Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Zoho SalesIQ vs. Freshchat all in one place to simplify your decision-making process. Zoho SalesIQ is rated 4.4 while Freshchat is rated 5.0.
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All Live Chat Software Products ›››Plans and Pricing
Compare pricing of Zoho SalesIQ vs Freshchat with the following detailed pricing plan info. Zoho SalesIQ comes in 4 packages: Free, Basic, Professional, Enterprise. On the other hand, Freshchat comes in 4 packages: Sprout, Growth, Pro, Enterprise.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Zoho SalesIQ and Freshchat for better insights.
Awards
Zoho SalesIQ and Freshchat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
Payment Type
Below is the comparison of the starting price and payment method of Zoho SalesIQ and Freshchat. You can purchase Zoho SalesIQ with Operator/Month payment plans. Whereas, Freshchat provides Per Month payment plans. Zoho SalesIQ provides a free trial whereas, Freshchat does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Zoho SalesIQ and Freshchat based on their key features and functionalities to pick the right one for your business.
CRM
CRM integration
Performance Management
Appointment Management
Google Analytics
Webmaster & Sitemap
Lead Management
Call Routing
API Integration
Call Recording
Social Media Integration
Agent Scheduling
Assignment Management
Co-Browsing
Customizable Branding
Knowledge Database
Persistent Chat
Proactive Invitations
Shortcut Messages
Visitor Targeting
CRM
CRM & Sales Dashboards
Customer Management
Customer Support
Knowledge Management
Social CRM
Opportunity Management
Lead Management
Contact Management
Sales Force Automation
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Overall Ratings
Compare how Zoho SalesIQ stacks up against Freshchat in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Zoho SalesIQ and Freshchat in Live Chat Software category, we've provided an average user rating for each software below. Zoho SalesIQ has 5 reviews while Freshchat has 1 review
24/7 Service at Your Fingertips: Zoho Sales IQ
Pros
Zoho SalesIQ is its ability to capture visitor details and allow you to retarget them for sales or business promotion. Additionally, the easy integration with WhatsApp chat bot and the ability to initiate chat with valuable customers are also impressive features. Overall, Zoho SalesIQ seems to be a versatile and user-friendly tool for businesses looking to engage with their website visitors and grow their sales.
Cons
Zoho could consider adding more advanced targeting and retargeting options, as well as additional integrations with other messaging platforms beyond WhatsApp. Additionally, they could focus on making the interface even more user-friendly and intuitive to help users navigate and utilize the tool more effectively.
Freshchat User experience
Pros
Easy to use, Take a tour feature
Cons
The agent can not close the chat
Salesforce brings scalability and security
Pros
It can be customized easily to meet the specific needs. It is versatile.
Cons
User interface and integration flexibility could be improved. learning process could be improved as well.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Live Chat Software. Zoho SalesIQ is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms. Freshchat is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms.
Web App
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Zoho SalesIQ with Freshchat. Zoho SalesIQ offers Email, Phone, Live Support, Training and Tickets to its customers, while Freshchat provides Email, Phone, Live Support and Training.
phone
live support
tickets
training
phone
live support
training
phone
live support
tickets
training
Languages Supported
Zoho SalesIQ and Freshchat are supported in the following languages.
Arabic
Bulgarian
Chinese
Czech
Danish
English
French
German
Greek
Hindi
Hungarian
Indonesian
Italian
Japanese
Korean
Polish
Portuguese
Russian
Slovenian
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese
Catalan
Chinese
Dutch
English
Finnish
French
German
Polish
Spanish
Swedish
Turkish
Chinese
Danish
Dutch
English
French
Italian
Japanese
Korean
Portuguese
Slovenian
Spanish
Swedish
Thai
Typical Customer
The target customer base of Zoho SalesIQ vs Freshchat is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Freelancer
Freelancer
Startups
Integrations
Find out which tools Zoho SalesIQ and Freshchat integrate with and make the right choice. Get the Live Chat software that connects with your preferred apps for best results!
Zoho CRM
Zoho Sites
Zoho Desk
Zoho Campaigns
Zoho Mail
Zoho Assist
Zoho Flow
WordPress
Facebook Messenger
Telegram
Blogger
Unbounce
Wix
Shopify
Mailchimp
Clearbit
Salesforce
Google Analytics
Kissmetrics
Haptik
(Not Provided by Vendor)
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zoho SalesIQ and Freshchat work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zoho SalesIQ and Freshchat and learn how they operate. Explore the company name, its location, and more!