In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of SugarCRM versus SAP CRM. To get better insight, here’s how users have rated these products. SugarCRM is rated 4.9 while SAP CRM is rated 5.0.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of SugarCRM vs SAP CRM with the following detailed pricing plan info. SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE. On the other hand, SAP CRM has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between SugarCRM and SAP CRM based on their key features and functionalities to pick the right one for your business.
- Opportunity Management
- Product Catalog
- Capture Leads From Twitter/facebooks
- Marketing Automation
- Email Marketing / Sms Marketing
- Cloud Computing
- Developer Api
- Reporting And Analytics
- CRM & Sales Dashboards
- Contact Management
- Campaign Management
- Social Media Integration
- Data Import/export
- Sales Automation
- Customizable Dashboards
- Opportunity Management
- Product Catalog
- Capture Leads From Twitter/facebooks
- Marketing Automation
- Email Marketing / Sms Marketing
- Cloud Computing
- Developer Api
- Reporting And Analytics
- CRM & Sales Dashboards
- Contact Management
- Campaign Management
- Social Media Integration
- Data Import/export
- Sales Automation
- Customizable Dashboards
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of SugarCRM and SAP CRM for better insights.
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Awards
SugarCRM and SAP CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by SugarCRM and SAP CRM in CRM Software category, we've provided an average user rating for each software below. SugarCRM has 7 reviews while SAP CRM has 1 review
Pros
"SugarCRM offers customizability and flexibility. Unlike many CRMs that lock you into a rigid structure, SugarCRM allows you to tailor modules, workflows, dashboards, and even the UI to fit your business processes—not the other way around."
Posted by - vignesh kumar
Cons
Honestly, zero dislikes about Sugar CRM. If the mobile app experience were improved, that would be great.
Posted by - vignesh kumar
Pros
It comes with built-in middleware to integrate with SAP ECC or CCS solutions, and it is fully featured as well.
Posted by - Ricardo Luiz
Cons
Its web user interface is not as modern as the other solutions, plus it is not that easy to set up and use.
Posted by - Ricardo Luiz
Specifications
Check out the specifications of SugarCRM and SAP CRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these SugarCRM and SAP CRM work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details SugarCRM and SAP CRM and learn how they operate. Explore the company name, its location, and more!
SugarCRM
Sap
Walldorf
Alternatives
FAQs
For what other purposes can SugarCRM and SAP CRM be used?
Apart from being a CRM software, SugarCRM can be used as a campaign management software, quotation management software, any industry software and online crm software, while SAP CRM can be utilized as a customer engagement software and reporting tools.
Do SugarCRM and SAP CRM offer a free trial?
Yes, SugarCRM and SAP CRM provide a free trial to its users.
SugarCRM and SAP CRM cater to which types of businesses?
SugarCRM is suitable for Startups, Enterprises, SMBs & Freelancer, whereas SAP CRM is suitable for Startups, SMBs & Enterprises.
Which is the better option between SugarCRM and SAP CRM?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, SugarCRM has an advantage over SAP CRM.
What are the key features of SugarCRM and SAP CRM?
Key features of SugarCRM include sales automation, marketing automation, customer support, reporting and analytics, customizable dashboards, lead management, while SAP CRM offers features, such as account and contact management, activity management, opportunity management, lead management.
SugarCRM
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