In search of the ideal Help Desk Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Spiceworks versus Remote Desktop Manager. To get better insight, here’s how users have rated these products. Spiceworks is rated 4.4 while Remote Desktop Manager is rated 5.0.
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List of All Help Desk SoftwareSoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Spiceworks vs Remote Desktop Manager with the following detailed pricing plan info.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Spiceworks and Remote Desktop Manager based on their key features and functionalities to pick the right one for your business.
- Ticket Management
- Billing & Invoicing
- Network Monitoring
- Third Party Integrations
- Collaboration Tools
- Multi Site Support
- Active Directory Integration
- Inbox Queue Management
- Customer Database
- Asset Management
- Reporting And Analytics
- Community Forums
- Role Based Access Control
- Custom Notifications
- Known Issue Management
- Ticket Management
- Billing & Invoicing
- Network Monitoring
- Third Party Integrations
- Collaboration Tools
- Multi Site Support
- Active Directory Integration
- Inbox Queue Management
- Customer Database
- Asset Management
- Reporting And Analytics
- Community Forums
- Role Based Access Control
- Custom Notifications
- Known Issue Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Spiceworks and Remote Desktop Manager for better insights.
Awards
Spiceworks and Remote Desktop Manager have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.


User Reviews
Based on all the user reviews and ratings received by Spiceworks and Remote Desktop Manager in Help Desk Software category, we've provided an average user rating for each software below. Spiceworks has 11 reviews while Remote Desktop Manager has 1 review
Pros
Customized features: as per our requirement, we can customize the interface and options.
Posted by - Sandeep R
Cons
While configuring there is little bit difficult for new members POP and IMAP settings has to be improved.
Posted by - Sandeep R
Pros
The login credentials can be used to log in to one or more PCs at the same time.
Posted by - Faraz Ahmed
Cons
Remote connection can be improved much better as it can be accessed from ones mobile also.
Posted by - Faraz Ahmed
Specifications
Check out the specifications of Spiceworks and Remote Desktop Manager. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Spiceworks and Remote Desktop Manager work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Spiceworks and Remote Desktop Manager and learn how they operate. Explore the company name, its location, and more!
Spiceworks Inc.
Devolutions
Lavaltrie
Alternatives
FAQs
Spiceworks and Remote Desktop Manager cater to which types of businesses?
Spiceworks is suitable for Startups & SMBs, whereas Remote Desktop Manager is suitable for Startups, SMBs, Mid-Market & Enterprises.
What are the key features of Spiceworks and Remote Desktop Manager?
Key features of Spiceworks include ticket management, user portal, knowledge base, reporting and analytics, email integration, custom ticket fields, while Remote Desktop Manager offers features, such as centralized password vault, two factor authentication, role based access control, session recording.
Which mobile platforms do Spiceworks and Remote Desktop Manager support?
Spiceworks and Remote Desktop Manager both support Android and IOS.
What level of customer support can I expect from Spiceworks and Remote Desktop Manager?
Spiceworks provides customer support over various channels including phone, email, live support and tickets, and Remote Desktop Manager provides customer support over email and more.
Which is the better option between Spiceworks and Remote Desktop Manager?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Spiceworks has an advantage over Remote Desktop Manager.
Spiceworks