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Finding the right CRM solution that fits your unique needs is a difficult task. Implementing a software like SugarCRM or Outwork AI requires a great deal of contemplation along with a comparison of crucial factors. You must be wondering - SugarCRM vs Outwork AI, which one is better? We've used customer support, videos, languages supported, screenshots, user ratings, features, plans and pricing, integration and other such parameters in this comparison report. Furthermore, to expand your software research beyond these two solutions, SugarCRM vs Outwork AI, we've added one more software - Hubspot CRM to help you make an educated decision.

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Screenshot

Below section includes screenshots of SugarCRM and Outwork AI to help you compare the user interface.

Awards

SugarCRM and Outwork AI have been awarded the following awards by SoftwareSuggest. These awards have been given on the basis of the overall performance of these software in CRM Software category.

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Payment Methods

Below is the comparison of the starting price and payment method of SugarCRM and Outwork AI. You can purchase SugarCRM with User/Month payment plan. Information related to the payment plans of Outwork AI is unavailable. SugarCRM provides a free trial whereas, Outwork AI does not provide a free trial.

Starting Price

USD 40

User/Month

View Detailed Pricing ››

check_box Monthly

check_box Free Trial

Starting Price

USD 416.67

15 Users

View Detailed Pricing ››

check_box Monthly

check_box Yearly

check_box Monthly

Feature

check_box Accounting

check_box Capture Leads from Twitter/Facebooks

check_box Case Management

check_box Cloud Computing

check_box Contact Manager

check_box CRM & Sales Dashboards

check_box CRM & Sales Reports

check_box CRM Analytics

check_box Customer Support

check_box Developer API

check_box Email Marketing / SMS Marketing

check_box Email Templates

check_box Inventory Management

check_box Invoice

check_box Lead Generation

check_box Marketing Analytics

check_box Marketing Automation

check_box Marketing Collateral

check_box On-Demand (SaaS)

check_box Partner Cloud (VAR or Service Provider)

check_box Products & Price Books

check_box Supplier and Purchase Order Management

check_box Sales Quotes

check_box Social CRM

check_box Solution Management

check_box Territory Management

check_box Sales Tracking

check_box Opportunity Management

check_box Mobile App

check_box Lead Management

check_box Sales Force Automation

(Not Provided by Vendor)

check_box Contact Manager

check_box CRM & Sales Dashboards

check_box CRM Analytics

check_box Customer Support

check_box Document Management

check_box Email Marketing / SMS Marketing

check_box Marketing Analytics

check_box Marketing Automation

check_box Performance Management

check_box Project Management

check_box Supplier and Purchase Order Management

check_box Social CRM

check_box Solution Management

check_box Sales Tracking

check_box Lead Management

check_box Workflow Management

check_box Dashboard

check_box Lead Scoring

check_box Pipeline Management

check_box Campaign Management

check_box Web Forms

check_box Import & Export Data

check_box Proposal Management

check_box Interaction Tracking

check_box List Management

check_box Customization

check_box Sales Pipeline Tracking

User Ratings

Based on all the user reviews and ratings received by SugarCRM and Outwork AI in CRM software category, we’ve provided an average user rating for each software below. SugarCRM has 6 reviews while Outwork AI has 8 reviews.

person

Harsh

Sugar CRM best

Pros

Functionality and easy to use

Cons

Repetitive entries

person

Abhishek Khanna

Outstanding Sales Experience

Pros

For our logistics business, marketing & Sales team is very important and to analyse their daily working and necessary decision is most important. Outwork AI does this job with satisfaction. I am aware about the daily tasks of my sales team and update with their sales funnel to set the priority. Chat option connect them remotely for solving any queries on time. My business is on the right way with the help of outwork. Charts & Reports give insight of the working. Great software for handling team in multiple city business.

Cons

Internet connectivity and login account is required. Sync may be delayed due to poor network.

person

Benjamin Rick

Excellent CRM Program

Pros

Hubspot CRM has an incredible platform where the demands of customers are heard, and quickly resolved. Again, Hubspot CRM is a free product, and therefore, no software demands.

Cons

Hubspot CRM is a program which is error free, and we value every assistance that we get from the program.

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM software. SugarCRM is available on Windows, Linux, Macintosh desktop platforms and IOS, Android mobile platforms. Outwork AI is available on Web App, Windows, Macintosh, desktop platforms and IOS, Android mobile platforms.

check_box Windows

check_box Linux

check_box Macintosh

check_box Web App

check_box Windows

check_box Macintosh

check_box Web App

check_box IOS

check_box Android

check_box IOS

check_box Android

check_box IOS

check_box Android

Plans and Pricing

Compare pricing of SugarCRM vs Outwork AI with the following detailed pricing plan info. SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE. On the other hand, Outwork AI comes in 1 packages: Quarterly.

PROFESSIONAL

USD 40

User/Month

  • Sales automation and forecasting
  • Marketing lead management
  • Support automation
  • Call center automation
  • Reporting & Dashboards
  • SugarCRM Mobile
  • Cloud or on-premise deployment
  • 15GB storage
  • Unlimited Studio customizations
  • Unlimited online support
  • Support for MySQL and SQL Server (On-Site)

ENTERPRISE

USD 65

User/Month

  • Revenue Line Item Level Opportunity Tracking Forecasting
  • Product Level Quotes
  • Advanced Workflow
  • Role-based Views
  • 100 Concurrent Customer Self-service Portal Users
  • SQL-Based Reporting Access
  • Support for Oracle and DB2 (On-Site)
  • 12x5 (hours/days) Email and Phone Support
  • 60GB storage

ULTIMATE

USD 150

User/Month

  • 24x7 support
  • Assigned Technical Account Manager
  • 250GB storage
  • Up to 5 sandbox instances (On-Demand)

Quarterly

USD 416.67

15 Users

  • Daily Activity Capture & Reporting
  • Opportunity/ Lead Funnel / Order Form
  • Organizations & Contact Management
  • Planner & Tasks with Smart Notifications
  • Automated Excel Reporting
  • GPS & Time Stamp
  • Attendance
  • Expenses
  • Resource Library
  • Message Center
  • Chat
  • Data Configuration
  • User Management
  • Product Portfolio
  • Team Hierarchy
  • Detailed Web Insights & Reports
  • AI Sales Assistant Bot

Free

USD 0

Per Month

  • Lead analytics dashboard
  • Lead flows
  • Collected forms
  • Contact activity
  • Contact management
  • Contact & company insights

Starter

USD 50

Per Month

  • All feature in Free
  • HubSpot branding removed
  • Custom form fields
  • Phone & email support

Basic

USD 200

Per Month

  • All feature in Starter
  • Blog & content creation tools
  • SEO & content strategy
  • Mobile optimization
  • Social media
  • Email marketing
  • Calls-to-action
  • Landing pages
  • Analytics dashboards
  • Subdomain availability

Professional

USD 800

Per Month

  • All feature in Basic
  • Marketing automation
  • Goal-based nurturing
  • Custom workflows
  • Salesforce integration
  • Smart content
  • Attribution reporting
  • User roles
  • A/B testing

Enterprise

USD 2400

Per Month

  • All feature in Professional
  • Custom revenue reporting
  • Custom event reporting
  • Custom event triggers
  • Predictive lead scoring
  • Contacts reporting
  • Company reporting
  • Event-based segmentation

Customer Support

The quality and timeliness of support are an important parameter while comparing SugarCRM with Outwork AI. SugarCRM offers phone, email, live support, training as support to its customers while Outwork AI provides email.

check_box Phone

check_box Email

check_box Live support

check_box Training

check_box Email

check_box Email

Languages Supported

SugarCRM and Outwork AI are supported in the following languages.

check_box English

check_box English

check_box English

check_box French

check_box German

check_box Japanese

check_box Portuguese

check_box Spanish

Typical Customer

The target customer base of SugarCRM vs Outwork AI is mentioned below. Check which software fits your business requirements perfectly.

check_box Startups

check_box Enterprises

check_box SMEs

check_box Freelancer

check_box Startups

check_box SMEs

check_box Enterprises

check_box Startups

check_box SMEs

check_box Agencies

Video

In the next section, we have included videos to help you get a better idea of each software. Go through these short videos to understand SugarCRM and Outwork AI a bit better.

(Not Provided by Vendor)

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