Identifying the ideal Help Desk Software to suit your specific requirements can be challenging. SysAid is headquartered at Tel Aviv , while Engage Mobilize is headquartered at Colorado City. Choosing software like SysAid or Engage Mobilize requires thorough contemplation and comparing key factors. The question remains - SysAid vs. Engage Mobilize - which is the superior option? Check out the in-depth comparison now!

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Plans and Pricing

Compare pricing of SysAid vs Engage Mobilize with the following detailed pricing plan info.

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Lite
$ 13

User/Month

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Pro
$ 34

User/Month

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Elite
$ 48

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of SysAid and Engage Mobilize for better insights.

Awards

SysAid and Engage Mobilize have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.

SysAid Award
SysAid Award
SysAid Award
Payment Type

Below is the comparison of the starting price and payment method of SysAid and Engage Mobilize. Information related to the payment plans of SysAid is unavailable. Whereas, Information related to the payment plans of Engage Mobilize is unavailable. SysAid provides a free trial whereas, Engage Mobilize does not provide a free trial.

Free Trial

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between SysAid and Engage Mobilize based on their key features and functionalities to pick the right one for your business.

Asset Management

Email Integration

Help Desk

Inventory Management

Task Management

Onboarding

Real Time Monitoring

Workflow Management

Collaboration

Inventory Tracking

Issue Management

Surveys & Feedback

Dashboard

Activity Tracking

Software Inventory

Analytics

Scheduling

Knowledge Base

Escalation Management

Automated Routing

Incident Management

Service Desk (ITIL ITSM)

Ticket Management

Help Desk Management

Problem Management

Service Level Management

Service Level Agreement (SLA) Management

Calendar Management

Client Portal

Routing

Event Logs

Asset Lifecycle Management

Workflow Automation

Configuration Management

Change Management

Incident Reporting

Multi-Channel Communication

Release Management

Service Catalog Management

Asset Tracking

Mobile Access

Service History Tracking

Remote Access

Approval Workflow

Completion Tracking

Whitelisting / Blacklisting

Email Distribution

Saas helpdesk software

Prioritization

Action Management

Multi-Channel Collection

Trend Analysis

Reporting/Analytics

Canned Responses

Change Planning

Knowledge Base Management

IT Asset Management

Mobile Notifications

Warranty Tracking

Pre-built Templates

GDPR Compliance

Archiving

Multi-Language

Cataloging/Categorization

Patch Management

Queue Management

Alerts / Escalation

Ticket/Issue Tracking

Barcode / Ticket Scanning

Activity Log

Release & Deployment Management

CMDB

SLA Management

Hardware Inventory

Service Reporting

Troubleshooting Reports

Scheduled Messaging

Service Catalog

SLA Monitoring

Notification Scheduling

Server Monitoring

Multi-Patch Deployments

Ticketing system

Task automation

Self-service automation

Service Automation

Ticket Automation

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CRM

Inventory Management

Job Costing

Project Management

Warehouse Management

Work order management

Equipment Management

Compliance Management

Resource Management

Order Management

Transportation Management

Scheduling

Activities Booking

Maintenance Management

Online Ticketing

Mobile Ticketing

Load Management

Mobile Access

Inventory control

Reporting/Analytics

Ticketing

Sustainability Management

Fleet / Equipment Management

Ticket / Order Fulfillment

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Email Integration

Task Management

Contact Management

Work order management

Customer DataBase

Social Media Integration

Assignment Management

Workflow Management

Email Management

Dashboard

Activity Tracking

Automated Routing

Ticket Management

Third Party Integration

Email Monitoring

Contact Database

Customer Segmentation

Communication Management

Multi-Channel Communication

Mobile Access

Customer Support Tracking

Notes Management

Customer Lifecycle Management

Trend Analysis

Reporting/Analytics

Pre-built Templates

Customer Profiles

Batch Communications

Customer Journey Mapping

Ticket/Issue Tracking

SLA Management

SLA Monitoring

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Overall Ratings

Compare how SysAid stacks up against Engage Mobilize in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

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Feature Feature 4.8

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.3

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by SysAid and Engage Mobilize in Help Desk Software category, we've provided an average user rating for each software below. SysAid has 6 reviews while Engage Mobilize has not received any reviews. Be the first one to write Engage Mobilize review

Rajat Kala

Excellent Performance, Exceed Expectation.

Pros

Automation System, Time Taken For Processing Command, Easy To Understand Features.

Cons

No Such Part/ Problem Has Been Detected. Also depends upon company to company requirements.

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Waleed Farooq

They are fantastic at onboarding. They kept offering follow ups even when everybody was up and using it.

Pros

Hiver channels Google Group emails to tabs in your inbox. They are organized separately from your regular inbox and from each other. As emails come into groups you are a member of they can be assigned to users in that group. Emails can be passed back and forth, commented on, tagged etc. They can even be moved to another group

Cons

It was hard for me to find a con for this tool as it offers all the essential features that I need to sort my emails and supervise the email flow for our team. However, I found probably a glitch when emails that are on "pending" status are not automatically opened whenever they get a reply.

Read all 4 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Help Desk Software. SysAid is available on Windows, MacOs desktop platforms. Engage Mobilize is available on Web App, Windows, MacOs desktop platforms and IOS, Android, WinPhone, Blackberry mobile platforms.

Windows

MacOs

Web App

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing SysAid with Engage Mobilize. SysAid offers Email, Phone, Live Support, Training and Tickets to its customers, while Engage Mobilize provides Email, Phone, Training and Tickets.

phone

email

live support

tickets

training

phone

email

tickets

training

phone

email

live support

tickets

training

Languages Supported

SysAid and Engage Mobilize are supported in the following languages.

Chinese

English

French

German

Hebrew

Italian

Japanese

Portuguese

Russian

Spanish

English

English

Typical Customer

The target customer base of SysAid vs Engage Mobilize is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Enterprises

Integrations

Find out which tools SysAid and Engage Mobilize integrate with and make the right choice. Get the Help Desk software that connects with your preferred apps for best results!

Video

To gain a better understanding of how these SysAid and Engage Mobilize work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details SysAid and Engage Mobilize and learn how they operate. Explore the company name, its location, and more!

Company Name :

SysAid Technologies Ltd.

Headquarter :

Tel Aviv

Website :

Visit Website

Company Name :

Engage Mobilize Inc

Headquarter :

Colorado City

Company Name :

Hiver

Headquarter :

San Jose

Website :

Visit Website

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