As one of the most essential tools in the current market, Call Center Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of RingCentral and Telzio. For a better product experience, RingCentral offers customer support on Email, Phone, Live Support, Training and Tickets and Telzio offers customer support on Email.

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Plans and Pricing

Compare pricing of RingCentral vs Telzio with the following detailed pricing plan info. RingCentral comes in 4 packages: Regular, Standard, Premium, ultimate. On the other hand, Telzio comes in 1 packages: Starter.

Regular
$ 20

User/Month

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Standard
$ 25

User/Month

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Premium
$ 35

User/Month

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ultimate
$ 50

User/Month

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Starter
$ 250

Per Month

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Yearly Plan
$ 25

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and Telzio for better insights.

Awards

RingCentral and Telzio have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

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RingCentral Award

Payment Type

Below is the comparison of the starting price and payment method of RingCentral and Telzio. You can purchase RingCentral with User/Month payment plans. Whereas, Telzio provides Per Month payment plans. RingCentral provides a free trial whereas, Telzio does not provide a free trial.

Free Trial

Monthly

Free Trial

Monthly

Free Trial

Monthly

Yearly

Features

Compare between RingCentral and Telzio based on their key features and functionalities to pick the right one for your business.

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

Call Logging

Mobile Access

Call List Management

Web Conferencing

Employee Directory

Call Routing

Call Management

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Voice & Data Integration

Call Logging

Call List Management

Employee Directory

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CRM

CRM & Sales Dashboards

Customer Management

Customer Support

Knowledge Management

Social CRM

Opportunity Management

Lead Management

Contact Management

Sales Force Automation

Call Management

Social Media Integration

Self Service Portal

Document Storage

Call Center Management

Knowledge Base

Call Logging

Sales Management

Sales Pipeline Tracking

Mobile Access

Service History Tracking

Sales pipeline management

Live Chat

Segmentation

Knowledge Base Management

Internal Chat Integration

Knowledge Library

Contact Import/Export

Ticket/Issue Tracking

Ticketing

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Overall Ratings

Compare how RingCentral stacks up against Telzio in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

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Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by RingCentral and Telzio in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while Telzio has not received any reviews. Be the first one to write Telzio review

Rahul Deewan

Descent product

Pros

Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.

Cons

The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.

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Pratik Jha

Budget friendly, yet exhaustive CRM

Pros

Comprehensive CRM, Customization, Automation, Reports and Analytics, AppExchange

Cons

There is a huge learning curve and the pricing can be on the higher side.

Read all 21 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Telzio is available on Web App desktop platforms.

Windows

MacOs

IOS

Android

Web App

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing RingCentral with Telzio. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while Telzio provides Email.

phone

email

live support

tickets

training

email

phone

email

tickets

training

Languages Supported

RingCentral and Telzio are supported in the following languages.

Dutch

English

French

English

Chinese

Dutch

English

French

Italian

Spanish

Swedish

Typical Customer

The target customer base of RingCentral vs Telzio is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Enterprises

Startups

SMEs

Enterprises

Freelancer

Startups

Video

To gain a better understanding of how these RingCentral and Telzio work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details RingCentral and Telzio and learn how they operate. Explore the company name, its location, and more!

Company Name :

RingCentral, Inc

Headquarter :

Belmont

Website :

Visit Website

Company Name :

Telzio Inc

Headquarter :

Los Angeles

Website :

Visit Website

Company Name :

Salesforce

Headquarter :

California

Website :

Visit Website

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