Are you struggling to find the perfect Call Center Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of RingCentral vs. VICIdial all in one place to simplify your decision-making process. RingCentral is rated 4.0 while VICIdial is rated 4.3.
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Plans and Pricing
Compare pricing of RingCentral vs VICIdial with the following detailed pricing plan info. RingCentral comes in 4 packages: Regular, Standard, Premium, ultimate. On the other hand, VICIdial has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and VICIdial for better insights.
Awards
RingCentral and VICIdial have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
Payment Type
Below is the comparison of the starting price and payment method of RingCentral and VICIdial. You can purchase RingCentral with User/Month payment plans. Whereas, Information related to the payment plans of VICIdial is unavailable. RingCentral provides a free trial whereas, VICIdial does not provide a free trial.
Free Trial
Monthly
Onetime
Free Trial
Monthly
Yearly
Features
Compare between RingCentral and VICIdial based on their key features and functionalities to pick the right one for your business.
Call Recording
Call Management
Call Monitoring
IVR / Voice Recognition
Call Logging
Mobile Access
Call List Management
Web Conferencing
Employee Directory
Call Recording
Application Integration
Applications Management
Real Time Monitoring
Live chat system
Real Time Reporting
Call Monitoring
Campaign Management
Call Logging
Inbound Call Center
CRM
CRM & Sales Dashboards
Customer Management
Customer Support
Knowledge Management
Social CRM
Opportunity Management
Lead Management
Contact Management
Sales Force Automation
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Overall Ratings
Compare how RingCentral stacks up against VICIdial in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by RingCentral and VICIdial in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while VICIdial has 3 reviews
Descent product
Pros
Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.
Cons
The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.
Budget friendly, yet exhaustive CRM
Pros
Comprehensive CRM, Customization, Automation, Reports and Analytics, AppExchange
Cons
There is a huge learning curve and the pricing can be on the higher side.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. VICIdial is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms.
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing RingCentral with VICIdial. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while VICIdial provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
training
phone
live support
tickets
training
phone
tickets
training
Languages Supported
RingCentral and VICIdial are supported in the following languages.
Dutch
English
French
Dutch
English
Polish
Swedish
Chinese
Dutch
English
French
Italian
Spanish
Swedish
Typical Customer
The target customer base of RingCentral vs VICIdial is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Enterprises
Startups
Enterprises
SMEs
Freelancer
Freelancer
Startups
Video
To gain a better understanding of how these RingCentral and VICIdial work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details RingCentral and VICIdial and learn how they operate. Explore the company name, its location, and more!
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