In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Salesforce versus Freshsales. To get better insight, here’s how users have rated these products. Salesforce is rated 4.6 while Freshsales is rated 4.6.

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List of All CRM Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

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Plans and Pricing

Compare pricing of Salesforce vs Freshsales with the following detailed pricing plan info. Salesforce comes in 5 packages: Starter Suite, Professional, Enterprise, Unlimited, Unlimited+. On the other hand, Freshsales comes in 4 packages: Free, Growth, Pro, Enterprise.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 25
User/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
For upto 3 Users
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Salesforce and Freshsales based on their key features and functionalities to pick the right one for your business.

  • Social Media Integration
  • Knowledge Management
  • Opportunity Management
  • Reports And Dashboards
  • Einstein Ai
  • Social CRM
  • Territory Management
  • Sales Force Automation
  • Contract Management
  • CRM & Sales Dashboards
  • Lead Management
  • Quote Management
  • CRM
  • Mobile Access
  • Contact Management
View All Salesforce Features
  • Social Media Integration
  • Knowledge Management
  • Opportunity Management
  • Reports And Dashboards
  • Einstein Ai
  • Social CRM
  • Territory Management
  • Sales Force Automation
  • Contract Management
  • CRM & Sales Dashboards
  • Lead Management
  • Quote Management
  • CRM
  • Mobile Access
  • Contact Management
View All Freshsales Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Salesforce and Freshsales for better insights.

Ratings

Compare how Salesforce stacks up against Freshsales in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.6
Feature
Feature 4.6
Ease of Use
Ease of Use 4.5
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
89%
View All Salesforce Reviews
Overall Rating (out of 5)
Overall Rating 4.6
Feature
Feature 4.4
Ease of Use
Ease of Use 4.5
Value for Money
Value for Money 4.5
Customer Support
Customer Support 4.4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
81%
View All Freshsales Reviews

Awards

Salesforce and Freshsales have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Salesforce Award
Salesforce Award

User Reviews

Based on all the user reviews and ratings received by Salesforce and Freshsales in CRM Software category, we've provided an average user rating for each software below. Salesforce has 253 reviews while Freshsales has 30 reviews

Pros

Salesforce’s ability to seamlessly unify customer data across departments is incredibly impressive, making personalized engagement at scale possible. Its powerful automation and AI-driven insights also help businesses streamline workflows and boost productivity.

Posted by - Oscar Rhys

Pros

The most impressive aspect of Salesforce is its unparalleled customization and integration capabilities, allowing businesses to tailor the platform to their unique needs while leveraging powerful, AI-driven insights.

Posted by - Aman Shaikh

Cons

Salesforce has many impressive features. I dont think there is any part that needs improvement, just the customer support should always be active for users to get through.

Posted by - Oseremen Efe osoyamileh

Cons

1. Simplified Navigation: Some users find the interface overwhelming, with too many options and features. Streamline.

Posted by - Sa Murshad

View All Salesforce Reviews

Pros

User-Friendly

Posted by - RITESHKUMAR SHAH

Pros

Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has. You can keep track of anything and everything throughout the software and also see each individuals progress to further see the project.

Posted by - islam. Pakistan

Cons

Nothing like that.

Posted by - Praveen Deshetti

Cons

cant customize easily

Posted by - Jayasaran

View All Freshsales Reviews

Specifications

Check out the specifications of Salesforce and Freshsales. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Salesforce and Freshsales. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

(Not Provided by Vendor)

Video

To gain a better understanding of how these Salesforce and Freshsales work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Salesforce and Freshsales and learn how they operate. Explore the company name, its location, and more!

Company Name

Salesforce, Inc

Headquarter

San Francisco

Company Name

Freshworks

Headquarter

Chennai

FAQs

Salesforce and Freshsales cater to which types of businesses?

Salesforce is suitable for Freelancer & Startups, whereas Freshsales is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.

Do Salesforce and Freshsales offer a free trial?

Yes, Salesforce and Freshsales provide a free trial to its users.

Which mobile platforms do Salesforce and Freshsales support?

Salesforce and Freshsales both support Android and IOS.

What are the key features of Salesforce and Freshsales?

Key features of Salesforce include lead management, opportunity management, contact management, sales forecasting, workflow automation, email integration, while Freshsales offers features, such as contact management, lead scoring, sales pipeline management, email tracking.

For what other purposes can Salesforce and Freshsales be used?

Apart from being a CRM software, Salesforce can be used as a sfa sales force automation software, sales management software, ticketing management software and help desk software, while Freshsales can be utilized as a accounting software, distribution management software and sfa sales force automation software.

Salesforce

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