As one of the most essential tools in the current market, Help Desk Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of ManageEngine ServiceDesk Plus and LanScope Cat. For a better product experience, ManageEngine ServiceDesk Plus offers customer support on Email, Phone, Live Support, Training and Tickets and LanScope Cat offers customer support on Email.

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List of All Help Desk Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of ManageEngine ServiceDesk Plus vs LanScope Cat with the following detailed pricing plan info. ManageEngine ServiceDesk Plus comes in 3 packages: Standard Edition, Professional Edition, Enterprise Edition. On the other hand, LanScope Cat has not provided information about its pricing.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 8
Technician/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between ManageEngine ServiceDesk Plus and LanScope Cat based on their key features and functionalities to pick the right one for your business.

  • Contract Management
  • Billing & Invoicing
  • Reporting And Analytics
  • Automated Routing
  • Self Service Portal
  • User Survey
  • Asset Management
  • Alerts/escalation
  • Email Integration
  • Change Management
  • Document Management
  • Service Catalog
  • Self Service Portal
  • Role Based Access Control
  • Project Management
View All ManageEngine ServiceDesk Plus Features
  • Contract Management
  • Billing & Invoicing
  • Reporting And Analytics
  • Automated Routing
  • Self Service Portal
  • User Survey
  • Asset Management
  • Alerts/escalation
  • Email Integration
  • Change Management
  • Document Management
  • Service Catalog
  • Self Service Portal
  • Role Based Access Control
  • Project Management
View All LanScope Cat Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of ManageEngine ServiceDesk Plus and LanScope Cat for better insights.

Ratings

Compare how ManageEngine ServiceDesk Plus stacks up against LanScope Cat in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.8
Feature
Feature 4.8
Ease of Use
Ease of Use 4.8
Value for Money
Value for Money 4.8
Customer Support
Customer Support 4.8
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All ManageEngine ServiceDesk Plus Reviews

No reviews yet. Be the first to review

Awards

ManageEngine ServiceDesk Plus and LanScope Cat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.

ManageEngine ServiceDesk Plus Award
ManageEngine ServiceDesk Plus Award

User Reviews

Based on all the user reviews and ratings received by ManageEngine ServiceDesk Plus and LanScope Cat in Help Desk Software category, we've provided an average user rating for each software below. ManageEngine ServiceDesk Plus has 5 reviews while LanScope Cat has not received any reviews. Be the first one to write LanScope Cat review

Pros

Just awesome.

Posted by - Mudit Mishra

Cons

I didnt find that.

Posted by - Mudit Mishra

View All ManageEngine ServiceDesk Plus Reviews

No reviews yet. Be the first to review

Write a Review

Specifications

Check out the specifications of ManageEngine ServiceDesk Plus and LanScope Cat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of ManageEngine ServiceDesk Plus and LanScope Cat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

(Not Provided by Vendor)

Video

To gain a better understanding of how these ManageEngine ServiceDesk Plus and LanScope Cat work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details ManageEngine ServiceDesk Plus and LanScope Cat and learn how they operate. Explore the company name, its location, and more!

Company Name

Zoho Corporation Pvt. Ltd.

Headquarter

Chennai

Website
Visit Website
Company Name

Interfocus

FAQs

What are the key features of ManageEngine ServiceDesk Plus and LanScope Cat?

Key features of ManageEngine ServiceDesk Plus include incident management, service catalog, self service portal, knowledge base, problem management, change management, while LanScope Cat offers features, such as asset discovery, inventory management, software license management, hardware tracking.

What level of customer support can I expect from ManageEngine ServiceDesk Plus and LanScope Cat?

ManageEngine ServiceDesk Plus provides customer support over various channels including phone, email, live support and tickets, and LanScope Cat provides customer support over email and more.

ManageEngine ServiceDesk Plus and LanScope Cat cater to which types of businesses?

ManageEngine ServiceDesk Plus is suitable for Startups, Enterprises, SMBs & Freelancer, whereas LanScope Cat is suitable for Startups, SMBs, Mid-Market & Enterprises.

Do ManageEngine ServiceDesk Plus and LanScope Cat offer a free trial?

ManageEngine ServiceDesk Plus provides a free trial, while LanScope Cat doesn’t offer free trial.

ManageEngine ServiceDesk Plus

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