In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of SugarCRM versus Microsoft Dynamics CRM. To get better insight, here’s how users have rated these products. SugarCRM is rated 4.9 while Microsoft Dynamics CRM is rated 4.7.
You May Also Like
Featured products that are similar to the ones you selected below.
List of All CRM Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of SugarCRM vs Microsoft Dynamics CRM with the following detailed pricing plan info. SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE. On the other hand, Microsoft Dynamics CRM has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between SugarCRM and Microsoft Dynamics CRM based on their key features and functionalities to pick the right one for your business.
- Cloud Computing
- Customer Portal
- Capture Leads From Twitter/facebooks
- Reporting And Analytics
- Developer Api
- Email Marketing / Sms Marketing
- Customer Support
- Sales Automation
- Quote Management
- Customizable Dashboards
- Accounting
- Product Catalog
- Email Integration
- CRM & Sales Dashboards
- CRM Analytics
- Cloud Computing
- Customer Portal
- Capture Leads From Twitter/facebooks
- Reporting And Analytics
- Developer Api
- Email Marketing / Sms Marketing
- Customer Support
- Sales Automation
- Quote Management
- Customizable Dashboards
- Accounting
- Product Catalog
- Email Integration
- CRM & Sales Dashboards
- CRM Analytics
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of SugarCRM and Microsoft Dynamics CRM for better insights.
.png)
.png)
Awards
SugarCRM and Microsoft Dynamics CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by SugarCRM and Microsoft Dynamics CRM in CRM Software category, we've provided an average user rating for each software below. SugarCRM has 7 reviews while Microsoft Dynamics CRM has 6 reviews
Pros
"SugarCRM offers customizability and flexibility. Unlike many CRMs that lock you into a rigid structure, SugarCRM allows you to tailor modules, workflows, dashboards, and even the UI to fit your business processes—not the other way around."
Posted by - vignesh kumar
Pros
Easy to customize
Posted by - Birju Dave
Cons
Repetitive entries
Posted by - Harsh
Cons
Sure, please provide the text you would like me to review.
Posted by - Birju Dave
Pros
Overall customer engagement with Microsoft Dynamics CRM is instant, efficient, and less time-consuming.
Posted by - Keron
Pros
Data Unification is one of the best features of this product.
Posted by - Silky Singla
Cons
Couldn’t find any, but in order to get started, you need initial training.
Posted by - Julie
Cons
Product is pricey compared to market competitor products.
Posted by - Silky Singla
Specifications
Check out the specifications of SugarCRM and Microsoft Dynamics CRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these SugarCRM and Microsoft Dynamics CRM work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details SugarCRM and Microsoft Dynamics CRM and learn how they operate. Explore the company name, its location, and more!
SugarCRM
Microsoft Corporation
Redmond
Alternatives
FAQs
Do SugarCRM and Microsoft Dynamics CRM offer a free trial?
Yes, SugarCRM and Microsoft Dynamics CRM provide a free trial to its users.
What level of customer support can I expect from SugarCRM and Microsoft Dynamics CRM?
SugarCRM provides customer support over various channels including phone, email, live support and training, and Microsoft Dynamics CRM provides customer support over email and more.
What are the key features of SugarCRM and Microsoft Dynamics CRM?
Key features of SugarCRM include sales automation, marketing automation, customer support, reporting and analytics, customizable dashboards, lead management, while Microsoft Dynamics CRM offers features, such as sales automation, customer service management, marketing automation, field service management.
Which is the better option between SugarCRM and Microsoft Dynamics CRM?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, SugarCRM has an advantage over Microsoft Dynamics CRM.
Which mobile platforms do SugarCRM and Microsoft Dynamics CRM support?
SugarCRM and Microsoft Dynamics CRM both support Android and IOS.
SugarCRM
.png){kind=logo}
