In search of the ideal Help Desk Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Samanage versus Auvik. To get better insight, here’s how users have rated these products. Samanage is rated 4.5 while Auvik is rated 4.0.
Take a look at the below screenshots and seamlessly compare the user interface of Samanage and Auvik for better insights.
Samanage and Auvik have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
Below is the comparison of the starting price and payment method of Samanage and Auvik. You can purchase Samanage with Agent/Month/Billed Annually payment plans. Whereas, Information related to the payment plans of Auvik is unavailable. Samanage provides a free trial whereas, Auvik does not provide a free trial.
Compare between Samanage and Auvik based on their key features and functionalities to pick the right one for your business.
Self Service Portal
Self Service Portal
User Activity Monitoring
Internet Usage Monitoring
Web Traffic Reporting
IT Asset Management
Full Transaction Diagnostics
Trace individual transactions
IP Address Monitoring
Remote Systems Monitoring
Network Resource Management
CRM & Sales Dashboards
Email Marketing / SMS Marketing
Supplier and Purchase Order Management
Sales Pipeline Tracking
Based on all the user reviews and ratings received by Samanage and Auvik in Help Desk Software category, we've provided an average user rating for each software below. Samanage has 2 reviews while Auvik has 1 review
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I give a review for auvik.
This software is easy to use and full with more benefits. I love this software.
Its price is too much expensive because students and the some poor people can not afford it.
Good for building automation
It's relatively easy to use the tool. The support team is very helpful too
While HubSpot offers various reporting and analytics features, this feature is not really mature and developed enough
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Help Desk Software. Samanage is available on Windows, Linux, Macintosh desktop platforms and Android, IOS mobile platforms. Auvik is available on Windows, Macintosh desktop platforms.
Plans and Pricing
Compare pricing of Samanage vs Auvik with the following detailed pricing plan info. Samanage comes in 3 packages: Team, Business, Professional. On the other hand, Auvik has not provided information about its pricing.
Community & Email Support
Includes Team Plus
Service Level Agreement (SLA)
Includes Business Plus
Free tools with increased limits, plus:
Email and in-app chat support
Omni-channel marketing automation
ABM tools and automation
Video hosting & management
Contact and company scoring
Ad conversion events
Contact create attribution
Website traffic analytics
Email send frequency cap
Salesforce custom object sync
Multi-touch revenue attribution
Behavioral event triggers and reporting
Predictive lead scoring
The quality and timeliness of support are important parameters when comparing Samanage with Auvik. Samanage offers Email, Phone, Live Support, Training and Tickets to its customers, while Auvik provides Email, Phone, Live Support and Tickets.
Samanage and Auvik are supported in the following languages.
The target customer base of Samanage vs Auvik is mentioned below. Check which software fits your business requirements perfectly.
To gain a better understanding of how these Samanage and Auvik work, you can check out the videos below. Browse through the videos and make the right choice.