Are you struggling to find the perfect Help Desk Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of ManageEngine ServiceDesk Plus vs. Auvik all in one place to simplify your decision-making process. ManageEngine ServiceDesk Plus is rated 4.8 while Auvik is rated 4.0.

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List of All Help Desk Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of ManageEngine ServiceDesk Plus vs Auvik with the following detailed pricing plan info. ManageEngine ServiceDesk Plus comes in 3 packages: Standard Edition, Professional Edition, Enterprise Edition. On the other hand, Auvik has not provided information about its pricing.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 8
Technician/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between ManageEngine ServiceDesk Plus and Auvik based on their key features and functionalities to pick the right one for your business.

  • Billing & Invoicing
  • Surveys & Feedback
  • User Survey
  • Integrations
  • Sla Management
  • Document Management
  • Asset Management
  • Automated Routing
  • Self Service Portal
  • Self Service Portal
  • Role Based Access Control
  • Change Management
  • Cmdb
  • Project Management
  • Mobile App
View All ManageEngine ServiceDesk Plus Features
  • Billing & Invoicing
  • Surveys & Feedback
  • User Survey
  • Integrations
  • Sla Management
  • Document Management
  • Asset Management
  • Automated Routing
  • Self Service Portal
  • Self Service Portal
  • Role Based Access Control
  • Change Management
  • Cmdb
  • Project Management
  • Mobile App
View All Auvik Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of ManageEngine ServiceDesk Plus and Auvik for better insights.

Ratings

Compare how ManageEngine ServiceDesk Plus stacks up against Auvik in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.8
Feature
Feature 4.8
Ease of Use
Ease of Use 4.8
Value for Money
Value for Money 4.8
Customer Support
Customer Support 4.8
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All ManageEngine ServiceDesk Plus Reviews
Overall Rating (out of 5)
Overall Rating 4
Feature
Feature 5
Ease of Use
Ease of Use 5
Value for Money
Value for Money 2
Customer Support
Customer Support 4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
70%
View All Auvik Reviews

Awards

ManageEngine ServiceDesk Plus and Auvik have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.

ManageEngine ServiceDesk Plus Award
ManageEngine ServiceDesk Plus Award

User Reviews

Based on all the user reviews and ratings received by ManageEngine ServiceDesk Plus and Auvik in Help Desk Software category, we've provided an average user rating for each software below. ManageEngine ServiceDesk Plus has 5 reviews while Auvik has 1 review

Pros

Just awesome.

Posted by - Mudit Mishra

Cons

I didnt find that.

Posted by - Mudit Mishra

View All ManageEngine ServiceDesk Plus Reviews

Pros

This software is easy to use and full of benefits. I love this software.

Posted by - Ramal Jutt

Cons

Its price is too expensive because students and some poor people cannot afford it.

Posted by - Ramal Jutt

View All Auvik Reviews

Specifications

Check out the specifications of ManageEngine ServiceDesk Plus and Auvik. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of ManageEngine ServiceDesk Plus and Auvik. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

(Not Provided by Vendor)

Video

To gain a better understanding of how these ManageEngine ServiceDesk Plus and Auvik work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details ManageEngine ServiceDesk Plus and Auvik and learn how they operate. Explore the company name, its location, and more!

Company Name

Zoho Corporation Pvt. Ltd.

Headquarter

Chennai

Website
Visit Website
Company Name

Auvik

Headquarter

Canada

Website
Visit Website

FAQs

Do ManageEngine ServiceDesk Plus and Auvik offer a free trial?

Yes, ManageEngine ServiceDesk Plus and Auvik provide a free trial to its users.

Which is the better option between ManageEngine ServiceDesk Plus and Auvik?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, ManageEngine ServiceDesk Plus has an advantage over Auvik.

For what other purposes can ManageEngine ServiceDesk Plus and Auvik be used?

Apart from being a Help Desk software, ManageEngine ServiceDesk Plus can be used as a ticketing management software, asset management software, service desk management software and complaint management system, while Auvik can be utilized as a performance management software, server monitoring tools and network monitoring software.

What are the key features of ManageEngine ServiceDesk Plus and Auvik?

Key features of ManageEngine ServiceDesk Plus include incident management, service catalog, self service portal, knowledge base, problem management, change management, while Auvik offers features, such as network mapping, real time network monitoring, automated network discovery, configuration management.

ManageEngine ServiceDesk Plus and Auvik cater to which types of businesses?

ManageEngine ServiceDesk Plus is suitable for Startups, Enterprises, SMBs & Freelancer, whereas Auvik is suitable for Enterprises & SMBs.

ManageEngine ServiceDesk Plus

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