Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Smartsupp vs. Engati Chatbot all in one place to simplify your decision-making process. Smartsupp is rated 5.0 while Engati Chatbot is rated 4.9.
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List of All Live Chat Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Smartsupp vs Engati Chatbot with the following detailed pricing plan info. Smartsupp comes in 3 packages: Free, Standard, Pro. On the other hand, Engati Chatbot has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Smartsupp and Engati Chatbot based on their key features and functionalities to pick the right one for your business.
- Chat History
- Multi Language Support
- Persistent Chat
- Analytics And Reporting
- Agent Performance Tracking
- Visitor Targeting
- Automatic Chat Translation
- Third Party Integrations
- Chatbot Integration
- Shortcuts And Canned Responses
- Customizable Chat Widget
- Real Time Monitoring
- Real Time Chat
- Visitor Tracking
- Visitor Information
- Chat History
- Multi Language Support
- Persistent Chat
- Analytics And Reporting
- Agent Performance Tracking
- Visitor Targeting
- Automatic Chat Translation
- Third Party Integrations
- Chatbot Integration
- Shortcuts And Canned Responses
- Customizable Chat Widget
- Real Time Monitoring
- Real Time Chat
- Visitor Tracking
- Visitor Information
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Smartsupp and Engati Chatbot for better insights.
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Awards
Smartsupp and Engati Chatbot have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
User Reviews
Based on all the user reviews and ratings received by Smartsupp and Engati Chatbot in Live Chat Software category, we've provided an average user rating for each software below. Smartsupp has 5 reviews while Engati Chatbot has 16 reviews
Pros
Unlimited agent access
Posted by - Manoj Kumar
Cons
There are no grammatical errors in the text nil.
Posted by - Manoj Kumar
Pros
Affordable pricing, best customer support, multi-channel deployment.
Posted by - Karan
Cons
Complex features
Posted by - Karan
Specifications
Check out the specifications of Smartsupp and Engati Chatbot. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Smartsupp and Engati Chatbot work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Smartsupp and Engati Chatbot and learn how they operate. Explore the company name, its location, and more!
Smartsupp
Coviam Technologies
Alternatives
FAQs
Smartsupp and Engati Chatbot cater to which types of businesses?
Smartsupp is suitable for Startups, SMBs & Freelancer, whereas Engati Chatbot is suitable for Startups, SMBs, Mid-Market & Enterprises.
What are the key features of Smartsupp and Engati Chatbot?
Key features of Smartsupp include real time chat, chatbot integration, visitor tracking, customizable chat widget, automated messages, file sharing, while Engati Chatbot offers features, such as omnichannel messaging, ai chatbots, live chat, customizable chat widgets.
Which is the better option between Smartsupp and Engati Chatbot?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Engati Chatbot has an advantage over Smartsupp.
For what other purposes can Smartsupp and Engati Chatbot be used?
Apart from being a Live Chat software, Smartsupp can be used as a customer service software, while Engati Chatbot can be utilized as a chatbot software, telegram marketing software and conversational ai platform.
What level of customer support can I expect from Smartsupp and Engati Chatbot?
Smartsupp provides customer support over various channels including email, and Engati Chatbot provides customer support over email, live support, tickets and more.
Smartsupp
