Are you struggling to find the perfect Call Center Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of RingCentral vs. VICIdial all in one place to simplify your decision-making process. RingCentral is rated 4.0 while VICIdial is rated 4.3.
Plans and Pricing
Compare pricing of RingCentral vs VICIdial with the following detailed pricing plan info. RingCentral comes in 4 packages: Regular, Standard, Premium, ultimate. On the other hand, VICIdial has not provided information about its pricing.
Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and VICIdial for better insights.
RingCentral and VICIdial have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
Below is the comparison of the starting price and payment method of RingCentral and VICIdial. You can purchase RingCentral with User/Month payment plans. Whereas, Information related to the payment plans of VICIdial is unavailable. RingCentral provides a free trial whereas, VICIdial does not provide a free trial.
Compare between RingCentral and VICIdial based on their key features and functionalities to pick the right one for your business.
IVR / Voice Recognition
Call List Management
Real Time Monitoring
Live chat system
Real Time Reporting
Inbound Call Center
Outbound Call Center
Virtual Call Center
CRM & Sales Dashboards
Sales Force Automation
Social Media Integration
Self Service Portal
Call Center Management
Sales Pipeline Tracking
Service History Tracking
Sales pipeline management
Knowledge Base Management
Internal Chat Integration
Still Confused to find the best software?
Compare how RingCentral stacks up against VICIdial in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by RingCentral and VICIdial in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while VICIdial has 3 reviews
Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.
The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.
Plz don't use intro that too long
Very less mistakes
Budget friendly, yet exhaustive CRM
Comprehensive CRM, Customization, Automation, Reports and Analytics, AppExchange
There is a huge learning curve and the pricing can be on the higher side.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. VICIdial is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms.
The quality and timeliness of support are important parameters when comparing RingCentral with VICIdial. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while VICIdial provides Email, Phone, Live Support, Training and Tickets.
RingCentral and VICIdial are supported in the following languages.
The target customer base of RingCentral vs VICIdial is mentioned below. Check which software fits your business requirements perfectly.
To gain a better understanding of how these RingCentral and VICIdial work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details RingCentral and VICIdial and learn how they operate. Explore the company name, its location, and more!