Choosing the right Call Center Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by RingCentral and XenCALL. The critical question remains: RingCentral versus XenCALL - which is better? RingCentral offers robust features such as Call Recording, Call Management and Call Monitoring while XenCALL has features like CRM integration, Quality Management and Call Routing.

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Plans and Pricing

Compare pricing of RingCentral vs XenCALL with the following detailed pricing plan info. RingCentral comes in 4 packages: Regular, Standard, Premium, ultimate. On the other hand, XenCALL has not provided information about its pricing.

Regular
$ 20

User/Month

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Standard
$ 25

User/Month

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Premium
$ 35

User/Month

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ultimate
$ 50

User/Month

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Basic
$ 199

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and XenCALL for better insights.

Awards

RingCentral and XenCALL have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

RingCentral Award
RingCentral Award

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Payment Type

Below is the comparison of the starting price and payment method of RingCentral and XenCALL. You can purchase RingCentral with User/Month payment plans. Whereas, Information related to the payment plans of XenCALL is unavailable. RingCentral provides a free trial whereas, XenCALL does not provide a free trial.

Free Trial

Monthly

Free Trial

Monthly

Free Trial

Monthly

Features

Compare between RingCentral and XenCALL based on their key features and functionalities to pick the right one for your business.

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

Call Logging

Mobile Access

Call List Management

Web Conferencing

Employee Directory

CRM integration

Quality Management

Call Routing

Call Recording

Application Integration

Applications Management

Real Time Monitoring

Live chat system

Compliance Management

Real Time Reporting

Conferencing

Call Monitoring

IVR / Voice Recognition

Predictive Dialer

Campaign Management

Automatic Call Distribution

Computer Telephony

Blended Call Center

Call Logging

Call Scripting

Escalation Management

Inbound Call Center

Manual Dialer

Outbound Call Center

Progressive Dialer

Queue Manager

Virtual Call Center

Workforce Management

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Call Routing

Call Management

Call Monitoring

Call Logging

Virtual Call Center

Mobile Access

Call List Management

Virtual Extensions

Employee Directory

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Overall Ratings

Compare how RingCentral stacks up against XenCALL in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

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Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 3.5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3.5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by RingCentral and XenCALL in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while XenCALL has not received any reviews. Be the first one to write XenCALL review

Rahul Deewan

Descent product

Pros

Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.

Cons

The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.

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Laura De La Garza

Disappointed

Pros

The idea of it is great. Low cost phone service and was able to port my number, albeit for a fee.

Cons

Tech support should have been able to solve my issue without me creating and paying for a second account.

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Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. XenCALL is available on Windows, MacOs desktop platforms.

Windows

MacOs

IOS

Android

Windows

MacOs

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing RingCentral with XenCALL. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while XenCALL provides Email, Phone and Live Support.

phone

email

live support

tickets

training

phone

email

live support

phone

email

live support

tickets

training

Languages Supported

RingCentral and XenCALL are supported in the following languages.

Dutch

English

French

English

English

Typical Customer

The target customer base of RingCentral vs XenCALL is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Enterprises

Startups

SMEs

Startups

Enterprises

SMEs

Video

To gain a better understanding of how these RingCentral and XenCALL work, you can check out the videos below. Browse through the videos and make the right choice.

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Company Details

Get insight into the company details RingCentral and XenCALL and learn how they operate. Explore the company name, its location, and more!

Company Name :

RingCentral, Inc

Headquarter :

Belmont

Website :

Visit Website

Company Name :

XenCALL

Headquarter :

Vancouver

Website :

Visit Website

Company Name :

Ooma, Inc

Headquarter :

Sunnyvale

Website :

Visit Website

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