Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of SugarCRM vs. Pipedrive all in one place to simplify your decision-making process. SugarCRM is rated 4.8 while Pipedrive is rated 4.5.

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List of All CRM Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of SugarCRM vs Pipedrive with the following detailed pricing plan info. SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE. On the other hand, Pipedrive comes in 5 packages: Essential, Advanced, Professional (Most Popular), Power, Enterprise.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 40
User/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 12
User/Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between SugarCRM and Pipedrive based on their key features and functionalities to pick the right one for your business.

  • Accounting
  • Capture Leads from Twitter/Facebooks
  • Case Management
  • Cloud Computing
  • Contact Manager
  • CRM & Sales Dashboards
  • CRM & Sales Reports
  • CRM Analytics
  • Customer Support
  • Developer API
  • Email Marketing / SMS Marketing
  • Email Templates
  • Inventory Management
  • Invoice
  • Lead Generation
View All SugarCRM Features
  • Accounting
  • Capture Leads from Twitter/Facebooks
  • Case Management
  • Cloud Computing
  • Contact Manager
  • CRM & Sales Dashboards
  • CRM & Sales Reports
  • CRM Analytics
  • Customer Support
  • Developer API
  • Email Marketing / SMS Marketing
  • Email Templates
  • Inventory Management
  • Invoice
  • Lead Generation
View All Pipedrive Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of SugarCRM and Pipedrive for better insights.

Ratings

Compare how SugarCRM stacks up against Pipedrive in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating Overall Rating 4.8
Feature
Feature Feature 4.7
Ease of Use
Ease of Use Ease of Use 4.8
Value for Money
Value for Money Value for Money 4.8
Customer Support
Customer Support Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All SugarCRM Reviews
Overall Rating (out of 5)
Overall Rating Overall Rating 4.5
Feature
Feature Feature 4.2
Ease of Use
Ease of Use Ease of Use 4.4
Value for Money
Value for Money Value for Money 4.3
Customer Support
Customer Support Customer Support 4.4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All Pipedrive Reviews

Awards

SugarCRM and Pipedrive have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

SugarCRM Award
SugarCRM Award

User Reviews

Based on all the user reviews and ratings received by SugarCRM and Pipedrive in CRM Software category, we've provided an average user rating for each software below. SugarCRM has 6 reviews while Pipedrive has 21 reviews

Pros

Functionality and easy to use

Posted by - Harsh

Pros

Easy to customize

Posted by - Birju Dave

Cons

Repetitive entries

Posted by - Harsh

Cons

Add-ons

Posted by - Birju Dave

View All SugarCRM Reviews

Pros

1. Easy to setup your account. 2. Easy setup of the stages/pipelines. 3. Very simple to merge leads. 4. Integrations can help in pointing out duplicates. 5. Supports Zapier to quickly link to other applications. 5. Support is very quick on chat.

Posted by - Ankur Rai

Pros

Pipedrive is a user-friendly tool with a simple and intuitive interface that makes it easy to use even for beginners.The visual sales pipeline feature of Pipedrive provides a clear overview of sales leads, making it easy to track and manage deals.

Posted by - Rachit Sharma

Cons

1. Takes sometime to load >> Slower than other applications. 2. Lags some features like timers on deals to track time being spent on each lead. 3. Customisable reports are not available.

Posted by - Ankur Rai

Cons

One potential drawback of Pipedrive is that it may not be the best fit for larger businesses or enterprise-level sales teams, as it may lack some of the advanced features and customization options they require.

Posted by - Rachit Sharma

View All Pipedrive Reviews

Specifications

Check out the specifications of SugarCRM and Pipedrive. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Agencies
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • MacOS
  • IOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Agencies
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • MacOS
  • IOS
  • Android

Integration

Check out the specifications of SugarCRM and Pipedrive. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these SugarCRM and Pipedrive work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details SugarCRM and Pipedrive and learn how they operate. Explore the company name, its location, and more!

Company Name

SugarCRM

Company Name

Pipedrive

Headquarter

New York

Website
Visit Website

FAQs

Apart from being a CRM software, SugarCRM can be used as a campaign management software, quotation management software, any industry software and online crm software, while Pipedrive can be utilized as a crm software, sfa sales force automation software and lead management system.

SugarCRM and Pipedrive both support Android and IOS.

Key features of SugarCRM include Accounting , Capture Leads from Twitter/Facebooks, Case Management, Cloud Computing, Contact Manager, CRM & Sales Dashboards, while Pipedrive offers features, such as Accounting , CRM, CRM & Sales Dashboards, CRM & Sales Reports.

SugarCRM provides customer support over various channels including phone, email, live support and training, and Pipedrive provides customer support over email, live support, tickets and more.

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Pipedrive has an advantage over SugarCRM.

Pipedrive

Visit Website
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