Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of SugarCRM vs. SAP CRM all in one place to simplify your decision-making process. SugarCRM is rated 4.8 while SAP CRM is rated 5.0.

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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

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Plans and Pricing

Compare pricing of SugarCRM vs SAP CRM with the following detailed pricing plan info. SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE. On the other hand, SAP CRM has not provided information about its pricing.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 40
User/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between SugarCRM and SAP CRM based on their key features and functionalities to pick the right one for your business.

  • Campaign Management
  • Cloud Computing
  • Product Catalog
  • Opportunity Management
  • Data Import/export
  • Reporting And Analytics
  • Collaboration Tools
  • Capture Leads From Twitter/facebooks
  • CRM & Sales Dashboards
  • Contact Management
  • Workflow Automation
  • Quote Management
  • CRM & Sales Reports
  • Marketing Automation
  • Customer Portal
View All SugarCRM Features
  • Campaign Management
  • Cloud Computing
  • Product Catalog
  • Opportunity Management
  • Data Import/export
  • Reporting And Analytics
  • Collaboration Tools
  • Capture Leads From Twitter/facebooks
  • CRM & Sales Dashboards
  • Contact Management
  • Workflow Automation
  • Quote Management
  • CRM & Sales Reports
  • Marketing Automation
  • Customer Portal
View All SAP CRM Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of SugarCRM and SAP CRM for better insights.

Ratings

Compare how SugarCRM stacks up against SAP CRM in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.8
Feature
Feature 4.7
Ease of Use
Ease of Use 4.8
Value for Money
Value for Money 4.8
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All SugarCRM Reviews
Overall Rating (out of 5)
Overall Rating 5
Feature
Feature 5
Ease of Use
Ease of Use 3
Value for Money
Value for Money 5
Customer Support
Customer Support 5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
80%
View All SAP CRM Reviews

Awards

SugarCRM and SAP CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

SugarCRM Award
SugarCRM Award

User Reviews

Based on all the user reviews and ratings received by SugarCRM and SAP CRM in CRM Software category, we've provided an average user rating for each software below. SugarCRM has 6 reviews while SAP CRM has 1 review

Pros

Easy to customize

Posted by - Birju Dave

Cons

Sure, please provide the text you would like me to review.

Posted by - Birju Dave

View All SugarCRM Reviews

Pros

It comes with built-in middleware to integrate with SAP ECC or CCS solutions, and it is fully featured as well.

Posted by - Ricardo Luiz

Cons

Its web user interface is not as modern as the other solutions, plus it is not that easy to set up and use.

Posted by - Ricardo Luiz

View All SAP CRM Reviews

Specifications

Check out the specifications of SugarCRM and SAP CRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these SugarCRM and SAP CRM work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details SugarCRM and SAP CRM and learn how they operate. Explore the company name, its location, and more!

Company Name

SugarCRM

Company Name

Sap

Headquarter

Walldorf

FAQs

For what other purposes can SugarCRM and SAP CRM be used?

Apart from being a CRM software, SugarCRM can be used as a campaign management software, quotation management software, any industry software and online crm software, while SAP CRM can be utilized as a customer engagement software and reporting tools.

What are the key features of SugarCRM and SAP CRM?

Key features of SugarCRM include sales automation, marketing automation, customer support, reporting and analytics, customizable dashboards, lead management, while SAP CRM offers features, such as account and contact management, activity management, opportunity management, lead management.

What level of customer support can I expect from SugarCRM and SAP CRM?

SugarCRM provides customer support over various channels including phone, email, live support and training, and SAP CRM provides customer support over email and more.

Which mobile platforms do SugarCRM and SAP CRM support?

SugarCRM and SAP CRM both support Android and IOS.

Do SugarCRM and SAP CRM offer a free trial?

Yes, SugarCRM and SAP CRM provide a free trial to its users.

SugarCRM

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