Identifying the ideal CRM Software to suit your specific requirements can be challenging. Salesforce Sales Cloud is headquartered at California, while Zoho CRM is headquartered at Chennai. Choosing software like Salesforce Sales Cloud or Zoho CRM requires thorough contemplation and comparing key factors. The question remains - Salesforce Sales Cloud vs. Zoho CRM - which is the superior option? Check out the in-depth comparison now!

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List of All CRM Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Salesforce Sales Cloud vs Zoho CRM with the following detailed pricing plan info. Salesforce Sales Cloud has not provided information about its pricing. On the other hand, Zoho CRM comes in 3 packages: Standard, Professional, Enterprise.

Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 11
User/Month, Billed Annually
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Salesforce Sales Cloud and Zoho CRM based on their key features and functionalities to pick the right one for your business.

  • Email Integration
  • Customizable Sales Processes
  • Einstein Analytics
  • Campaign Management
  • Financial Reporting
  • Sales Performance Management
  • Product Management
  • Opportunity Management
  • Contact Management
  • Sales Collaboration
  • Reports And Dashboards
  • Quote Management
  • Data Source Integrations
  • Lead Management
  • Workflow Automation
View All Salesforce Sales Cloud Features
  • Email Integration
  • Customizable Sales Processes
  • Einstein Analytics
  • Campaign Management
  • Financial Reporting
  • Sales Performance Management
  • Product Management
  • Opportunity Management
  • Contact Management
  • Sales Collaboration
  • Reports And Dashboards
  • Quote Management
  • Data Source Integrations
  • Lead Management
  • Workflow Automation
View All Zoho CRM Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Salesforce Sales Cloud and Zoho CRM for better insights.

Ratings

Compare how Salesforce Sales Cloud stacks up against Zoho CRM in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

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Overall Rating (out of 5)
Overall Rating 4.6
Feature
Feature 4.6
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.6
Customer Support
Customer Support 4.5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
88%
View All Zoho CRM Reviews

Awards

Salesforce Sales Cloud and Zoho CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Salesforce Sales Cloud Award
Salesforce Sales Cloud Award

User Reviews

Based on all the user reviews and ratings received by Salesforce Sales Cloud and Zoho CRM in CRM Software category, we've provided an average user rating for each software below. Salesforce Sales Cloud has received no reviews while Zoho CRM has 51 reviews

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Pros

Ease of Setup, User-Friendly Navigation, Low Bandwidth Usage

Posted by - Urfi shaikh

Pros

The way the leads are listed and managed is pretty simple and much more effective.

Posted by - Deepak Kumar

Cons

One aspect that could be refined is the reporting and analytics features. Enhancing the depth and flexibility of the reporting tools would empower Key Account Managers like yourself to derive more insightful data for strategic decision-making.

Posted by - Gaurav Asthana

Cons

Downloading your own leads in one go instead of 100 at a time.

Posted by - Riyanka Mahata

View All Zoho CRM Reviews

Specifications

Check out the specifications of Salesforce Sales Cloud and Zoho CRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Salesforce Sales Cloud and Zoho CRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these Salesforce Sales Cloud and Zoho CRM work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Salesforce Sales Cloud and Zoho CRM and learn how they operate. Explore the company name, its location, and more!

Company Name

SalesForce Inc.

Headquarter

California

Company Name

Zoho Corporation Pvt. Ltd.

Headquarter

Chennai

Website
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FAQs

Salesforce Sales Cloud and Zoho CRM cater to which types of businesses?

Salesforce Sales Cloud is suitable for Startups, SMBs, Mid-Market & Enterprises, whereas Zoho CRM is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.

Do Salesforce Sales Cloud and Zoho CRM offer a free trial?

Yes, Salesforce Sales Cloud and Zoho CRM provide a free trial to its users.

What level of customer support can I expect from Salesforce Sales Cloud and Zoho CRM?

Salesforce Sales Cloud provides customer support over various channels including phone, email, live support and tickets, and Zoho CRM provides customer support over phone, email, live support and more.

For what other purposes can Salesforce Sales Cloud and Zoho CRM be used?

Apart from being a CRM software, Salesforce Sales Cloud can be used as a accounting software, sfa sales force automation software and sales prospecting tools, while Zoho CRM can be utilized as a accounting software, expense management software and sfa sales force automation software.

What are the key features of Salesforce Sales Cloud and Zoho CRM?

Key features of Salesforce Sales Cloud include lead management, opportunity management, contact management, sales forecasting, workflow automation, email integration, while Zoho CRM offers features, such as lead management, contact management, deal management, workflow automation.

Zoho CRM

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