Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of SugarCRM vs. Freshsales all in one place to simplify your decision-making process. SugarCRM is rated 4.9 while Freshsales is rated 4.6.
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List of All CRM Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of SugarCRM vs Freshsales with the following detailed pricing plan info. SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE. On the other hand, Freshsales comes in 4 packages: Free, Growth, Pro, Enterprise.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between SugarCRM and Freshsales based on their key features and functionalities to pick the right one for your business.
- Product Catalog
- Mobile Access
- Customer Portal
- Customizable Dashboards
- Task Management
- Email Marketing / Sms Marketing
- Workflow Automation
- Lead Management
- Contact Manager
- CRM & Sales Dashboards
- Quote Management
- Cloud Computing
- Accounting
- Social Media Integration
- Customer Support
- Product Catalog
- Mobile Access
- Customer Portal
- Customizable Dashboards
- Task Management
- Email Marketing / Sms Marketing
- Workflow Automation
- Lead Management
- Contact Manager
- CRM & Sales Dashboards
- Quote Management
- Cloud Computing
- Accounting
- Social Media Integration
- Customer Support
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of SugarCRM and Freshsales for better insights.
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Awards
SugarCRM and Freshsales have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by SugarCRM and Freshsales in CRM Software category, we've provided an average user rating for each software below. SugarCRM has 7 reviews while Freshsales has 30 reviews
Pros
Easy to customize
Posted by - Birju Dave
Pros
Functionality and ease of use.
Posted by - Harsh
Cons
Honestly, zero dislikes about Sugar CRM. If the mobile app experience were improved, that would be great.
Posted by - vignesh kumar
Cons
Sure, please provide the text you would like me to review.
Posted by - Birju Dave
Pros
Reliable and User-friendly
Posted by - Huzaifah Munshi
Pros
No bugs found.
Posted by - Jayasaran
Cons
My business has a few branches outside India, but I can still easily manage the information with the help of FreshSales.io, as it supports different languages. It is best when you have international clients to manage.
Posted by - Pradeep
Cons
Costly and a little bulky.
Posted by - Huzaifah Munshi
Specifications
Check out the specifications of SugarCRM and Freshsales. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of SugarCRM and Freshsales. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these SugarCRM and Freshsales work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details SugarCRM and Freshsales and learn how they operate. Explore the company name, its location, and more!
SugarCRM
Freshworks
Chennai
Alternatives
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FAQs
What level of customer support can I expect from SugarCRM and Freshsales?
SugarCRM provides customer support over various channels including phone, email, live support and training, and Freshsales provides customer support over phone, email, live support and more.
What are the key features of SugarCRM and Freshsales?
Key features of SugarCRM include sales automation, marketing automation, customer support, reporting and analytics, customizable dashboards, lead management, while Freshsales offers features, such as contact management, lead scoring, sales pipeline management, email tracking.
SugarCRM and Freshsales cater to which types of businesses?
SugarCRM is suitable for Startups, Enterprises, SMBs & Freelancer, whereas Freshsales is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.
Which is the better option between SugarCRM and Freshsales?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Freshsales has an advantage over SugarCRM.
Do SugarCRM and Freshsales offer a free trial?
Yes, SugarCRM and Freshsales provide a free trial to its users.
SugarCRM
