Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Smartsupp vs. Tawk.to all in one place to simplify your decision-making process. Smartsupp is rated 5.0 while Tawk.to is rated 4.5.

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Live Chat

5

(5 Reviews)
Free Demo
Free Demo

Live Chat

4.5

(6 Reviews)
Free Demo
Free Demo

Quick View

Compare the most important details of Smartsupp and Tawk.to at a glance

Starting Price
$ 0
Per Month
Request Pricing
Target Audience
Startups, SMBs & Freelancer
Startups, Enterprises & SMBs

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Reviews and Ratings

Compare how Smartsupp stacks up against Tawk.to in terms of ratings and user experience. Select the Live Chat that perfectly aligns with your business requirements.

Smartsupp Review

5/5
Based on 5 Reviews

Best for customer engagement

Used in our marketplace for customer interaction, responding to customers through Smartsupp is very easy. Highly recommended. Easy to integrate with any framework. Excellent back-end support.

Read More

— Manoj Kumar

Overall Rating (out of 5)
Overall Rating 5
Feature
Feature 5
Ease of Use
Ease of Use 5
Value for Money
Value for Money 5
Customer Support
Customer Support 5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
0%
View All Smartsupp Reviews

Tawk.to Review

4.5/5
Based on 6 Reviews

A Game-Changer for Customer Engagement and Support

As a seasoned user of Tawk.to for over three years, I can confidently say that this platform has significantly transformed how I handle customer engagement and support. Tawk.to has become an indispensable tool in my daily workflow, allowing me to streamline interactions, provide real-time assistance, and enhance overall customer satisfaction.

Read More

— Raghunath Sabat

Overall Rating (out of 5)
Overall Rating 4.5
Feature
Feature 4.7
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.8
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
100%
View All Tawk.to Reviews

Pricing

Compare pricing of Smartsupp vs Tawk.to with the following detailed pricing plan info. Smartsupp comes in 3 packages: Free, Standard, Pro. On the other hand, Tawk.to has not provided information about its pricing.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
Per Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Request Pricing
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Smartsupp and Tawk.to based on their key features and functionalities to pick the right one for your business.

  • Agent Scheduling
  • Visitor Banning
  • Performance Tracking
  • Chat History
  • Gdpr Compliance
  • Knowledge Database
  • Video Recording
  • Email Notifications
  • Customizable Chatbots
  • Chatbot Integration
  • Chat Translation
  • File Sharing
  • Proactive Chat
  • Reporting And Analytics
  • Third Party Integrations
View All Smartsupp Features
  • Agent Scheduling
  • Visitor Banning
  • Performance Tracking
  • Chat History
  • Gdpr Compliance
  • Knowledge Database
  • Video Recording
  • Email Notifications
  • Customizable Chatbots
  • Chatbot Integration
  • Chat Translation
  • File Sharing
  • Proactive Chat
  • Reporting And Analytics
  • Third Party Integrations
View All Tawk.to Features

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Media

Explore screenshots and videos of Smartsupp and Tawk.to to compare their interface and product experience.

Screenshots
Smartsupp Screenshot
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1/2

Smartsupp Screenshot
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Smartsupp Screenshot
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1/4

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Videos

Specifications

Check out the specifications of Smartsupp and Tawk.to. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Awards

Smartsupp and Tawk.to have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.

Smartsupp Award
Smartsupp Award

Company Details

Get insight into the company details Smartsupp and Tawk.to and learn how they operate. Explore the company name, its location, and more!

Company Name

Smartsupp

Company Name

Tawk.to Ltd.

Headquarter

London

FAQs

Which is the better option between Smartsupp and Tawk.to?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Tawk.to has an advantage over Smartsupp.

What level of customer support can I expect from Smartsupp and Tawk.to?

Smartsupp provides customer support over various channels including email, and Tawk.to provides customer support over email, live support, training and more.

Do Smartsupp and Tawk.to offer a free trial?

Smartsupp provides a free trial, while Tawk.to doesn’t offer free trial.

Which mobile platforms do Smartsupp and Tawk.to support?

Smartsupp and Tawk.to both support Android and IOS.

What are the key features of Smartsupp and Tawk.to?

Key features of Smartsupp include real time chat, chatbot integration, visitor tracking, customizable chat widgets, automated messages, file sharing, while Tawk.to offers features, such as real time monitoring, customizable widgets, automated triggers, file transfer.

Smartsupp

Free Demo

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