Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of SugarCRM vs. BUSINESSNEXT all in one place to simplify your decision-making process. SugarCRM is rated 4.8 while BUSINESSNEXT is rated 5.0.

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Plans and Pricing

Compare pricing of SugarCRM vs BUSINESSNEXT with the following detailed pricing plan info. SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE. On the other hand, BUSINESSNEXT comes in 3 packages: SoHo, SMB, Enterprise.

PROFESSIONAL
$ 40

User/Month

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ENTERPRISE
$ 65

User/Month

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ULTIMATE
$ 150

User/Month

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SoHo
$ 15

User/Month/Billed Annually

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SMB
$ 35

User/Month/Billed Annually

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Enterprise
$ 65

User/Month/Billed Annually

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Free
$ 0

Per Month

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Growth
$ 14

Per Month

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Pro
$ 50

Per Month

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Enterprise
$ 79

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of SugarCRM and BUSINESSNEXT for better insights.

Awards

SugarCRM and BUSINESSNEXT have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

SugarCRM Award
SugarCRM Award
SugarCRM Award
Payment Type

Below is the comparison of the starting price and payment method of SugarCRM and BUSINESSNEXT. You can purchase SugarCRM with User/Month payment plans. Whereas, BUSINESSNEXT provides User/Month/Billed Annually payment plans. SugarCRM provides a free trial whereas, BUSINESSNEXT does not provide a free trial.

Free Trial

Monthly

Free Trial

Yearly

Free Trial

Monthly

Yearly

Features

Compare between SugarCRM and BUSINESSNEXT based on their key features and functionalities to pick the right one for your business.

Accounting

Capture Leads from Twitter/Facebooks

Case Management

Cloud Computing

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Customer Support

Developer API

Email Marketing / SMS Marketing

Email Templates

Inventory Management

Invoice

Lead Generation

Marketing Analytics

Marketing Automation

Marketing Collateral

On-Demand (SaaS)

Partner Cloud (VAR or Service Provider)

Products & Price Books

Supplier and Purchase Order Management

Sales Quotes

Social CRM

Solution Management

Territory Management

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Sales Force Automation

Read More

Capture Leads from Twitter/Facebooks

Case Management

Cloud Computing

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Customer Support

Developer API

Document Management

Email Marketing / SMS Marketing

Email Templates

Inventory Management

Invoice

Lead Generation

Marketing Analytics

Marketing Automation

Marketing Collateral

Mass Email

On-Demand (SaaS)

Partner Cloud (VAR or Service Provider)

Plug-And-Play Integration

Private Cloud

Product Database

Supplier and Purchase Order Management

Social CRM

Solution Management

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Sales Force Automation

Read More

Email Integration

Customer DataBase

Online Activation

Social Media Integration

Self Service Portal

Live chat system

Collaboration

Email Management

Billing & Invoicing

Surveys & Feedback

Dashboard

Knowledge Base

Alerts/Escalation

Automated Routing

Community Forums

Inbox Queue Management

Incident Management

Ticket Management

Help Desk Management

Issue Tracking

Online Forums

Problem Management

Service Level Management

Service Level Agreement (SLA) Management

Event Logs

Customer Segmentation

Push Notifications

Scenario Planning

SLA Management

Read More
Still Confused to find the best software?
Overall Ratings

Compare how SugarCRM stacks up against BUSINESSNEXT in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by SugarCRM and BUSINESSNEXT in CRM Software category, we've provided an average user rating for each software below. SugarCRM has 6 reviews while BUSINESSNEXT has 2 reviews

Harsh

Sugar CRM best

Pros

Functionality and easy to use

Cons

Repetitive entries

Read all 6 reviews
Lisa

Headline highly efficient software to provide best CRM solution

Pros

The support team is always available and provides accurate solutions.

Cons

The price is little high and it would be difficult for small company to afford it.

Read all 2 reviews
Jemin

Liked Trail and API Support for developers

Pros

I liked the Developer support and API documentation for customization and implementation in a private service.

Cons

Some more detailed services are confusing to the user. Some features have the same meaning but are represented differently.

Read all 25 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. SugarCRM is available on Windows, Linux, MacOs desktop platforms and IOS, Android mobile platforms. BUSINESSNEXT is available on Windows desktop platforms and IOS, Android mobile platforms.

Windows

MacOs

IOS

Android

Windows

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing SugarCRM with BUSINESSNEXT. SugarCRM offers Email, Phone, Live Support and Training to its customers, while BUSINESSNEXT provides Email.

phone

email

live support

training

email

phone

email

live support

tickets

training

Languages Supported

SugarCRM and BUSINESSNEXT are supported in the following languages.

English

English

Arabic

Chinese

Czech

Danish

Dutch

English

Finnish

French

German

Italian

Japanese

Korean

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Typical Customer

The target customer base of SugarCRM vs BUSINESSNEXT is mentioned below. Check which software fits your business requirements perfectly.

Startups

Enterprises

SMBs

Freelancer

Startups

SMBs

Agencies

Enterprises

Startups

Enterprises

SMBs

Freelancer

Integrations

Find out which tools SugarCRM and BUSINESSNEXT integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!

(Not Provided by Vendor)

(Not Provided by Vendor)

Whatsapp

Slack

Shopify

Salesforce

Microsoft Teams

Mailchimp

Video

To gain a better understanding of how these SugarCRM and BUSINESSNEXT work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details SugarCRM and BUSINESSNEXT and learn how they operate. Explore the company name, its location, and more!

Company Name :

SugarCRM

Website :

Visit Website

Company Name :

Acidaes Solutions Pvt. Ltd.

Headquarter :

Noida

Website :

Visit Website

Company Name :

Freshworks

Headquarter :

Chennai

Website :

Visit Website

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