In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of SugarCRM versus Microsoft Dynamics CRM. To get better insight, here’s how users have rated these products. SugarCRM is rated 4.8 while Microsoft Dynamics CRM is rated 4.7.
Take a look at the below screenshots and seamlessly compare the user interface of SugarCRM and Microsoft Dynamics CRM for better insights.
SugarCRM and Microsoft Dynamics CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
Below is the comparison of the starting price and payment method of SugarCRM and Microsoft Dynamics CRM. You can purchase SugarCRM with User/Month payment plans. Whereas, Information related to the payment plans of Microsoft Dynamics CRM is unavailable. SugarCRM provides a free trial whereas, Microsoft Dynamics CRM does not provide a free trial.
Compare between SugarCRM and Microsoft Dynamics CRM based on their key features and functionalities to pick the right one for your business.
Capture Leads from Twitter/Facebooks
CRM & Sales Dashboards
CRM & Sales Reports
Email Marketing / SMS Marketing
Partner Cloud (VAR or Service Provider)
Products & Price Books
Supplier and Purchase Order Management
Sales Force Automation
Supplier and Purchase Order Management
Call Center Management
Social Media Integration
Sales pipeline management
Internal Chat Integration
Marketing Automation Integration
Based on all the user reviews and ratings received by SugarCRM and Microsoft Dynamics CRM in CRM Software category, we've provided an average user rating for each software below. SugarCRM has 6 reviews while Microsoft Dynamics CRM has 6 reviews
Sugar CRM best
Functionality and easy to use
Microsoft Dynamics CRM
Data Unification is one the best features about this product.
Product is pricey as compared to market competitor products
One of the best CRM and Marketing tool
Though it has many features that are good. I like the easy way of creating templates and landing pages and automating everything using automations
I never felt of any such feature that needs to be improved but certainly they can work on adding new features.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying CRM Software. SugarCRM is available on Windows, Linux, Macintosh desktop platforms and IOS, Android mobile platforms. Microsoft Dynamics CRM is available on Web App, Windows desktop platforms and IOS, Android mobile platforms.
Plans and Pricing
Compare pricing of SugarCRM vs Microsoft Dynamics CRM with the following detailed pricing plan info. SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE. On the other hand, Microsoft Dynamics CRM has not provided information about its pricing.
Sales automation and forecasting
Marketing lead management
Call center automation
Reporting & Dashboards
Cloud or on-premise deployment
Unlimited Studio customizations
Unlimited online support
Support for MySQL and SQL Server (On-Site)
Revenue Line Item Level Opportunity Tracking Forecasting
Product Level Quotes
100 Concurrent Customer Self-service Portal Users
SQL-Based Reporting Access
Support for Oracle and DB2 (On-Site)
12x5 (hours/days) Email and Phone Support
Assigned Technical Account Manager
Up to 5 sandbox instances (On-Demand)
Web Pop ups
Landing Page Builder
3rd Party Integrations
Broadcast A/B Testing
Landing Page A/B Testing
Dedicated Account Manager
The quality and timeliness of support are important parameters when comparing SugarCRM with Microsoft Dynamics CRM. SugarCRM offers Email, Phone, Live Support and Training to its customers, while Microsoft Dynamics CRM provides Email.
SugarCRM and Microsoft Dynamics CRM are supported in the following languages.
The target customer base of SugarCRM vs Microsoft Dynamics CRM is mentioned below. Check which software fits your business requirements perfectly.
To gain a better understanding of how these SugarCRM and Microsoft Dynamics CRM work, you can check out the videos below. Browse through the videos and make the right choice.