As one of the most essential tools in the current market, Call Center Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of RingCentral and Vitel Global. For a better product experience, RingCentral offers customer support on Email, Phone, Live Support, Training and Tickets and Vitel Global offers customer support on Email.
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Plans and Pricing
Compare pricing of RingCentral vs Vitel Global with the following detailed pricing plan info. RingCentral comes in 4 packages: Regular, Standard, Premium, ultimate. On the other hand, Vitel Global has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and Vitel Global for better insights.
Awards
RingCentral and Vitel Global have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
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Payment Type
Below is the comparison of the starting price and payment method of RingCentral and Vitel Global. You can purchase RingCentral with User/Month payment plans. Whereas, Information related to the payment plans of Vitel Global is unavailable. RingCentral provides a free trial whereas, Vitel Global does not provide a free trial.
Free Trial
Monthly
Monthly
Yearly
Free Trial
Monthly
Features
Compare between RingCentral and Vitel Global based on their key features and functionalities to pick the right one for your business.
Call Recording
Call Management
Call Monitoring
IVR / Voice Recognition
Call Logging
Mobile Access
Call List Management
Web Conferencing
Employee Directory
Contact Management
Call Center Management
Call Monitoring
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
CRM integration
Multiuser Login & Role-based access control
Contact Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Call Recording
Call Logs
Multiple Simultaneous Calls
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Overall Ratings
Compare how RingCentral stacks up against Vitel Global in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by RingCentral and Vitel Global in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while Vitel Global has not received any reviews. Be the first one to write Vitel Global review
Descent product
Pros
Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.
Cons
The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.
No reviews yet. Be the first to review
Write a reviewCommunication Made Easy with CallHippo
Pros
CallHippo seamlessly integrates with various business tools and CRM systems.
Cons
To be honest, my experience with CallHippo has been mostly positive, and we haven't encountered any significant drawbacks.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Vitel Global is available on Web App, Windows desktop platforms.
Windows
MacOs
IOS
Android
Web App
Windows
Web App
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing RingCentral with Vitel Global. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while Vitel Global provides Email.
phone
live support
tickets
training
phone
live support
tickets
training
Languages Supported
RingCentral and Vitel Global are supported in the following languages.
Dutch
English
French
English
English
Typical Customer
The target customer base of RingCentral vs Vitel Global is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Enterprises
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Agencies
Enterprises
Video
To gain a better understanding of how these RingCentral and Vitel Global work, you can check out the videos below. Browse through the videos and make the right choice.
(Not Provided by Vendor)
Company Details
Get insight into the company details RingCentral and Vitel Global and learn how they operate. Explore the company name, its location, and more!
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