Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of SugarCRM vs. Microsoft Dynamics CRM all in one place to simplify your decision-making process. SugarCRM is rated 4.8 while Microsoft Dynamics CRM is rated 4.7.
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List of All CRM SoftwareSoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of SugarCRM vs Microsoft Dynamics CRM with the following detailed pricing plan info. SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE. On the other hand, Microsoft Dynamics CRM has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between SugarCRM and Microsoft Dynamics CRM based on their key features and functionalities to pick the right one for your business.
- Reporting And Analytics
- Email Integration
- Customer Portal
- CRM & Sales Dashboards
- Lead Management
- CRM & Sales Reports
- Quote Management
- Opportunity Management
- Task Management
- Email Marketing / Sms Marketing
- Mobile Access
- Social Media Integration
- Case Management
- Customer Support
- Cloud Computing
- Reporting And Analytics
- Email Integration
- Customer Portal
- CRM & Sales Dashboards
- Lead Management
- CRM & Sales Reports
- Quote Management
- Opportunity Management
- Task Management
- Email Marketing / Sms Marketing
- Mobile Access
- Social Media Integration
- Case Management
- Customer Support
- Cloud Computing
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of SugarCRM and Microsoft Dynamics CRM for better insights.
Awards
SugarCRM and Microsoft Dynamics CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.


User Reviews
Based on all the user reviews and ratings received by SugarCRM and Microsoft Dynamics CRM in CRM Software category, we've provided an average user rating for each software below. SugarCRM has 6 reviews while Microsoft Dynamics CRM has 6 reviews
Pros
Easy to customize
Posted by - Birju Dave
Pros
Functionality and ease of use.
Posted by - Harsh
Cons
Sure, please provide the text you would like me to review.
Posted by - Birju Dave
Cons
Repetitive entries
Posted by - Harsh
Pros
Microsoft Dynamics CRM is reliable for creating a long-term relationship with customers. All the information is totally secure. The software is value for money.
Posted by - Julie
Pros
Overall customer engagement with Microsoft Dynamics CRM is instant, efficient, and less time-consuming.
Posted by - Keron
Cons
Couldn’t find any, but in order to get started, you need initial training.
Posted by - Julie
Cons
Totally a flawless tool without any defects. Didn’t find any demerits of this software.
Posted by - Keron
Specifications
Check out the specifications of SugarCRM and Microsoft Dynamics CRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these SugarCRM and Microsoft Dynamics CRM work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details SugarCRM and Microsoft Dynamics CRM and learn how they operate. Explore the company name, its location, and more!
SugarCRM
Microsoft Corporation
Redmond
Alternatives
FAQs
Which mobile platforms do SugarCRM and Microsoft Dynamics CRM support?
SugarCRM and Microsoft Dynamics CRM both support Android and IOS.
What are the key features of SugarCRM and Microsoft Dynamics CRM?
Key features of SugarCRM include sales automation, marketing automation, customer support, reporting and analytics, customizable dashboards, lead management, while Microsoft Dynamics CRM offers features, such as sales automation, customer service management, marketing automation, field service management.
Which is the better option between SugarCRM and Microsoft Dynamics CRM?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Microsoft Dynamics CRM has an advantage over SugarCRM.
SugarCRM and Microsoft Dynamics CRM cater to which types of businesses?
SugarCRM is suitable for Startups, Enterprises, SMBs & Freelancer, whereas Microsoft Dynamics CRM is suitable for Startups, SMBs, Mid-Market & Enterprises.
Do SugarCRM and Microsoft Dynamics CRM offer a free trial?
Yes, SugarCRM and Microsoft Dynamics CRM provide a free trial to its users.
SugarCRM