In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of SugarCRM versus Kommo. To get better insight, here’s how users have rated these products. SugarCRM is rated 4.9 while Kommo is rated 5.0.

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List of All CRM Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Free Demo
Free Demo

Plans and Pricing

Compare pricing of SugarCRM vs Kommo with the following detailed pricing plan info. SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE. On the other hand, Kommo comes in 3 packages: Base, Enterprise, Advanced.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 40
User/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 15
User/Month/Billed Annually
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between SugarCRM and Kommo based on their key features and functionalities to pick the right one for your business.

  • Cloud Computing
  • Marketing Automation
  • Contact Manager
  • Lead Management
  • CRM & Sales Dashboards
  • Contact Management
  • Product Catalog
  • Developer Api
  • Email Marketing / Sms Marketing
  • CRM Analytics
  • Task Management
  • Workflow Automation
  • Social Media Integration
  • Case Management
  • Opportunity Management
View All SugarCRM Features
  • Cloud Computing
  • Marketing Automation
  • Contact Manager
  • Lead Management
  • CRM & Sales Dashboards
  • Contact Management
  • Product Catalog
  • Developer Api
  • Email Marketing / Sms Marketing
  • CRM Analytics
  • Task Management
  • Workflow Automation
  • Social Media Integration
  • Case Management
  • Opportunity Management
View All Kommo Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of SugarCRM and Kommo for better insights.

Ratings

Compare how SugarCRM stacks up against Kommo in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.9
Feature
Feature 4.7
Ease of Use
Ease of Use 4.9
Value for Money
Value for Money 4.9
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
93%
View All SugarCRM Reviews
Overall Rating (out of 5)
Overall Rating 5
Feature
Feature 4
Ease of Use
Ease of Use 5
Value for Money
Value for Money 4
Customer Support
Customer Support 5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
95%
View All Kommo Reviews

Awards

SugarCRM and Kommo have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

SugarCRM Award
SugarCRM Award

User Reviews

Based on all the user reviews and ratings received by SugarCRM and Kommo in CRM Software category, we've provided an average user rating for each software below. SugarCRM has 7 reviews while Kommo has 2 reviews

Pros

Easy to customize

Posted by - Birju Dave

Cons

Sure, please provide the text you would like me to review.

Posted by - Birju Dave

View All SugarCRM Reviews

Pros

The software also helps in the quick closure of leads. The software is highly robust and is available at an affordable cost.

Posted by - Aavishkar

Cons

All the features of amoCRM are very helpful and effective. Can focus more on promoting it to a huge audience.

Posted by - Aavishkar

View All Kommo Reviews

Specifications

Check out the specifications of SugarCRM and Kommo. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these SugarCRM and Kommo work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details SugarCRM and Kommo and learn how they operate. Explore the company name, its location, and more!

Company Name

SugarCRM

Company Name

QSOFT LLC

Headquarter

San Francisco

FAQs

Which is the better option between SugarCRM and Kommo?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, SugarCRM has an advantage over Kommo.

Which mobile platforms do SugarCRM and Kommo support?

SugarCRM supports Android and IOS, while Kommo supports Android and IOS.

SugarCRM and Kommo cater to which types of businesses?

SugarCRM is suitable for Startups, Enterprises, SMBs & Freelancer, whereas Kommo is suitable for Startups, Enterprises & SMBs.

Do SugarCRM and Kommo offer a free trial?

Yes, SugarCRM and Kommo provide a free trial to its users.

What level of customer support can I expect from SugarCRM and Kommo?

SugarCRM provides customer support over various channels including phone, email, live support and training, and Kommo provides customer support over phone, email, live support and more.

SugarCRM

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