Choosing the right Help Desk Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by ManageEngine ServiceDesk Plus and Snow. The critical question remains: ManageEngine ServiceDesk Plus versus Snow - which is better? ManageEngine ServiceDesk Plus offers robust features such as knowledge base, online activation and reporting and analytics while Snow has features like contract management, billing & invoicing and knowledge base.
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List of All Help Desk Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of ManageEngine ServiceDesk Plus vs Snow with the following detailed pricing plan info. ManageEngine ServiceDesk Plus comes in 3 packages: Standard Edition, Professional Edition, Enterprise Edition. On the other hand, Snow has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between ManageEngine ServiceDesk Plus and Snow based on their key features and functionalities to pick the right one for your business.
- Knowledge Base
- Online Activation
- Reporting And Analytics
- Incident Management
- Alerts/escalation
- Project Management
- Self Service Portal
- Email Integration
- Purchase Management
- Billing & Invoicing
- Multi Site Support
- Contract Management
- Service Catalog
- Social Media Integration
- Cmdb
- Knowledge Base
- Online Activation
- Reporting And Analytics
- Incident Management
- Alerts/escalation
- Project Management
- Self Service Portal
- Email Integration
- Purchase Management
- Billing & Invoicing
- Multi Site Support
- Contract Management
- Service Catalog
- Social Media Integration
- Cmdb
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of ManageEngine ServiceDesk Plus and Snow for better insights.
Awards
ManageEngine ServiceDesk Plus and Snow have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by ManageEngine ServiceDesk Plus and Snow in Help Desk Software category, we've provided an average user rating for each software below. ManageEngine ServiceDesk Plus has 5 reviews while Snow has not received any reviews. Be the first one to write Snow review
Pros
Just awesome.
Posted by - Mudit Mishra
Cons
I didnt find that.
Posted by - Mudit Mishra
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of ManageEngine ServiceDesk Plus and Snow. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of ManageEngine ServiceDesk Plus and Snow. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these ManageEngine ServiceDesk Plus and Snow work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details ManageEngine ServiceDesk Plus and Snow and learn how they operate. Explore the company name, its location, and more!
Snow Software
Stockholm
Alternatives
FAQs
For what other purposes can ManageEngine ServiceDesk Plus and Snow be used?
Apart from being a Help Desk software, ManageEngine ServiceDesk Plus can be used as a ticketing management software, asset management software, service desk management software and complaint management system, while Snow can be utilized as a workflow management software and saas management software.
ManageEngine ServiceDesk Plus and Snow cater to which types of businesses?
ManageEngine ServiceDesk Plus is suitable for Startups, Enterprises, SMBs & Freelancer, whereas Snow is suitable for Startups, SMBs & Enterprises.
What level of customer support can I expect from ManageEngine ServiceDesk Plus and Snow?
ManageEngine ServiceDesk Plus provides customer support over various channels including phone, email, live support and tickets, and Snow provides customer support over phone, email, live support and more.
Do ManageEngine ServiceDesk Plus and Snow offer a free trial?
Yes, ManageEngine ServiceDesk Plus and Snow provide a free trial to its users.
What are the key features of ManageEngine ServiceDesk Plus and Snow?
Key features of ManageEngine ServiceDesk Plus include incident management, service catalog, self service portal, knowledge base, problem management, change management, while Snow offers features, such as asset discovery, license management, software metering, contract management.
ManageEngine ServiceDesk Plus
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