Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Smartsupp vs. Engati Chatbot all in one place to simplify your decision-making process. Smartsupp is rated 5.0 while Engati Chatbot is rated 4.9.

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Plans and Pricing

Compare pricing of Smartsupp vs Engati Chatbot with the following detailed pricing plan info. Smartsupp comes in 3 packages: Free, Standard, Pro. On the other hand, Engati Chatbot has not provided information about its pricing.

Free
$ 0

Per Month

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Standard
$ 8

Per Month

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Pro
$ 19

Per Month

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Free
$ 0

Operator/Month

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Basic
$ 5

Operator/Month

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Professional
$ 10

Operator/Month

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Enterprise
$ 17

Operator/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Smartsupp and Engati Chatbot for better insights.

Awards

Smartsupp and Engati Chatbot have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.

Smartsupp Award
Smartsupp Award
Smartsupp Award
Payment Type

Below is the comparison of the starting price and payment method of Smartsupp and Engati Chatbot. You can purchase Smartsupp with Per Month payment plans. Whereas, Information related to the payment plans of Engati Chatbot is unavailable. Smartsupp provides a free trial whereas, Engati Chatbot does not provide a free trial.

Free Trial

SAAS

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Smartsupp and Engati Chatbot based on their key features and functionalities to pick the right one for your business.

Agent Scheduling

Assignment Management

GeoTargeting

Knowledge Database

Persistent Chat

Visitor Targeting

Visitor banning

Real Time Monitoring

File Sharing

Personal Greetings

Visitor Tracking

Automatic Chat Translation

Read More

CRM

Performance Management

API Integration

Onboarding

Surveys & Feedback

Analytics

Custom Integrations

Advanced Reporting

Multi-Channel Communication

Chat / Messaging

Live Chat

Canned Responses

Chat History

Chatbot

Code-free Development

Omni-Channel

Multi-Language

Additional Language

Read More

CRM

CRM integration

Performance Management

Appointment Management

Google Analytics

Webmaster & Sitemap

Lead Management

Call Routing

API Integration

Call Recording

Data Security

Channel Management

Social Media Integration

Collaboration Tools

Onboarding

Self Service Portal

Agent Scheduling

Call Me Option

Co-Browsing

Customizable Branding

Knowledge Database

Offline Form

Persistent Chat

Proactive Invitations

Transfers / Routing

Visitor Targeting

Visitor banning

Real Time Monitoring

File Sharing

Automatic Greetings

Personal Greetings

Visitor Tracking

Automatic Chat Translation

Customer Feedback

Live chat system

Feedback Management

Surveys & Feedback

Call Monitoring

Lead Capture

Lead Scoring

Lead Nurturing

Prospecting Tools

Analytics

Multilingual Support

Automated Routing

Data Management

Reporting

Custom Integrations

Customer Segmentation

Communication Management

Feedback Collection

Multi-Channel Communication

Call Reporting

Appointment Scheduling

Screen Sharing

Dashboard

Email scheduling

Third Party Integration

Live Chat

Email Distribution

Drag & Drop

Multi-Channel Collection

Canned Responses

Geo Targeting

Proactive Chat

Chat History

Conversation Notes

Supervise Chats

Pre and Post Chat Forms

Segmentation

Chatbot

Email Automation

Internal Chat Integration

Engagement Monitoring

Personalization

On-Screen Chats

Multi-Language

Lead Enrichment

Lead Notifications

Service Department

Transfers/Routing

Mobile Messaging

Form Creation

IP Blocking

Product Recommendations

Lead Qualification

Visual Chatbot Builder

Chatbot Configuration

Conversation Flow Builder

Bot Building & Solutions

Mobile SDKs

Codeless Bot

Scripted Bot

Screenshare

Chat Routing

Proactive Chat Triggers

Profile Enrichment

Instagram Integration

Typing Preview

Chat Supervision

Profanity Management

Mobile SDK

Chat Translation

Collaboration and communication tools

Chatbot Automation

Co-browsing and Screen Sharing

Visitor Analytics

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Still Confused to find the best software?
Overall Ratings

Compare how Smartsupp stacks up against Engati Chatbot in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Feature Feature 4.9

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.9

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.6

Ease of use

Out of 5

Value for money Value for money 4.6

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Smartsupp and Engati Chatbot in Live Chat Software category, we've provided an average user rating for each software below. Smartsupp has 5 reviews while Engati Chatbot has 16 reviews

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Aish S

The bot to skyrocket all customer concerns

Pros

Easy to use, easy to deploy over 14 channels. No need for me to build different bots for different channels. Overall, very easy to use!

Cons

Nothing- so far, so good!

Read all 16 reviews
Alitta Jiju

24/7 Service at Your Fingertips: Zoho Sales IQ

Pros

Zoho SalesIQ is its ability to capture visitor details and allow you to retarget them for sales or business promotion. Additionally, the easy integration with WhatsApp chat bot and the ability to initiate chat with valuable customers are also impressive features. Overall, Zoho SalesIQ seems to be a versatile and user-friendly tool for businesses looking to engage with their website visitors and grow their sales.

Cons

Zoho could consider adding more advanced targeting and retargeting options, as well as additional integrations with other messaging platforms beyond WhatsApp. Additionally, they could focus on making the interface even more user-friendly and intuitive to help users navigate and utilize the tool more effectively.

Read all 5 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Live Chat Software. Smartsupp is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms. Engati Chatbot is available on Web App, Windows, MacOs desktop platforms.

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Smartsupp with Engati Chatbot. Smartsupp offers Email to its customers, while Engati Chatbot provides Email, Live Support and Tickets.

email

email

live support

tickets

phone

email

live support

tickets

training

Languages Supported

Smartsupp and Engati Chatbot are supported in the following languages.

Chinese

Dutch

English

French

German

Italian

Polish

Portuguese

Russian

Spanish

Turkish

English

Arabic

Bulgarian

Chinese

Czech

Danish

English

French

German

Greek

Hindi

Hungarian

Indonesian

Italian

Japanese

Korean

Polish

Portuguese

Russian

Slovenian

Spanish

Swedish

Thai

Turkish

Ukrainian

Vietnamese

Typical Customer

The target customer base of Smartsupp vs Engati Chatbot is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMBs

Freelancer

Startups

SMBs

Agencies

Enterprises

Freelancer

Startups

SMBs

Agencies

Enterprises

Integrations

Find out which tools Smartsupp and Engati Chatbot integrate with and make the right choice. Get the Live Chat software that connects with your preferred apps for best results!

(Not Provided by Vendor)

(Not Provided by Vendor)

Zoho CRM

Zoho Sites

Zoho Desk

Zoho Campaigns

Zoho Mail

Zoho Assist

Zoho Flow

WordPress

WhatsApp

Instagram

Facebook Messenger

Telegram

Blogger

Unbounce

Wix

Shopify

Mailchimp

Clearbit

Salesforce

Google Analytics

Kissmetrics

Haptik

Video

To gain a better understanding of how these Smartsupp and Engati Chatbot work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Smartsupp and Engati Chatbot and learn how they operate. Explore the company name, its location, and more!

Company Name :

Smartsupp

Website :

Visit Website

Company Name :

Coviam Technologies

Website :

Visit Website

Company Name :

Zoho Corporation Pvt. Ltd.

Headquarter :

Chennai

Website :

Visit Website

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