Are you struggling to find the perfect Cloud Telephony Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of RingCentral vs. VICIdial all in one place to simplify your decision-making process. RingCentral is rated 4.0 while VICIdial is rated 4.3.
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List of All Cloud Telephony Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of RingCentral vs VICIdial with the following detailed pricing plan info. RingCentral comes in 3 packages: Core, Advanced, Ultra. On the other hand, VICIdial has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between RingCentral and VICIdial based on their key features and functionalities to pick the right one for your business.
- Automatic Call Distribution (acd)
- Workforce Management
- Distributed Call Recording
- Agent Performance Tracking
- Interactive Voice Response (ivr)
- Call Scripting
- Omnichannel Routing
- Performance Reports
- Ivr / Voice Recognition
- Contact Management
- Call Whispering
- Call Management
- Call Conferencing
- Call Sharing
- Voicemail
- Automatic Call Distribution (acd)
- Workforce Management
- Distributed Call Recording
- Agent Performance Tracking
- Interactive Voice Response (ivr)
- Call Scripting
- Omnichannel Routing
- Performance Reports
- Ivr / Voice Recognition
- Contact Management
- Call Whispering
- Call Management
- Call Conferencing
- Call Sharing
- Voicemail
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and VICIdial for better insights.
Awards
RingCentral and VICIdial have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Cloud Telephony Software category.
User Reviews
Based on all the user reviews and ratings received by RingCentral and VICIdial in Cloud Telephony Software category, we've provided an average user rating for each software below. RingCentral has 1 review while VICIdial has 3 reviews
Pros
Very easy to use and good UI. It takes very little time to get started. Good for meetings. Needs less internet bandwidth.
Posted by - Rahul Deewan
Cons
The app crashes sometimes, not all chat messages are notified, and sometimes it doesnt allow you to connect or join a meeting.
Posted by - Rahul Deewan
Pros
Very few mistakes
Posted by - Raviteja
Cons
The text "Intro" does not contain any grammatical errors. If you have more text youd like reviewed, please provide it.
Posted by - Raviteja
Specifications
Check out the specifications of RingCentral and VICIdial. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these RingCentral and VICIdial work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details RingCentral and VICIdial and learn how they operate. Explore the company name, its location, and more!
VICIdial
Lakeland
Alternatives
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FAQs
Which is the better option between RingCentral and VICIdial?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, VICIdial has an advantage over RingCentral.
Do RingCentral and VICIdial offer a free trial?
RingCentral provides a free trial, while VICIdial doesn’t offer free trial.
What level of customer support can I expect from RingCentral and VICIdial?
RingCentral provides customer support over various channels including phone, email, live support and tickets, and VICIdial provides customer support over phone, email, live support and more.
What are the key features of RingCentral and VICIdial?
Key features of RingCentral include automatic call distribution (acd), interactive voice response (ivr), omnichannel routing, call recording, real time analytics, workforce management, while VICIdial offers features, such as inbound and outbound calling, predictive dialer, manual dialing, automatic call distribution (acd).
Which mobile platforms do RingCentral and VICIdial support?
RingCentral supports Android and IOS, while VICIdial supports Android and IOS.
RingCentral
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