In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Salesforce versus Smartsheet. To get better insight, here’s how users have rated these products. Salesforce is rated 4.6 while Smartsheet is rated 4.5.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Salesforce vs Smartsheet with the following detailed pricing plan info. Salesforce comes in 5 packages: Starter Suite, Professional, Enterprise, Unlimited, Unlimited+. On the other hand, Smartsheet comes in 3 packages: Free, Pro, Business.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Salesforce and Smartsheet based on their key features and functionalities to pick the right one for your business.
- CRM
- Lead Management
- Marketing Automation
- Sales Collaboration
- CRM & Sales Dashboards
- File Sync And Share
- Sales Forecasting
- Social Media Integration
- Opportunity Management
- Contract Management
- Appexchange
- Knowledge Management
- Mobile Access
- Sales Force Automation
- Customizable Dashboards
- CRM
- Lead Management
- Marketing Automation
- Sales Collaboration
- CRM & Sales Dashboards
- File Sync And Share
- Sales Forecasting
- Social Media Integration
- Opportunity Management
- Contract Management
- Appexchange
- Knowledge Management
- Mobile Access
- Sales Force Automation
- Customizable Dashboards
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Salesforce and Smartsheet for better insights.
Awards
Salesforce and Smartsheet have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by Salesforce and Smartsheet in CRM Software category, we've provided an average user rating for each software below. Salesforce has 252 reviews while Smartsheet has 13 reviews
Pros
Easy navigation, good and easy to use, preferred by sales guys like me to update daily notes for CRM-related stuff.
Posted by - V. Rahul
Pros
Great support material and tutorials for user onboarding; super customizable.
Posted by - Akshay Tuli
Cons
Tailor-made settings may get complex and are time-consuming; advanced technical skills may be required to operate them. Also, the pricing structure is pretty high and may not be very feasible for small businesses or startups.
Posted by - 1049 Prathik
Cons
The least beneficial aspect of Salesforce is the cost. Salesforce is expensive for businesses with limited budgets. User adoption and advanced reporting are features of the product that are the most challenging.
Posted by - Martin TURINAWE
Pros
Speed and accuracy
Posted by - Mamta Nagpal
Pros
Simple and easy to use from the business point of view, and it can be managed as per the requirements.
Posted by - Dattatray Waghmode
Cons
Lacks complex calculation features.
Posted by - Yogesh Wagh
Cons
The mobile dashboard is not that smooth and is limited in customization.
Posted by - Uma Maheshwar
Specifications
Check out the specifications of Salesforce and Smartsheet. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Salesforce and Smartsheet work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Salesforce and Smartsheet and learn how they operate. Explore the company name, its location, and more!
Salesforce, Inc
San Francisco
Alternatives
FAQs
What level of customer support can I expect from Salesforce and Smartsheet?
Salesforce provides customer support over various channels including phone, email, live support and tickets, and Smartsheet provides customer support over phone, email, live support and more.
Salesforce and Smartsheet cater to which types of businesses?
Salesforce is suitable for Freelancer & Startups, whereas Smartsheet is suitable for Startups, Enterprises, SMBs & Freelancer.
Do Salesforce and Smartsheet offer a free trial?
Yes, Salesforce and Smartsheet provide a free trial to its users.
Which is the better option between Salesforce and Smartsheet?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Salesforce has an advantage over Smartsheet.
For what other purposes can Salesforce and Smartsheet be used?
Apart from being a CRM software, Salesforce can be used as a sfa sales force automation software, sales management software, ticketing management software and help desk software, while Smartsheet can be utilized as a collaboration software, workflow management software and hospital management software.
Smartsheet
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