Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of SugarCRM vs. SAP CRM all in one place to simplify your decision-making process. SugarCRM is rated 4.8 while SAP CRM is rated 5.0.

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Plans and Pricing

Compare pricing of SugarCRM vs SAP CRM with the following detailed pricing plan info. SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE. On the other hand, SAP CRM has not provided information about its pricing.

PROFESSIONAL
$ 40

User/Month

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ENTERPRISE
$ 65

User/Month

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ULTIMATE
$ 150

User/Month

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$ --

Get detailed pricing as per your requirements.

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Basic
$ 0

Per Month

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Plus
$ 20

Seat/Month

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Professional
$ 30

Seat/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of SugarCRM and SAP CRM for better insights.

Awards

SugarCRM and SAP CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

SugarCRM Award
SugarCRM Award
SugarCRM Award
Payment Type

Below is the comparison of the starting price and payment method of SugarCRM and SAP CRM. You can purchase SugarCRM with User/Month payment plans. Whereas, Information related to the payment plans of SAP CRM is unavailable. SugarCRM provides a free trial whereas, SAP CRM does not provide a free trial.

Free Trial

Monthly

Free Trial

Both

Free Trial

Monthly

Yearly

Features

Compare between SugarCRM and SAP CRM based on their key features and functionalities to pick the right one for your business.

Accounting

Capture Leads from Twitter/Facebooks

Case Management

Cloud Computing

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Customer Support

Developer API

Email Marketing / SMS Marketing

Email Templates

Inventory Management

Invoice

Lead Generation

Marketing Analytics

Marketing Automation

Marketing Collateral

On-Demand (SaaS)

Partner Cloud (VAR or Service Provider)

Products & Price Books

Supplier and Purchase Order Management

Sales Quotes

Social CRM

Solution Management

Territory Management

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Sales Force Automation

Read More

Accounting

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Document Management

Email Marketing / SMS Marketing

Marketing Analytics

Marketing Automation

Performance Management

Product Database

Project Management

Territory Management

Opportunity Management

Workflow Management

Dashboard

Campaign Management

Proposal Management

Team Management

List Management

Customization

Sales Dashboards & Reports

Read More

Document Management

Email Marketing / SMS Marketing

Performance Management

Contact Management

Data Security

Workflow Management

Payment Processing

Dashboard

Analytics

Coupons

Mass Texting

Scheduling

Shortcodes

Approval Process Control

Data Management

Workflow Automation

Team Management

Landing Pages

Sentiment Analysis

Sales Dashboards & Reports

Social media management

Sales pipeline management

Online Payment Processing

Reporting/Analytics

Access Controls/Permissions

Quotes/Estimates

Engagement Monitoring

Scheduling & Appointments

Centralized Inbox

TeamChat

Phone & Video Calls

Estimates & Invoices

Online Reviews

Advertising Campaigns

Enhanced Local Listings

AI Recommendations

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Still Confused to find the best software?
Overall Ratings

Compare how SugarCRM stacks up against SAP CRM in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by SugarCRM and SAP CRM in CRM Software category, we've provided an average user rating for each software below. SugarCRM has 6 reviews while SAP CRM has 1 review

Harsh

Sugar CRM best

Pros

Functionality and easy to use

Cons

Repetitive entries

Read all 6 reviews
Ricardo Luiz

Really Mature and sophisticated solution

Pros

It comes with a built-in middleware to integrate with SAP ECC or CCS solutions, plus it is fully featured as well

Cons

Its web user interface is not as modern as the other solutions, plus it is not that easy to setup and use

Read all 1 reviews
Liz Y

It has been a very helpful tool for our business

Pros

CRM system functionality, easy of use.

Cons

Customer service is not as good as the software.

Read all 1 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. SugarCRM is available on Windows, Linux, MacOs desktop platforms and IOS, Android mobile platforms. SAP CRM is available on Web App, Windows desktop platforms and IOS, Android mobile platforms.

Windows

MacOs

IOS

Android

Web App

Windows

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing SugarCRM with SAP CRM. SugarCRM offers Email, Phone, Live Support and Training to its customers, while SAP CRM provides Email.

phone

email

live support

training

email

phone

email

live support

tickets

training

Languages Supported

SugarCRM and SAP CRM are supported in the following languages.

English

English

English

French

German

Polish

Russian

Spanish

Typical Customer

The target customer base of SugarCRM vs SAP CRM is mentioned below. Check which software fits your business requirements perfectly.

Startups

Enterprises

SMBs

Freelancer

Startups

SMBs

Enterprises

Startups

SMBs

Video

To gain a better understanding of how these SugarCRM and SAP CRM work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details SugarCRM and SAP CRM and learn how they operate. Explore the company name, its location, and more!

Company Name :

SugarCRM

Website :

Visit Website

Company Name :

Sap

Headquarter :

Walldorf

Website :

Visit Website

Company Name :

Thryv, Inc

Headquarter :

Bristol

Website :

Visit Website

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