As one of the most essential tools in the current market, Cloud Telephony Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of RingCentral and Switchvox. For a better product experience, RingCentral offers customer support on Email, Phone, Live Support, Training and Tickets and Switchvox offers customer support on Email, Phone, Live Support and Tickets.
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List of All Cloud Telephony Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of RingCentral vs Switchvox with the following detailed pricing plan info. RingCentral comes in 3 packages: Core, Advanced, Ultra. On the other hand, Switchvox comes in 1 packages: Basic.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between RingCentral and Switchvox based on their key features and functionalities to pick the right one for your business.
- Call Transfer
- Omnichannel Routing
- Contact Management
- Calendar Management
- Performance Reports
- Skill Based Routing
- Distributed Call Recording
- Agent Performance Tracking
- Ivr / Voice Recognition
- Voicemail
- Call Recording
- Call Logging
- Interactive Voice Response (ivr)
- Call Conferencing
- Call Routing
- Call Transfer
- Omnichannel Routing
- Contact Management
- Calendar Management
- Performance Reports
- Skill Based Routing
- Distributed Call Recording
- Agent Performance Tracking
- Ivr / Voice Recognition
- Voicemail
- Call Recording
- Call Logging
- Interactive Voice Response (ivr)
- Call Conferencing
- Call Routing
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and Switchvox for better insights.
Awards
RingCentral and Switchvox have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
User Reviews
Based on all the user reviews and ratings received by RingCentral and Switchvox in Cloud Telephony Software category, we've provided an average user rating for each software below. RingCentral has 1 review while Switchvox has not received any reviews. Be the first one to write Switchvox review
Pros
Very easy to use and good UI. It takes very little time to get started. Good for meetings. Needs less internet bandwidth.
Posted by - Rahul Deewan
Cons
The app crashes sometimes, not all chat messages are notified, and sometimes it doesnt allow you to connect or join a meeting.
Posted by - Rahul Deewan
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of RingCentral and Switchvox. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these RingCentral and Switchvox work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details RingCentral and Switchvox and learn how they operate. Explore the company name, its location, and more!
Digium, Inc
Huntsville
Alternatives
FAQs
Which mobile platforms do RingCentral and Switchvox support?
RingCentral and Switchvox both support Android and IOS.
Do RingCentral and Switchvox offer a free trial?
Yes, RingCentral and Switchvox provide a free trial to its users.
What are the key features of RingCentral and Switchvox?
Key features of RingCentral include automatic call distribution (acd), interactive voice response (ivr), omnichannel routing, call recording, real time analytics, workforce management, while Switchvox offers features, such as call queues, interactive voice response (ivr), call recording, voicemail to email.
RingCentral and Switchvox cater to which types of businesses?
RingCentral is suitable for Freelancer, Startups, SMBs & Enterprises, whereas Switchvox is suitable for Startups & SMBs.
What level of customer support can I expect from RingCentral and Switchvox?
RingCentral provides customer support over various channels including phone, email, live support and tickets, and Switchvox provides customer support over phone, email, live support and more.
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