Are you struggling to find the perfect Help Desk Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Spiceworks vs. Auvik all in one place to simplify your decision-making process. Spiceworks is rated 4.4 while Auvik is rated 4.0.
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Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Spiceworks and Auvik for better insights.
Awards
Spiceworks and Auvik have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
Payment Type
Below is the comparison of the starting price and payment method of Spiceworks and Auvik. Information related to the payment plans of Spiceworks is unavailable. Whereas, Information related to the payment plans of Auvik is unavailable. Spiceworks provides a free trial whereas, Auvik does not provide a free trial.
Free Trial
Both
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Spiceworks and Auvik based on their key features and functionalities to pick the right one for your business.
Document Management
Email Integration
Customer DataBase
Social Media Integration
Self Service Portal
Billing & Invoicing
Surveys & Feedback
Knowledge Base
Automated Routing
Community Forums
Inventory Management
Knowledge Management
Self Service Portal
Issue Management
Resource Management
Dashboard
Software Inventory
Procurement Management
Scheduling
Incident Management
Remote Desktop Control
Remote Access
Screen Sharing
Dashboard
File sharing
Real Time Chat
Session Recording
Session Transfer
User Ratings
Based on all the user reviews and ratings received by Spiceworks and Auvik in Help Desk Software category, we've provided an average user rating for each software below. Spiceworks has 10 reviews while Auvik has 1 review
Sandeep R
Helpdesk Tool
Pros
Customized features, as per our requirement we can customize interface and options.
Cons
While configuring there is little bit difficult for new members POP and IMAP settings has to be improved.
Ramal Jutt
I give a review for auvik.
Pros
This software is easy to use and full with more benefits. I love this software.
Cons
Its price is too much expensive because students and the some poor people can not afford it.
Avinash mishra
RemotePC is one of the best softwares to work remotely
Pros
1.Option to print remotely 2.works perfect with SaaS 3.screen can be shared 4.solid file transfer mode
Cons
1. user cant lock the settings to the other user's device application 2. price little bit high
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Help Desk Software. Spiceworks is available on Windows, Macintosh desktop platforms and Android, IOS mobile platforms. Auvik is available on Windows, Macintosh desktop platforms.
Windows
Macintosh
IOS
Android
Windows
Macintosh
(Not Provided by Vendor)
Plans and Pricing
Compare pricing of Spiceworks vs Auvik with the following detailed pricing plan info.
Free
USD 0
Forever
Unlimited Remote Access
Platform Independent
Always-ON Remote Access
SOHO
USD 60
Per Year
All Feature in Free
Unlimited Concurrent Access
File Transfer
Remote Printing
Whiteboard
Access via web
Team
USD 225
Per Year
All Feature in Soho
Create Unlimited Users
Organize Groups
24/7 Email and Chat Support
Enterprise
USD 450
Per Year
All Feature in Team
Remote Reboot
Computer Grouping
Deployment
Set Roles and access permission for users
Customer Support
The quality and timeliness of support are important parameters when comparing Spiceworks with Auvik. Spiceworks offers Email, Phone, Live Support, Training and Tickets to its customers, while Auvik provides Email, Phone, Live Support and Tickets.
phone
live support
tickets
training
phone
live support
tickets
phone
live support
tickets
Languages Supported
Spiceworks and Auvik are supported in the following languages.
English
English
Dutch
English
French
German
Italian
Japanese
Korean
Portuguese
Spanish
Turkish
Typical Customer
The target customer base of Spiceworks vs Auvik is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Enterprises
SMEs
(Not Provided by Vendor)
Video
To gain a better understanding of how these Spiceworks and Auvik work, you can check out the videos below. Browse through the videos and make the right choice.
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