Choosing the right Help Desk Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by ManageEngine ServiceDesk Plus and GLPI. The critical question remains: ManageEngine ServiceDesk Plus versus GLPI - which is better? ManageEngine ServiceDesk Plus offers robust features such as self service portal, customizable dashboards and knowledge base while GLPI has features like contract management, document management and knowledge base.
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List of All Help Desk Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of ManageEngine ServiceDesk Plus vs GLPI with the following detailed pricing plan info. ManageEngine ServiceDesk Plus comes in 3 packages: Standard Edition, Professional Edition, Enterprise Edition. On the other hand, GLPI comes in 4 packages: GLPI Network Cloud, GLPI Network Basic On-premises, GLPI Network Standard On-premises, GLPI Network Advanced On-premises.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between ManageEngine ServiceDesk Plus and GLPI based on their key features and functionalities to pick the right one for your business.
- Self Service Portal
- Customizable Dashboards
- Knowledge Base
- Contract Management
- Multi Site Support
- Document Management
- Online Activation
- Email Integration
- Cmdb
- User Survey
- Surveys & Feedback
- Change Management
- Problem Management
- Sla Management
- Customer Database
- Self Service Portal
- Customizable Dashboards
- Knowledge Base
- Contract Management
- Multi Site Support
- Document Management
- Online Activation
- Email Integration
- Cmdb
- User Survey
- Surveys & Feedback
- Change Management
- Problem Management
- Sla Management
- Customer Database
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of ManageEngine ServiceDesk Plus and GLPI for better insights.
Awards
ManageEngine ServiceDesk Plus and GLPI have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by ManageEngine ServiceDesk Plus and GLPI in Help Desk Software category, we've provided an average user rating for each software below. ManageEngine ServiceDesk Plus has 5 reviews while GLPI has not received any reviews. Be the first one to write GLPI review
Pros
Just awesome.
Posted by - Mudit Mishra
Cons
I didnt find that.
Posted by - Mudit Mishra
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of ManageEngine ServiceDesk Plus and GLPI. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of ManageEngine ServiceDesk Plus and GLPI. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these ManageEngine ServiceDesk Plus and GLPI work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details ManageEngine ServiceDesk Plus and GLPI and learn how they operate. Explore the company name, its location, and more!
TECLIB
Paris
Alternatives
FAQs
Do ManageEngine ServiceDesk Plus and GLPI offer a free trial?
Yes, ManageEngine ServiceDesk Plus and GLPI provide a free trial to its users.
ManageEngine ServiceDesk Plus and GLPI cater to which types of businesses?
ManageEngine ServiceDesk Plus is suitable for Startups, Enterprises, SMBs & Freelancer, whereas GLPI is suitable for Startups, SMBs, Mid-Market & Enterprises.
What level of customer support can I expect from ManageEngine ServiceDesk Plus and GLPI?
ManageEngine ServiceDesk Plus provides customer support over various channels including phone, email, live support and tickets, and GLPI provides customer support over tickets, training and more.
What are the key features of ManageEngine ServiceDesk Plus and GLPI?
Key features of ManageEngine ServiceDesk Plus include incident management, service catalog, self service portal, knowledge base, problem management, change management, while GLPI offers features, such as asset inventory, network discovery, software management, license management.
ManageEngine ServiceDesk Plus
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