Are you struggling to find the perfect Help Desk Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Spiceworks vs. Lansweeper all in one place to simplify your decision-making process. Spiceworks is rated 4.4 while Lansweeper is rated 5.0.
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List of All Help Desk Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Spiceworks vs Lansweeper with the following detailed pricing plan info. Spiceworks has not provided information about its pricing. On the other hand, Lansweeper comes in 3 packages: Freeware, Standard, Professional.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Spiceworks and Lansweeper based on their key features and functionalities to pick the right one for your business.
- Asset Management
- Known Issue Management
- Automated Ticket Routing
- Inbox Queue Management
- Ticket Management
- Active Directory Integration
- Knowledge Base
- Billing & Invoicing
- Third Party Integrations
- Collaboration Tools
- Customer Database
- Automated Routing
- Ticket History
- Self Service Portal
- Reporting And Analytics
- Asset Management
- Known Issue Management
- Automated Ticket Routing
- Inbox Queue Management
- Ticket Management
- Active Directory Integration
- Knowledge Base
- Billing & Invoicing
- Third Party Integrations
- Collaboration Tools
- Customer Database
- Automated Routing
- Ticket History
- Self Service Portal
- Reporting And Analytics
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Spiceworks and Lansweeper for better insights.
Awards
Spiceworks and Lansweeper have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by Spiceworks and Lansweeper in Help Desk Software category, we've provided an average user rating for each software below. Spiceworks has 11 reviews while Lansweeper has 1 review
Pros
Basic operations that everyone can understand. Easy ticket management and reports are good.
Posted by - Naveen N
Cons
Takes too much time to start if it gets shut down. Sometimes we face a Spiceworks is busy error, which will never come back to life until we restart.
Posted by - Naveen N
Pros
The software is an innovative product and comes with pre-installed modules. All its features come together to give you a high return on investment. Its document management module will ameliorate the tedious manual documentation and keep it updated.
Posted by - Navita
Cons
A mobile app support will increase its functionality. Correction: Mobile app support will increase its functionality.
Posted by - Navita
Specifications
Check out the specifications of Spiceworks and Lansweeper. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Spiceworks and Lansweeper work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Spiceworks and Lansweeper and learn how they operate. Explore the company name, its location, and more!
Spiceworks Inc.
Lansweeper
Grembergen
Alternatives
FAQs
Key features of Spiceworks include ticket management, user portal, knowledge base, reporting and analytics, email integration, custom ticket fields, while Lansweeper offers features, such as network discovery, asset inventory, software inventory, hardware inventory.
Spiceworks provides customer support over various channels including phone, email, live support and tickets, and Lansweeper provides customer support over phone, email, live support and more.
Spiceworks is suitable for Startups & SMBs, whereas Lansweeper is suitable for Startups, Enterprises & SMBs.
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Spiceworks has an advantage over Lansweeper.
Yes, Spiceworks and Lansweeper provide a free trial to its users.
Spiceworks
