Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of SugarCRM vs. Pipedrive all in one place to simplify your decision-making process. SugarCRM is rated 4.8 while Pipedrive is rated 4.5.

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Plans and Pricing

Compare pricing of SugarCRM vs Pipedrive with the following detailed pricing plan info. SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE. On the other hand, Pipedrive comes in 5 packages: Essential, Advanced, Professional (Most Popular), Power, Enterprise.

PROFESSIONAL
$ 40

User/Month

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ENTERPRISE
$ 65

User/Month

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ULTIMATE
$ 150

User/Month

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Essential
$ 12

User/Month

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Advanced
$ 25

User/Month

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Professional (Most Popular)
$ 50

Users/Month

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Power
$ 60

User/Month

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Enterprise
$ 75

User/Month

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Basic
$ 0

Per Month

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Plus
$ 20

Seat/Month

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Professional
$ 30

Seat/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of SugarCRM and Pipedrive for better insights.

Awards

SugarCRM and Pipedrive have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

SugarCRM Award
SugarCRM Award
SugarCRM Award
Payment Type

Below is the comparison of the starting price and payment method of SugarCRM and Pipedrive. You can purchase SugarCRM with User/Month payment plans. Whereas, Pipedrive provides User/Month payment plans. SugarCRM provides a free trial whereas, Pipedrive does not provide a free trial.

Free Trial

Monthly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between SugarCRM and Pipedrive based on their key features and functionalities to pick the right one for your business.

Accounting

Capture Leads from Twitter/Facebooks

Case Management

Cloud Computing

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Customer Support

Developer API

Email Marketing / SMS Marketing

Email Templates

Inventory Management

Invoice

Lead Generation

Marketing Analytics

Marketing Automation

Marketing Collateral

On-Demand (SaaS)

Partner Cloud (VAR or Service Provider)

Products & Price Books

Supplier and Purchase Order Management

Sales Quotes

Social CRM

Solution Management

Territory Management

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Sales Force Automation

Read More

Accounting

CRM

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

CRM integration

Email Integration

Email Templates

Appointment Management

Sales Forecasting

Sales Tracking

API Integration

Alerts & Notifications

Application Integration

Online Activation

Archiving & Retention

Accounting Integration

Billing & Invoicing

Ad hoc Analysis

Ad Hoc Reports

Budgeting & Forecasting

Activity Tracking

Lead Capture

Lead Scoring

Pipeline Management

Affiliate Management

Lead Segmentation

Analytics

Approval Process Control

Calendar Management

Access Monitoring

360° Customer View

Auto-Responders

Bill Database

Bill Importing

Appointment Scheduling

Approval Workflow

Approval workflows

Access control

Email Marketing

Calendar integration

Appointment Reminders

Call & SMS Tracking

Account Alerts

Access Controls/Permissions

Calendar/Reminder System

Account Management

Account Based Marketing

AI / Machine Learning

Archiving

Automatic Formatting

Alerts / Escalation

Automated Quoting

Calendar Sync

Business Card/Badge Scanning

Analytics and reporting

Billing and invoicing

Account profiling

Calendar and Task Management

Auto-fill Form Data

CRM Syncing

Activity and Task Management

API Integration and Customization

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Document Management

Email Marketing / SMS Marketing

Performance Management

Contact Management

Data Security

Workflow Management

Payment Processing

Dashboard

Analytics

Coupons

Mass Texting

Scheduling

Shortcodes

Approval Process Control

Data Management

Workflow Automation

Team Management

Landing Pages

Sentiment Analysis

Sales Dashboards & Reports

Social media management

Sales pipeline management

Online Payment Processing

Reporting/Analytics

Access Controls/Permissions

Quotes/Estimates

Engagement Monitoring

Scheduling & Appointments

Centralized Inbox

TeamChat

Phone & Video Calls

Estimates & Invoices

Online Reviews

Advertising Campaigns

Enhanced Local Listings

AI Recommendations

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Still Confused to find the best software?
Overall Ratings

Compare how SugarCRM stacks up against Pipedrive in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Feature Feature 4.2

Feature

Out of 5

Ease of use Ease of use 4.4

Ease of use

Out of 5

Value for money Value for money 4.3

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by SugarCRM and Pipedrive in CRM Software category, we've provided an average user rating for each software below. SugarCRM has 6 reviews while Pipedrive has 21 reviews

Harsh

Sugar CRM best

Pros

Functionality and easy to use

Cons

Repetitive entries

Read all 6 reviews
Harshit

Best CRM for B2B Industry

Pros

The most impressive is the pipeline where we have the complete visibility of the deals with which are nurturing.

Cons

Nothing much but it doesn't have the utm tracking on the leads and also there is not open api to push leads into the other CRMs.

Read all 21 reviews
Liz Y

It has been a very helpful tool for our business

Pros

CRM system functionality, easy of use.

Cons

Customer service is not as good as the software.

Read all 1 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. SugarCRM is available on Windows, Linux, MacOs desktop platforms and IOS, Android mobile platforms. Pipedrive is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms.

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing SugarCRM with Pipedrive. SugarCRM offers Email, Phone, Live Support and Training to its customers, while Pipedrive provides Email, Live Support, Training and Tickets.

phone

email

live support

training

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

SugarCRM and Pipedrive are supported in the following languages.

English

Chinese

Czech

Dutch

English

Esperanto

Estonian

Finnish

French

German

Indonesian

Italian

Japanese

Korean

Latvian/Lettish

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Ukrainian

English

French

German

Polish

Russian

Spanish

Typical Customer

The target customer base of SugarCRM vs Pipedrive is mentioned below. Check which software fits your business requirements perfectly.

Startups

Enterprises

SMBs

Freelancer

Freelancer

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Integrations

Find out which tools SugarCRM and Pipedrive integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!

(Not Provided by Vendor)

Google Workspace

Microsoft Office 365

Slack

Mailchimp

Zoom

Zendesk

Zapier

Trello

HubSpot

QuickBooks

Xero

Dropbox

Evernote

LinkedIn Sales Navigator

Calendly

(Not Provided by Vendor)

Video

To gain a better understanding of how these SugarCRM and Pipedrive work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details SugarCRM and Pipedrive and learn how they operate. Explore the company name, its location, and more!

Company Name :

SugarCRM

Website :

Visit Website

Company Name :

Pipedrive

Headquarter :

New York

Website :

Visit Website

Company Name :

Thryv, Inc

Headquarter :

Bristol

Website :

Visit Website

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