In search of the ideal Live Chat Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Smartsupp versus Tawk.to. To get better insight, here’s how users have rated these products. Smartsupp is rated 5.0 while Tawk.to is rated 4.5.

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List of All Live Chat Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Live Chat

5.0

(5 Reviews)
Free Demo
Free Demo

Live Chat

4.5

(6 Reviews)
Free Demo
Free Demo

Plans and Pricing

Compare pricing of Smartsupp vs Tawk.to with the following detailed pricing plan info. Smartsupp comes in 3 packages: Free, Standard, Pro. On the other hand, Tawk.to has not provided information about its pricing.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 0
Per Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Smartsupp and Tawk.to based on their key features and functionalities to pick the right one for your business.

  • Shortcuts And Canned Responses
  • Multi Language Support
  • Customizable Chatbot
  • Automated Messages
  • Visitor Targeting
  • Knowledge Database
  • Agent Scheduling
  • Gdpr Compliance
  • Visitor Information
  • Agent Performance Tracking
  • Proactive Chat Invitations
  • Assignment Management
  • Visitor Tracking
  • Offline Form
  • Chatbot Integration
View All Smartsupp Features
  • Shortcuts And Canned Responses
  • Multi Language Support
  • Customizable Chatbot
  • Automated Messages
  • Visitor Targeting
  • Knowledge Database
  • Agent Scheduling
  • Gdpr Compliance
  • Visitor Information
  • Agent Performance Tracking
  • Proactive Chat Invitations
  • Assignment Management
  • Visitor Tracking
  • Offline Form
  • Chatbot Integration
View All Tawk.to Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Smartsupp and Tawk.to for better insights.

Smartsupp Screenshot
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1/2

Smartsupp Screenshot
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Smartsupp Screenshot
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1/4

Smartsupp Screenshot Smartsupp Screenshot Smartsupp Screenshot
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Ratings

Compare how Smartsupp stacks up against Tawk.to in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 5
Feature
Feature 5
Ease of Use
Ease of Use 5
Value for Money
Value for Money 5
Customer Support
Customer Support 5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
0%
View All Smartsupp Reviews
Overall Rating (out of 5)
Overall Rating 4.5
Feature
Feature 4.7
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.8
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
100%
View All Tawk.to Reviews

Awards

Smartsupp and Tawk.to have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.

Smartsupp Award
Smartsupp Award

User Reviews

Based on all the user reviews and ratings received by Smartsupp and Tawk.to in Live Chat Software category, we've provided an average user rating for each software below. Smartsupp has 5 reviews while Tawk.to has 6 reviews

Pros

Unlimited agent access

Posted by - Manoj Kumar

Cons

There are no grammatical errors in the text nil.

Posted by - Manoj Kumar

View All Smartsupp Reviews

Pros

Their pricing, support, etc.

Posted by - Karan

Cons

The truth is, I havent found anything bad about it yet.

Posted by - Karan

View All Tawk.to Reviews

Specifications

Check out the specifications of Smartsupp and Tawk.to. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Smartsupp and Tawk.to work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Smartsupp and Tawk.to and learn how they operate. Explore the company name, its location, and more!

Company Name

Smartsupp

Company Name

Tawk.to Ltd.

Headquarter

London

FAQs

Smartsupp and Tawk.to cater to which types of businesses?

Smartsupp is suitable for Startups, SMBs & Freelancer, whereas Tawk.to is suitable for Startups, Enterprises & SMBs.

Which is the better option between Smartsupp and Tawk.to?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Tawk.to has an advantage over Smartsupp.

Which mobile platforms do Smartsupp and Tawk.to support?

Smartsupp and Tawk.to both support Android and IOS.

What are the key features of Smartsupp and Tawk.to?

Key features of Smartsupp include real time chat, chatbot integration, visitor tracking, customizable chat widget, automated messages, file sharing, while Tawk.to offers features, such as real time monitoring, customizable widgets, automated triggers, file transfer.

Do Smartsupp and Tawk.to offer a free trial?

Smartsupp provides a free trial, while Tawk.to doesn’t offer free trial.

Smartsupp

Free Demo
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