As one of the most essential tools in the current market, Help Desk Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of SysAid and Logicspice Support Ticket. For a better product experience, SysAid offers customer support on Email, Phone, Live Support, Training and Tickets and Logicspice Support Ticket offers customer support on Email and Phone.

Plans and Pricing

Compare pricing of SysAid vs Logicspice Support Ticket with the following detailed pricing plan info. SysAid has not provided information about its pricing. On the other hand, Logicspice Support Ticket comes in 1 packages: One Time Payment .

Get Quote
$ --

Click here to get detailed pricing as per your requirements.

Contact Us
View Profile Details
One Time Payment
$ 399

User/Month

Get Pricing View Pricing Details
Starter
$ 45

Per Month

Get Pricing View Pricing Details
Professional
$ 800

Per Month

Get Pricing View Pricing Details
Enterprise
$ 3200

Per Month

Get Pricing View Pricing Details

Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of SysAid and Logicspice Support Ticket for better insights.

Awards

SysAid and Logicspice Support Ticket have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.

SysAid Award

Give a review to increase their chance of winning Awards

Write a Review
SysAid Award

Payment Type

Below is the comparison of the starting price and payment method of SysAid and Logicspice Support Ticket. Information related to the payment plans of SysAid is unavailable. Whereas, Logicspice Support Ticket provides User/Month payment plans. SysAid provides a free trial whereas, Logicspice Support Ticket does not provide a free trial.

Free Trial

Yearly

Free Trial

Onetime(Perpetual license)

Free Trial

Monthly

Yearly

Features

Compare between SysAid and Logicspice Support Ticket based on their key features and functionalities to pick the right one for your business.

Asset Management

Email Integration

Help Desk

Inventory Management

Task Management

Onboarding

Self Service Portal

Real Time Monitoring

Workflow Management

Collaboration

Inventory Tracking

Issue Management

Surveys & Feedback

Dashboard

Activity Tracking

Software Inventory

Scheduling

Knowledge Base

Escalation Management

Automated Routing

Incident Management

Service Desk (ITIL ITSM)

Ticket Management

Help Desk Management

Problem Management

Service Level Management

Service Level Agreement (SLA) Management

Third Party Integration

Calendar Management

Client Portal

Routing

Event Logs

Asset Lifecycle Management

Configuration Management

Change Management

Incident Reporting

Multi-Channel Communication

Release Management

Service Catalog Management

Asset Tracking

Mobile Access

Service History Tracking

Remote Access

Approval Workflow

Completion Tracking

Whitelisting / Blacklisting

Email Distribution

Saas helpdesk software

Prioritization

Action Management

Multi-Channel Collection

Trend Analysis

Reporting/Analytics

Canned Responses

Change Planning

Knowledge Base Management

IT Asset Management

Mobile Notifications

Warranty Tracking

Pre-built Templates

GDPR Compliance

Archiving

Multi-Language

Cataloging/Categorization

Patch Management

Queue Management

Alerts / Escalation

Ticket/Issue Tracking

Barcode / Ticket Scanning

Activity Log

Release & Deployment Management

CMDB

SLA Management

Hardware Inventory

Service Reporting

Troubleshooting Reports

Scheduled Messaging

Service Catalog

SLA Monitoring

Notification Scheduling

Server Monitoring

Multi-Patch Deployments

Read More

Onsite Ticketing

Ticket Brokering

Discount Tickets

Ticket Scanning

Kiosk Ticketing

Contact Manager

CRM & Sales Dashboards

CRM Analytics

Customer Support

Document Management

Email Marketing / SMS Marketing

Marketing Analytics

Marketing Automation

Performance Management

Project Management

Supplier and Purchase Order Management

Social CRM

Solution Management

Sales Tracking

Lead Management

Workflow Management

Dashboard

Lead Scoring

Pipeline Management

Campaign Management

Web Forms

Proposal Management

Interaction Tracking

List Management

Customization

Sales Pipeline Tracking

Read More

Still Confused to find the best software?

Overall Ratings

Compare how SysAid stacks up against Logicspice Support Ticket in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.

Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Get Rewarded

Click here For Sharing Your Review On The Software

Write a Review View Profile
Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by SysAid and Logicspice Support Ticket in Help Desk Software category, we've provided an average user rating for each software below. SysAid has 5 reviews while Logicspice Support Ticket has not received any reviews. Be the first one to write Logicspice Support Ticket review

Prachi

Good and essential tool for ticketing purpose

Pros

Able to assign multiple tickets at a time. Can easily create, update, close, resolve tickets. provides breadth of services and can customize some options as per requirement

Cons

It logs you out every 10 mins if not in use.

Read all 5 reviews

No reviews yet. Be the first to review

Write a review
Judith Richard

The use of Hubspot CRM

Pros

There are a number of them. The integration, marketing tools,and socials

Cons

Display of the features should be improved or simplified,other features can also be added

Read all 40 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Help Desk Software. SysAid is available on Windows, MacOs desktop platforms. Logicspice Support Ticket is available on Web App, Windows, desktop platforms and IOS, Android mobile platforms.

Windows

MacOs

Web App

Windows

IOS

Android

Web App

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing SysAid with Logicspice Support Ticket. SysAid offers Email, Phone, Live Support, Training and Tickets to its customers, while Logicspice Support Ticket provides Email and Phone.

phone

email

live support

tickets

training

phone

email

phone

email

live support

tickets

training

Languages Supported

SysAid and Logicspice Support Ticket are supported in the following languages.

Chinese

English

French

German

Hebrew

Italian

Japanese

Portuguese

Russian

Spanish

English

English

French

German

Japanese

Portuguese

Spanish

Typical Customer

The target customer base of SysAid vs Logicspice Support Ticket is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMEs

Agencies

Enterprises

Freelancer

Startups

SMEs

Agencies

Enterprises

Startups

SMEs

Agencies

Integrations

Find out which tools SysAid and Logicspice Support Ticket integrate with and make the right choice. Get the Help Desk software that connects with your preferred apps for best results!

Slack

Sage 50

SAP

SalesForce

EasyRun

Asterisk

OTRS

Ping Identity

Visual Studio

QuickBooks

SSO Connector

Jira Software - Cloud Service

TeamViewer Embedded Service

SolarWinds

Google Apps

ADFS

Skype for Business

Okta

CAS

Trello

OneLogin

Office365

Nagios

OpenAM

IP Filter

Shibboleth

Bomgar

LogMeIn Rescue

Azure

Chromebook

POwer BI Extract

(Not Provided by Vendor)

Drift

PandaDoc

Proposify

SalesForce

Seventh Sense

Survey Monkey

EventBrite

Gravity Forms

Bitly

Unbounce

DataBox

TrenDemon

HotJar

CallRail

Wistia

TwentyThree

ReadyTalk

GoToWebinar

Beacon

Video

To gain a better understanding of how these SysAid and Logicspice Support Ticket work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details SysAid and Logicspice Support Ticket and learn how they operate. Explore the company name, its location, and more!

Company Name :

SysAid Technologies Ltd.

Headquarter :

Tel Aviv

Website :

Visit Website

Company Name :

logicspice

Headquarter :

California

Website :

Visit Website

Company Name :

HubSpot

Website :

Visit Website

Alternatives