Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of SugarCRM vs. Pipedrive all in one place to simplify your decision-making process. SugarCRM is rated 4.9 while Pipedrive is rated 4.5.
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List of All CRM SoftwareSoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of SugarCRM vs Pipedrive with the following detailed pricing plan info. SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE. On the other hand, Pipedrive comes in 5 packages: Essential, Advanced, Professional (Most Popular), Power, Enterprise.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between SugarCRM and Pipedrive based on their key features and functionalities to pick the right one for your business.
- CRM Analytics
- Email Integration
- Developer Api
- Contact Management
- Case Management
- Capture Leads From Twitter/facebooks
- Task Management
- Collaboration Tools
- Customer Support
- Workflow Automation
- Email Marketing / Sms Marketing
- Accounting
- Mobile Access
- Customer Portal
- Reporting And Analytics
- CRM Analytics
- Email Integration
- Developer Api
- Contact Management
- Case Management
- Capture Leads From Twitter/facebooks
- Task Management
- Collaboration Tools
- Customer Support
- Workflow Automation
- Email Marketing / Sms Marketing
- Accounting
- Mobile Access
- Customer Portal
- Reporting And Analytics
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of SugarCRM and Pipedrive for better insights.
Awards
SugarCRM and Pipedrive have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.


User Reviews
Based on all the user reviews and ratings received by SugarCRM and Pipedrive in CRM Software category, we've provided an average user rating for each software below. SugarCRM has 7 reviews while Pipedrive has 21 reviews
Pros
Functionality and ease of use.
Posted by - Harsh
Pros
"SugarCRM offers customizability and flexibility. Unlike many CRMs that lock you into a rigid structure, SugarCRM allows you to tailor modules, workflows, dashboards, and even the UI to fit your business processes—not the other way around."
Posted by - vignesh kumar
Cons
Sure, please provide the text you would like me to review.
Posted by - Birju Dave
Cons
Repetitive entries
Posted by - Harsh
Pros
What impressed me the most was its task automation system. Pipedrive Software will save you time by automating repetitive tasks, like sending follow-up emails or setting reminders for important calls.
Posted by - Emilio Alvarez
Pros
The versatility. It is very flexible in setting up different funnels and helps you tremendously in managing leads.
Posted by - Andres Pla
Cons
There is nothing that I do not like about Pipedrive.
Posted by - Steve
Cons
Customer support is fine but not excellent. They always respond, but they are not very quick.
Posted by - Andres Pla
Specifications
Check out the specifications of SugarCRM and Pipedrive. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of SugarCRM and Pipedrive. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these SugarCRM and Pipedrive work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details SugarCRM and Pipedrive and learn how they operate. Explore the company name, its location, and more!
SugarCRM
Alternatives
FAQs
For what other purposes can SugarCRM and Pipedrive be used?
Apart from being a CRM software, SugarCRM can be used as a campaign management software, quotation management software, any industry software and online crm software, while Pipedrive can be utilized as a accounting software, crm software and sfa sales force automation software.
What level of customer support can I expect from SugarCRM and Pipedrive?
SugarCRM provides customer support over various channels including phone, email, live support and training, and Pipedrive provides customer support over email, live support, tickets and more.
Do SugarCRM and Pipedrive offer a free trial?
Yes, SugarCRM and Pipedrive provide a free trial to its users.
Which mobile platforms do SugarCRM and Pipedrive support?
SugarCRM and Pipedrive both support Android and IOS.
SugarCRM and Pipedrive cater to which types of businesses?
SugarCRM is suitable for Startups, Enterprises, SMBs & Freelancer, whereas Pipedrive is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.
Pipedrive
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