Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of SugarCRM vs. Microsoft Dynamics CRM all in one place to simplify your decision-making process. SugarCRM is rated 4.8 while Microsoft Dynamics CRM is rated 4.7.

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List of All CRM Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

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Plans and Pricing

Compare pricing of SugarCRM vs Microsoft Dynamics CRM with the following detailed pricing plan info. SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE. On the other hand, Microsoft Dynamics CRM has not provided information about its pricing.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 40
User/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between SugarCRM and Microsoft Dynamics CRM based on their key features and functionalities to pick the right one for your business.

  • Reporting And Analytics
  • Email Integration
  • Customer Portal
  • CRM & Sales Dashboards
  • Lead Management
  • CRM & Sales Reports
  • Quote Management
  • Opportunity Management
  • Task Management
  • Email Marketing / Sms Marketing
  • Mobile Access
  • Social Media Integration
  • Case Management
  • Customer Support
  • Cloud Computing
View All SugarCRM Features
  • Reporting And Analytics
  • Email Integration
  • Customer Portal
  • CRM & Sales Dashboards
  • Lead Management
  • CRM & Sales Reports
  • Quote Management
  • Opportunity Management
  • Task Management
  • Email Marketing / Sms Marketing
  • Mobile Access
  • Social Media Integration
  • Case Management
  • Customer Support
  • Cloud Computing
View All Microsoft Dynamics CRM Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of SugarCRM and Microsoft Dynamics CRM for better insights.

Ratings

Compare how SugarCRM stacks up against Microsoft Dynamics CRM in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.8
Feature
Feature 4.7
Ease of Use
Ease of Use 4.8
Value for Money
Value for Money 4.8
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All SugarCRM Reviews
Overall Rating (out of 5)
Overall Rating 4.7
Feature
Feature 4.8
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.8
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
93%
View All Microsoft Dynamics CRM Reviews

Awards

SugarCRM and Microsoft Dynamics CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

SugarCRM Award
SugarCRM Award

User Reviews

Based on all the user reviews and ratings received by SugarCRM and Microsoft Dynamics CRM in CRM Software category, we've provided an average user rating for each software below. SugarCRM has 6 reviews while Microsoft Dynamics CRM has 6 reviews

Pros

Easy to customize

Posted by - Birju Dave

Pros

Functionality and ease of use.

Posted by - Harsh

Cons

Sure, please provide the text you would like me to review.

Posted by - Birju Dave

Cons

Repetitive entries

Posted by - Harsh

View All SugarCRM Reviews

Pros

Microsoft Dynamics CRM is reliable for creating a long-term relationship with customers. All the information is totally secure. The software is value for money.

Posted by - Julie

Pros

Overall customer engagement with Microsoft Dynamics CRM is instant, efficient, and less time-consuming.

Posted by - Keron

Cons

Couldn’t find any, but in order to get started, you need initial training.

Posted by - Julie

Cons

Totally a flawless tool without any defects. Didn’t find any demerits of this software.

Posted by - Keron

View All Microsoft Dynamics CRM Reviews

Specifications

Check out the specifications of SugarCRM and Microsoft Dynamics CRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these SugarCRM and Microsoft Dynamics CRM work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details SugarCRM and Microsoft Dynamics CRM and learn how they operate. Explore the company name, its location, and more!

Company Name

SugarCRM

Company Name

Microsoft Corporation

Headquarter

Redmond

FAQs

Which mobile platforms do SugarCRM and Microsoft Dynamics CRM support?

SugarCRM and Microsoft Dynamics CRM both support Android and IOS.

What are the key features of SugarCRM and Microsoft Dynamics CRM?

Key features of SugarCRM include sales automation, marketing automation, customer support, reporting and analytics, customizable dashboards, lead management, while Microsoft Dynamics CRM offers features, such as sales automation, customer service management, marketing automation, field service management.

Which is the better option between SugarCRM and Microsoft Dynamics CRM?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Microsoft Dynamics CRM has an advantage over SugarCRM.

SugarCRM and Microsoft Dynamics CRM cater to which types of businesses?

SugarCRM is suitable for Startups, Enterprises, SMBs & Freelancer, whereas Microsoft Dynamics CRM is suitable for Startups, SMBs, Mid-Market & Enterprises.

Do SugarCRM and Microsoft Dynamics CRM offer a free trial?

Yes, SugarCRM and Microsoft Dynamics CRM provide a free trial to its users.

SugarCRM

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