As one of the most essential tools in the current market, Help Desk Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of ManageEngine ServiceDesk Plus and Maintenance Care. For a better product experience, ManageEngine ServiceDesk Plus offers customer support on Email, Phone, Live Support, Training and Tickets and Maintenance Care offers customer support on Email, Phone and Training.

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List of All Help Desk Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of ManageEngine ServiceDesk Plus vs Maintenance Care with the following detailed pricing plan info. ManageEngine ServiceDesk Plus comes in 3 packages: Standard Edition, Professional Edition, Enterprise Edition. On the other hand, Maintenance Care comes in 3 packages: Free Edition, Work Order Edition, Enterprise Edition.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 8
Technician/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
1
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between ManageEngine ServiceDesk Plus and Maintenance Care based on their key features and functionalities to pick the right one for your business.

  • Document Management
  • Self Service Portal
  • Purchase Management
  • Change Management
  • Contract Management
  • Alerts/escalation
  • Service Catalog
  • User Survey
  • Problem Management
  • Billing & Invoicing
  • Social Media Integration
  • Mobile App
  • Project Management
  • Multi Site Support
  • Cmdb
View All ManageEngine ServiceDesk Plus Features
  • Document Management
  • Self Service Portal
  • Purchase Management
  • Change Management
  • Contract Management
  • Alerts/escalation
  • Service Catalog
  • User Survey
  • Problem Management
  • Billing & Invoicing
  • Social Media Integration
  • Mobile App
  • Project Management
  • Multi Site Support
  • Cmdb
View All Maintenance Care Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of ManageEngine ServiceDesk Plus and Maintenance Care for better insights.

Ratings

Compare how ManageEngine ServiceDesk Plus stacks up against Maintenance Care in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.8
Feature
Feature 4.8
Ease of Use
Ease of Use 4.8
Value for Money
Value for Money 4.8
Customer Support
Customer Support 4.8
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All ManageEngine ServiceDesk Plus Reviews

No reviews yet. Be the first to review

Awards

ManageEngine ServiceDesk Plus and Maintenance Care have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.

ManageEngine ServiceDesk Plus Award
ManageEngine ServiceDesk Plus Award

User Reviews

Based on all the user reviews and ratings received by ManageEngine ServiceDesk Plus and Maintenance Care in Help Desk Software category, we've provided an average user rating for each software below. ManageEngine ServiceDesk Plus has 5 reviews while Maintenance Care has not received any reviews. Be the first one to write Maintenance Care review

Pros

Just awesome.

Posted by - Mudit Mishra

Cons

I didnt find that.

Posted by - Mudit Mishra

View All ManageEngine ServiceDesk Plus Reviews

No reviews yet. Be the first to review

Write a Review

Specifications

Check out the specifications of ManageEngine ServiceDesk Plus and Maintenance Care. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of ManageEngine ServiceDesk Plus and Maintenance Care. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

(Not Provided by Vendor)

Video

To gain a better understanding of how these ManageEngine ServiceDesk Plus and Maintenance Care work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details ManageEngine ServiceDesk Plus and Maintenance Care and learn how they operate. Explore the company name, its location, and more!

Company Name

Zoho Corporation Pvt. Ltd.

Headquarter

Chennai

Website
Visit Website
Company Name

Maintenance Care

Headquarter

Toronto

FAQs

What level of customer support can I expect from ManageEngine ServiceDesk Plus and Maintenance Care?

ManageEngine ServiceDesk Plus provides customer support over various channels including phone, email, live support and tickets, and Maintenance Care provides customer support over phone, email, training and more.

Which mobile platforms do ManageEngine ServiceDesk Plus and Maintenance Care support?

ManageEngine ServiceDesk Plus and Maintenance Care both support Android and IOS.

For what other purposes can ManageEngine ServiceDesk Plus and Maintenance Care be used?

Apart from being a Help Desk software, ManageEngine ServiceDesk Plus can be used as a ticketing management software, asset management software, service desk management software and complaint management system, while Maintenance Care can be utilized as a cmms software, facility management software and maintenance management software.

ManageEngine ServiceDesk Plus and Maintenance Care cater to which types of businesses?

ManageEngine ServiceDesk Plus is suitable for Startups, Enterprises, SMBs & Freelancer, whereas Maintenance Care is suitable for Startups, Enterprises & SMBs.

Do ManageEngine ServiceDesk Plus and Maintenance Care offer a free trial?

Yes, ManageEngine ServiceDesk Plus and Maintenance Care provide a free trial to its users.

ManageEngine ServiceDesk Plus

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