In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of SugarCRM versus Microsoft Dynamics CRM. To get better insight, here’s how users have rated these products. SugarCRM is rated 4.8 while Microsoft Dynamics CRM is rated 4.7.
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All CRM Software Products ›››Plans and Pricing
Compare pricing of SugarCRM vs Microsoft Dynamics CRM with the following detailed pricing plan info. SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE. On the other hand, Microsoft Dynamics CRM has not provided information about its pricing.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of SugarCRM and Microsoft Dynamics CRM for better insights.
Awards
SugarCRM and Microsoft Dynamics CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
Payment Type
Below is the comparison of the starting price and payment method of SugarCRM and Microsoft Dynamics CRM. You can purchase SugarCRM with User/Month payment plans. Whereas, Information related to the payment plans of Microsoft Dynamics CRM is unavailable. SugarCRM provides a free trial whereas, Microsoft Dynamics CRM does not provide a free trial.
Free Trial
Monthly
Free Trial
Both
Free Trial
Monthly
Yearly
Features
Compare between SugarCRM and Microsoft Dynamics CRM based on their key features and functionalities to pick the right one for your business.
Accounting
Capture Leads from Twitter/Facebooks
Case Management
Cloud Computing
Contact Manager
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
Customer Support
Developer API
Customer Support
Email Integration
Lead Generation
Marketing Automation
Marketing Collateral
Project Management
Supplier and Purchase Order Management
Solution Management
Sales Tracking
Opportunity Management
Accounting
Contact Manager
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
Customer Support
Developer API
Document Management
Email Integration
Email Marketing / SMS Marketing
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Overall Ratings
Compare how SugarCRM stacks up against Microsoft Dynamics CRM in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by SugarCRM and Microsoft Dynamics CRM in CRM Software category, we've provided an average user rating for each software below. SugarCRM has 6 reviews while Microsoft Dynamics CRM has 6 reviews
Microsoft Dynamics CRM
Pros
Data Unification is one the best features about this product.
Cons
Product is pricey as compared to market competitor products
Review for Freshsales
Pros
Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has. You can keep a track of anything and everything throughout the software and also see every individual's progress to further see the proj
Cons
Sometimes, customer support takes a lot of time to solve the queries.Notifications although automated can sometimes be delayed.Support engineers can take months if not a few years to fix the issue.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying CRM Software. SugarCRM is available on Windows, Linux, MacOs desktop platforms and IOS, Android mobile platforms. Microsoft Dynamics CRM is available on Web App, Windows desktop platforms and IOS, Android mobile platforms.
Windows
MacOs
IOS
Android
Web App
Windows
IOS
Android
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing SugarCRM with Microsoft Dynamics CRM. SugarCRM offers Email, Phone, Live Support and Training to its customers, while Microsoft Dynamics CRM provides Email.
phone
live support
training
phone
live support
tickets
training
Languages Supported
SugarCRM and Microsoft Dynamics CRM are supported in the following languages.
English
English
Chinese
Dutch
English
French
German
Italian
Japanese
Korean
Polish
Portuguese
Russian
Slovenian
Spanish
Swedish
Typical Customer
The target customer base of SugarCRM vs Microsoft Dynamics CRM is mentioned below. Check which software fits your business requirements perfectly.
Startups
Enterprises
SMEs
Freelancer
Startups
SMEs
Agencies
Enterprises
Freelancer
Startups
SMEs
Agencies
Enterprises
Integrations
Find out which tools SugarCRM and Microsoft Dynamics CRM integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!
(Not Provided by Vendor)
(Not Provided by Vendor)
Teamviewer
FrontApp
Amazon Connect
Trustpilot
Playvox WFM
Dialpad
Five9
Video
To gain a better understanding of how these SugarCRM and Microsoft Dynamics CRM work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details SugarCRM and Microsoft Dynamics CRM and learn how they operate. Explore the company name, its location, and more!
SugarCRM