Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of SugarCRM vs. Pipedrive all in one place to simplify your decision-making process. SugarCRM is rated 4.9 while Pipedrive is rated 4.5.

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List of All CRM Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of SugarCRM vs Pipedrive with the following detailed pricing plan info. SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE. On the other hand, Pipedrive comes in 5 packages: Essential, Advanced, Professional (Most Popular), Power, Enterprise.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 40
User/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 12
User/Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between SugarCRM and Pipedrive based on their key features and functionalities to pick the right one for your business.

  • CRM Analytics
  • Email Integration
  • Developer Api
  • Contact Management
  • Case Management
  • Capture Leads From Twitter/facebooks
  • Task Management
  • Collaboration Tools
  • Customer Support
  • Workflow Automation
  • Email Marketing / Sms Marketing
  • Accounting
  • Mobile Access
  • Customer Portal
  • Reporting And Analytics
View All SugarCRM Features
  • CRM Analytics
  • Email Integration
  • Developer Api
  • Contact Management
  • Case Management
  • Capture Leads From Twitter/facebooks
  • Task Management
  • Collaboration Tools
  • Customer Support
  • Workflow Automation
  • Email Marketing / Sms Marketing
  • Accounting
  • Mobile Access
  • Customer Portal
  • Reporting And Analytics
View All Pipedrive Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of SugarCRM and Pipedrive for better insights.

Ratings

Compare how SugarCRM stacks up against Pipedrive in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.9
Feature
Feature 4.7
Ease of Use
Ease of Use 4.9
Value for Money
Value for Money 4.9
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
93%
View All SugarCRM Reviews
Overall Rating (out of 5)
Overall Rating 4.5
Feature
Feature 4.2
Ease of Use
Ease of Use 4.4
Value for Money
Value for Money 4.3
Customer Support
Customer Support 4.4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All Pipedrive Reviews

Awards

SugarCRM and Pipedrive have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

SugarCRM Award
SugarCRM Award

User Reviews

Based on all the user reviews and ratings received by SugarCRM and Pipedrive in CRM Software category, we've provided an average user rating for each software below. SugarCRM has 7 reviews while Pipedrive has 21 reviews

Pros

Functionality and ease of use.

Posted by - Harsh

Pros

"SugarCRM offers customizability and flexibility. Unlike many CRMs that lock you into a rigid structure, SugarCRM allows you to tailor modules, workflows, dashboards, and even the UI to fit your business processes—not the other way around."

Posted by - vignesh kumar

Cons

Sure, please provide the text you would like me to review.

Posted by - Birju Dave

Cons

Repetitive entries

Posted by - Harsh

View All SugarCRM Reviews

Pros

What impressed me the most was its task automation system. Pipedrive Software will save you time by automating repetitive tasks, like sending follow-up emails or setting reminders for important calls.

Posted by - Emilio Alvarez

Pros

The versatility. It is very flexible in setting up different funnels and helps you tremendously in managing leads.

Posted by - Andres Pla

Cons

There is nothing that I do not like about Pipedrive.

Posted by - Steve

Cons

Customer support is fine but not excellent. They always respond, but they are not very quick.

Posted by - Andres Pla

View All Pipedrive Reviews

Specifications

Check out the specifications of SugarCRM and Pipedrive. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of SugarCRM and Pipedrive. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these SugarCRM and Pipedrive work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details SugarCRM and Pipedrive and learn how they operate. Explore the company name, its location, and more!

Company Name

SugarCRM

Company Name

Pipedrive

Headquarter

New York

Website
Visit Website

FAQs

For what other purposes can SugarCRM and Pipedrive be used?

Apart from being a CRM software, SugarCRM can be used as a campaign management software, quotation management software, any industry software and online crm software, while Pipedrive can be utilized as a accounting software, crm software and sfa sales force automation software.

What level of customer support can I expect from SugarCRM and Pipedrive?

SugarCRM provides customer support over various channels including phone, email, live support and training, and Pipedrive provides customer support over email, live support, tickets and more.

Do SugarCRM and Pipedrive offer a free trial?

Yes, SugarCRM and Pipedrive provide a free trial to its users.

Which mobile platforms do SugarCRM and Pipedrive support?

SugarCRM and Pipedrive both support Android and IOS.

SugarCRM and Pipedrive cater to which types of businesses?

SugarCRM is suitable for Startups, Enterprises, SMBs & Freelancer, whereas Pipedrive is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.

Pipedrive

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