In search of the ideal Live Chat Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho SalesIQ versus LiveChat. To get better insight, here’s how users have rated these products. Zoho SalesIQ is rated 4.4 while LiveChat is rated 4.7.

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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Zoho SalesIQ vs LiveChat with the following detailed pricing plan info. Zoho SalesIQ comes in 4 packages: Free, Basic, Professional, Enterprise. On the other hand, LiveChat comes in 3 packages: Starter, Team, Business.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
Operator/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 20
Per Agent/Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Zoho SalesIQ and LiveChat based on their key features and functionalities to pick the right one for your business.

  • Chat Routing
  • Screen Sharing
  • Appointment Management
  • Visitor Insights
  • Call Routing
  • CRM Integration
  • Lead Management
  • Google Analytics
  • Call Recording
  • Customizable Chat Widgets
  • Real Time Visitor Tracking
  • Email Integration
  • Api Integration
  • Multi Language Support
  • Performance Management
View All Zoho SalesIQ Features
  • Chat Routing
  • Screen Sharing
  • Appointment Management
  • Visitor Insights
  • Call Routing
  • CRM Integration
  • Lead Management
  • Google Analytics
  • Call Recording
  • Customizable Chat Widgets
  • Real Time Visitor Tracking
  • Email Integration
  • Api Integration
  • Multi Language Support
  • Performance Management
View All LiveChat Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Zoho SalesIQ and LiveChat for better insights.

Ratings

Compare how Zoho SalesIQ stacks up against LiveChat in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.4
Feature
Feature 4.6
Ease of Use
Ease of Use 4.6
Value for Money
Value for Money 4.6
Customer Support
Customer Support 4.4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
80%
View All Zoho SalesIQ Reviews
Overall Rating (out of 5)
Overall Rating 4.7
Feature
Feature 4.7
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.7
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
100%
View All LiveChat Reviews

Awards

Zoho SalesIQ and LiveChat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.

Zoho SalesIQ Award
Zoho SalesIQ Award

User Reviews

Based on all the user reviews and ratings received by Zoho SalesIQ and LiveChat in Live Chat Software category, we've provided an average user rating for each software below. Zoho SalesIQ has 5 reviews while LiveChat has 6 reviews

Pros

Zoho SalesIQ has free in-application calls that enable me to make calls to my clients so that I can resolve their issues much faster compared to chats alone. You can easily append a knowledge base to the footer of the widget for the clients to easily access.

Posted by - Bahati Asher Faith

Cons

Zoho SalesIQ has free in-application calls that enable me to make calls to my clients, allowing me to resolve their issues much faster compared to chats alone. You can easily append a knowledge base to the footer of the widget for clients to easily access.

Posted by - Bahati Asher Faith

View All Zoho SalesIQ Reviews

Pros

The quality of customer support offered to users by Livechat far exceeds what any other similar software vendor provides.

Posted by - Rebecca Elugbaju

Cons

Livechat has performed so well. I have had no bad experiences with this program, likewise my company.

Posted by - Rebecca Elugbaju

View All LiveChat Reviews

Specifications

Check out the specifications of Zoho SalesIQ and LiveChat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Zoho SalesIQ and LiveChat work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Zoho SalesIQ and LiveChat and learn how they operate. Explore the company name, its location, and more!

Company Name

Zoho Corporation Pvt. Ltd.

Headquarter

Chennai

Website
Visit Website
Company Name

LiveChat Inc.

Headquarter

Boston

FAQs

What are the key features of Zoho SalesIQ and LiveChat?

Key features of Zoho SalesIQ include real time visitor tracking, customizable chat widgets, automated chat invitations, visitor insights, chat routing, canned responses, while LiveChat offers features, such as chat widget customization, canned responses, file sharing, chat transfer.

For what other purposes can Zoho SalesIQ and LiveChat be used?

Apart from being a Live Chat software, Zoho SalesIQ can be used as a customer engagement software, sales engagement software, customer service software and chatbot software, while LiveChat can be utilized as a customer engagement software, whatsapp marketing software and customer service software.

Do Zoho SalesIQ and LiveChat offer a free trial?

Yes, Zoho SalesIQ and LiveChat provide a free trial to its users.

Zoho SalesIQ and LiveChat cater to which types of businesses?

Zoho SalesIQ and LiveChat both cater to Freelancer, Startups, SMBs, Mid-Market & Enterprises.

Which is the better option between Zoho SalesIQ and LiveChat?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, LiveChat has an advantage over Zoho SalesIQ.

Zoho SalesIQ

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