In search of the ideal Live Chat Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Smartsupp versus Tidio. To get better insight, here’s how users have rated these products. Smartsupp is rated 5.0 while Tidio is rated 5.0.
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Plans and Pricing
Compare pricing of Smartsupp vs Tidio with the following detailed pricing plan info. Smartsupp comes in 3 packages: Free, Standard, Pro. On the other hand, Tidio comes in 3 packages: Free, Chatbots, Communicator.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Smartsupp and Tidio for better insights.
Awards
Smartsupp and Tidio have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
Payment Type
Below is the comparison of the starting price and payment method of Smartsupp and Tidio. You can purchase Smartsupp with Per Month payment plans. Whereas, Tidio provides Per Month payment plans. Smartsupp provides a free trial whereas, Tidio does not provide a free trial.
Free Trial
SAAS
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Smartsupp and Tidio based on their key features and functionalities to pick the right one for your business.
Agent Scheduling
Assignment Management
GeoTargeting
Knowledge Database
Persistent Chat
Visitor Targeting
Visitor banning
Real Time Monitoring
File Sharing
Personal Greetings
Onboarding
Agent Scheduling
Knowledge Database
Offline Form
Persistent Chat
Proactive Invitations
Shortcut Messages
Visitor Targeting
Real Time Monitoring
Personal Greetings
Document Storage
Surveys & Feedback
Multi Channel Management
Dashboard
Knowledge Base
Third Party Integration
Live Chat
Customer Experience Management
Real Time Chat
Group Messaging
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Overall Ratings
Compare how Smartsupp stacks up against Tidio in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Smartsupp and Tidio in Live Chat Software category, we've provided an average user rating for each software below. Smartsupp has 5 reviews while Tidio has 3 reviews
No reviews yet. Be the first to review
Write a reviewConsummate and superlative Help Desk Software.
Pros
It's simple to create tickets and also receive tickets response quickly with this tool.It increases customers satisfaction.It offers excellent customer support services.
Cons
For the moment that I have used Tidio,It has never failed hence I have nothing to dislike.
Wonderful App
Pros
ubiAttendance app offline attendance punching feature most impressive feature.
Cons
No I will not found any less feature in ubiAttendance app every feature are good
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Live Chat Software. Smartsupp is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms. Tidio is available on Web App desktop platforms and IOS, Android mobile platforms.
Windows
MacOs
IOS
Android
Web App
IOS
Android
Web App
Customer Support
The quality and timeliness of support are important parameters when comparing Smartsupp with Tidio. Smartsupp offers Email to its customers, while Tidio provides Email, Live Support and Tickets.
live support
tickets
phone
live support
tickets
Languages Supported
Smartsupp and Tidio are supported in the following languages.
Chinese
Dutch
English
French
German
Italian
Polish
Portuguese
Russian
Spanish
Turkish
English
French
German
Italian
Portuguese
Spanish
English
Typical Customer
The target customer base of Smartsupp vs Tidio is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Freelancer
Startups
SMEs
Agencies
Startups
SMEs
Agencies
Enterprises
Integrations
Find out which tools Smartsupp and Tidio integrate with and make the right choice. Get the Live Chat software that connects with your preferred apps for best results!
(Not Provided by Vendor)
Shopify
WordPress
Squarespace
Wix
PrestaShop
BigCommerce
Ecwid
Ecommerce
Messenger
External Email Inbox
(Not Provided by Vendor)
Video
To gain a better understanding of how these Smartsupp and Tidio work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Smartsupp and Tidio and learn how they operate. Explore the company name, its location, and more!
Smartsupp
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