In search of the ideal Help Desk Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Samanage versus Auvik. To get better insight, here’s how users have rated these products. Samanage is rated 4.5 while Auvik is rated 4.0.
You May Also Like
Featured products that are similar to the ones you selected below.
All Help Desk Software Products ›››
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Samanage and Auvik for better insights.
.png)
Awards
Samanage and Auvik have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
Payment Type
Below is the comparison of the starting price and payment method of Samanage and Auvik. You can purchase Samanage with Agent/Month/Billed Annually payment plans. Whereas, Information related to the payment plans of Auvik is unavailable. Samanage provides a free trial whereas, Auvik does not provide a free trial.
Free Trial
SAAS
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Samanage and Auvik based on their key features and functionalities to pick the right one for your business.
Self Service Portal
Contract Management
Incident Management
Ticket Management
Problem Management
Inventory Management
Knowledge Management
Self Service Portal
Issue Management
Resource Management
Dashboard
Software Inventory
Procurement Management
Scheduling
Incident Management
Contact Manager
CRM & Sales Dashboards
CRM Analytics
Customer Support
Document Management
Email Marketing / SMS Marketing
Marketing Analytics
Marketing Automation
Performance Management
Project Management
User Ratings
Based on all the user reviews and ratings received by Samanage and Auvik in Help Desk Software category, we've provided an average user rating for each software below. Samanage has 2 reviews while Auvik has 1 review
No reviews yet. Be the first to review
Write a reviewRamal Jutt
I give a review for auvik.
Pros
This software is easy to use and full with more benefits. I love this software.
Cons
Its price is too much expensive because students and the some poor people can not afford it.
Nohin Nelson
Good for building automation
Pros
It's relatively easy to use the tool. The support team is very helpful too
Cons
While HubSpot offers various reporting and analytics features, this feature is not really mature and developed enough
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Help Desk Software. Samanage is available on Windows, Linux, Macintosh desktop platforms and Android, IOS mobile platforms. Auvik is available on Windows, Macintosh desktop platforms.
Windows
Macintosh
IOS
Android
Windows
Macintosh
Web App
IOS
Android
Plans and Pricing
Compare pricing of Samanage vs Auvik with the following detailed pricing plan info. Samanage comes in 3 packages: Team, Business, Professional. On the other hand, Auvik has not provided information about its pricing.
Team
USD 19
Agent/Month/Billed Annually
Community & Email Support
Incident Management
Service Portal
Knowledge base
Business
USD 49
Agent/Month/Billed Annually
Includes Team Plus
Chat Support
Service Catalog
Change Management
Service Level Agreement (SLA)
Professional
USD 69
Agent/Month/Billed Annually
Includes Business Plus
Phone Support
Automations
Benchmarking
Contract Management
Risk Management
License Compliance
API access
Starter
USD 45
Per Month
Free tools with increased limits, plus:
Form automation
Email automation
Forms
Email marketing
Landing pages
Live chat
Email and in-app chat support
Professional
USD 800
Per Month
Starter plus:
Omni-channel marketing automation
ABM tools and automation
Dynamic personalization
Multi-language content
Social media
Video hosting & management
Contact and company scoring
Collaboration tools
Campaign management
Teams
A/B testing
Ad conversion events
Contact create attribution
Website traffic analytics
Campaign reporting
Custom reporting
Salesforce integration
Phone support
Enterprise
USD 3200
Per Month
Professional plus:
Single sign-on
Partitioning
Hierarchical teams
Permission sets
Field-level permissions
Email send frequency cap
Custom objects
Salesforce custom object sync
Adaptive testing
Sandboxes
Multi-touch revenue attribution
Behavioral event triggers and reporting
Predictive lead scoring
Customer Support
The quality and timeliness of support are important parameters when comparing Samanage with Auvik. Samanage offers Email, Phone, Live Support, Training and Tickets to its customers, while Auvik provides Email, Phone, Live Support and Tickets.
phone
live support
tickets
training
phone
live support
tickets
phone
live support
tickets
training
Languages Supported
Samanage and Auvik are supported in the following languages.
English
English
English
French
German
Japanese
Portuguese
Spanish
Typical Customer
The target customer base of Samanage vs Auvik is mentioned below. Check which software fits your business requirements perfectly.
Startups
Enterprises
SMEs
Enterprises
SMEs
Startups
SMEs
Agencies
Video
To gain a better understanding of how these Samanage and Auvik work, you can check out the videos below. Browse through the videos and make the right choice.
More Comparisons
Alternatives
.png){kind=logo}
