Identifying the ideal Help Desk Software to suit your specific requirements can be challenging. ManageEngine ServiceDesk Plus is headquartered at Chennai , while SecPod's SanerNow IT Asset Management is headquartered at Bengaluru. Choosing software like ManageEngine ServiceDesk Plus or SecPod's SanerNow IT Asset Management requires thorough contemplation and comparing key factors. The question remains - ManageEngine ServiceDesk Plus vs. SecPod's SanerNow IT Asset Management - which is the superior option? Check out the in-depth comparison now!

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Plans and Pricing

Compare pricing of ManageEngine ServiceDesk Plus vs SecPod's SanerNow IT Asset Management with the following detailed pricing plan info. ManageEngine ServiceDesk Plus comes in 3 packages: Standard Edition, Professional Edition, Enterprise Edition. On the other hand, SecPod's SanerNow IT Asset Management has not provided information about its pricing.

Standard Edition
$ 8

Technician/Month

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Professional Edition
$ 16

Technician/Month

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Enterprise Edition
$ 49

Technician/Month

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Starter
$ 45

Per Month

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Professional
$ 800

Per Month

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Enterprise
$ 3200

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of ManageEngine ServiceDesk Plus and SecPod's SanerNow IT Asset Management for better insights.

Awards

ManageEngine ServiceDesk Plus and SecPod's SanerNow IT Asset Management have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.

ManageEngine ServiceDesk Plus Award
ManageEngine ServiceDesk Plus Award
ManageEngine ServiceDesk Plus Award
Payment Type

Below is the comparison of the starting price and payment method of ManageEngine ServiceDesk Plus and SecPod's SanerNow IT Asset Management. You can purchase ManageEngine ServiceDesk Plus with Technician/Month payment plans. Whereas, Information related to the payment plans of SecPod's SanerNow IT Asset Management is unavailable. ManageEngine ServiceDesk Plus provides a free trial whereas, SecPod's SanerNow IT Asset Management does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Onetime(Perpetual license)

Transaction

Free Trial

Monthly

Yearly

Features

Compare between ManageEngine ServiceDesk Plus and SecPod's SanerNow IT Asset Management based on their key features and functionalities to pick the right one for your business.

Asset Management

Document Management

Email Integration

Project Management

Customer DataBase

Online Activation

Social Media Integration

Self Service Portal

Billing & Invoicing

Surveys & Feedback

Knowledge Base

Alerts/Escalation

Automated Routing

Community Forums

Contract Management

Inbox Queue Management

Incident Management

Known Issue Management

Multiple Brands Products

Service Desk (ITIL ITSM)

Ticket Management

Help Desk Management

Issue Tracking

Macros

Online Forums

Problem Management

Requirements Review

Service Level Management

Service Level Agreement (SLA) Management

Software Metrics

Third Party Integration

To-Do List

Asset Lifecycle Management

Workflow Automation

Network Monitoring

Business Rules Management

Change Management

Push Notifications

Preventive Maintenance

Live Chat

Mobile Notifications

User Provisioning

CMDB

Endpoint Management

Software License Management

Service Catalog

Service desk and help desk functionalities

Self-Service Portal

Read More

Real Time Monitoring

Application Security

Compliance Management

Analytics

Audit Management

Risk Management

HIPAA Compliance

Policy Management

Asset Tracking

Anti Virus

Vulnerability Scanning

Web Threat Management

Risk Assessment

Remote Access

Completion Tracking

Database Security Audit

IT Asset Management

IT Risk Management

Compliance Tracking

Compliance Reporting

Patch Management

Health Monitoring

Activity Log

Endpoint Management

PCI Assessment

Remote Update / Installation

Threat Intelligence

Asset Discovery

Asset Tagging

Vulnerability Assessment

Vulnerability Management

Web Scanning

Remote Systems Monitoring

Analytical Reporting

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Contact Manager

CRM & Sales Dashboards

CRM Analytics

Customer Support

Document Management

Email Marketing / SMS Marketing

Email Templates

Inventory Management

Knowledge Management

Marketing Analytics

Marketing Automation

Performance Management

Project Management

Supplier and Purchase Order Management

Sales Quotes

Social CRM

Solution Management

Task Management

Sales Tracking

Lead Management

Contact Management

Call Management

Workflow Management

Email Tracking

Billing & Invoicing

Dashboard

Lead Scoring

Pipeline Management

Campaign Management

Analytics

Scheduling

Call Logging

Web Forms

Invoice Management

Sales Management

Proposal Management

Interaction Tracking

List Management

Customization

Pricing Management

Communication Management

Sales Pipeline Tracking

Predictive Analytics

Customer Engagement

Dashboard

Email scheduling

Live Chat

Call List Management

Online Payment Processing

Reporting/Analytics

Account Management

Search/Filter

Meeting scheduling and coordination

Document sharing and tracking

Sales meeting scheduling

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Overall Ratings

Compare how ManageEngine ServiceDesk Plus stacks up against SecPod's SanerNow IT Asset Management in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.

Feature Feature 4.8

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.8

Customer support

Out of 5

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Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by ManageEngine ServiceDesk Plus and SecPod's SanerNow IT Asset Management in Help Desk Software category, we've provided an average user rating for each software below. ManageEngine ServiceDesk Plus has 5 reviews while SecPod's SanerNow IT Asset Management has not received any reviews. Be the first one to write SecPod's SanerNow IT Asset Management review

Mudit Mishra

I used this for a good time, it's best

Pros

Just awesome

Cons

I didn't find that

Read all 5 reviews

No reviews yet. Be the first to review

Write a review
John Krochune

Intuitive CRM platform for SMB

Pros

easy to use

Cons

Need to update more features

Read all 46 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Help Desk Software. ManageEngine ServiceDesk Plus is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms. SecPod's SanerNow IT Asset Management is available on Web App, Windows, MacOs desktop platforms.

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

Web App

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing ManageEngine ServiceDesk Plus with SecPod's SanerNow IT Asset Management. ManageEngine ServiceDesk Plus offers Email, Phone, Live Support, Training and Tickets to its customers, while SecPod's SanerNow IT Asset Management provides Email, Phone, Live Support, Training and Tickets.

phone

email

live support

tickets

training

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

ManageEngine ServiceDesk Plus and SecPod's SanerNow IT Asset Management are supported in the following languages.

Arabic

Chinese

Croatian

Czech

Danish

Dutch

English

French

German

Hebrew

Hungarian

Icelandic

Italian

Japanese

Korean

Norwegian

Polish

Portuguese

Russian

Serbian

Slovenian

Spanish

Swedish

Turkish

Vietnamese

Welsh

English

English

French

German

Japanese

Portuguese

Spanish

Typical Customer

The target customer base of ManageEngine ServiceDesk Plus vs SecPod's SanerNow IT Asset Management is mentioned below. Check which software fits your business requirements perfectly.

Startups

Enterprises

SMBs

Freelancer

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Agencies

Integrations

Find out which tools ManageEngine ServiceDesk Plus and SecPod's SanerNow IT Asset Management integrate with and make the right choice. Get the Help Desk software that connects with your preferred apps for best results!

TeamViewer

Zoho Cliq

Zoho Voice

Zoho Flow

Confluence extension

Microsoft

(Not Provided by Vendor)

Drift

PandaDoc

Proposify

SalesForce

Seventh Sense

Survey Monkey

EventBrite

Gravity Forms

Bitly

Unbounce

DataBox

TrenDemon

HotJar

CallRail

Wistia

TwentyThree

ReadyTalk

GoToWebinar

Beacon

Video

To gain a better understanding of how these ManageEngine ServiceDesk Plus and SecPod's SanerNow IT Asset Management work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details ManageEngine ServiceDesk Plus and SecPod's SanerNow IT Asset Management and learn how they operate. Explore the company name, its location, and more!

Company Name :

Zoho Corporation Pvt. Ltd.

Headquarter :

Chennai

Website :

Visit Website

Company Name :

Secpod Technologies

Headquarter :

Bengaluru

Website :

Visit Website

Company Name :

HubSpot

Headquarter :

Cambridge

Website :

Visit Website

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