Are you struggling to find the perfect Call Center Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of RingCentral vs. Vonage all in one place to simplify your decision-making process. RingCentral is rated 4.0 while Vonage is rated 4.5.
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Plans and Pricing
Compare pricing of RingCentral vs Vonage with the following detailed pricing plan info. RingCentral comes in 4 packages: Regular, Standard, Premium, ultimate. On the other hand, Vonage comes in 3 packages: Mobile, Premium, Advanced.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and Vonage for better insights.
Awards
RingCentral and Vonage have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
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Write a ReviewPayment Type
Below is the comparison of the starting price and payment method of RingCentral and Vonage. You can purchase RingCentral with User/Month payment plans. Whereas, Vonage provides Per Month payment plans. RingCentral provides a free trial whereas, Vonage does not provide a free trial.
Free Trial
Monthly
Free Trial
Monthly
Free Trial
Monthly
Features
Compare between RingCentral and Vonage based on their key features and functionalities to pick the right one for your business.
Call Recording
Call Management
Call Monitoring
IVR / Voice Recognition
Call Logging
Mobile Access
Call List Management
Web Conferencing
Employee Directory
Call Routing
Call Recording
Call Monitoring
IVR / Voice Recognition
Call Logging
Video Call Recording
Mobile Access
Virtual Extensions
Employee Directory
Call Center
Contact Management
Call Routing
Call Recording
Real Time Reporting
Conferencing
Call Center Management
Call Monitoring
Inbound Reporting
IVR / Voice Recognition
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Overall Ratings
Compare how RingCentral stacks up against Vonage in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by RingCentral and Vonage in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while Vonage has 8 reviews
Descent product
Pros
Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.
Cons
The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.
Review for Vonage
Pros
Extensive Feature Set and Integrations: Many users have praised Vonage Business Communications for its extensive feature set and wide range of integrations, stating that it covers almost every feature and integration imaginable.
Cons
Inconvenient Extension Limit: Some users have expressed frustration with the extension limit of three devices in Vonage Business Communications, as it restricts their ability to work efficiently across multiple locations.
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Write a reviewDesktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Vonage is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms.
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing RingCentral with Vonage. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while Vonage provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
training
phone
live support
tickets
training
phone
live support
tickets
training
Languages Supported
RingCentral and Vonage are supported in the following languages.
Dutch
English
French
English
English
Japanese
Typical Customer
The target customer base of RingCentral vs Vonage is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Enterprises
Startups
Enterprises
SMEs
Freelancer
Startups
SMEs
Video
To gain a better understanding of how these RingCentral and Vonage work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details RingCentral and Vonage and learn how they operate. Explore the company name, its location, and more!
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