In search of the ideal Help Desk Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of SysAid versus WorkHub Tasks. To get better insight, here’s how users have rated these products. SysAid is rated 4.8 while WorkHub Tasks is rated 4.6.

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Plans and Pricing

Compare pricing of SysAid vs WorkHub Tasks with the following detailed pricing plan info.

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Starter Suite
$ 25

User/Month

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Professional
$ 80

User/Month

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Enterprise
$ 165

User/Month

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Unlimited
$ 330

User/Month

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Unlimited+
$ 500

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of SysAid and WorkHub Tasks for better insights.

Awards

SysAid and WorkHub Tasks have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.

SysAid Award
SysAid Award
SysAid Award

Payment Type

Below is the comparison of the starting price and payment method of SysAid and WorkHub Tasks. Information related to the payment plans of SysAid is unavailable. Whereas, Information related to the payment plans of WorkHub Tasks is unavailable. SysAid provides a free trial whereas, WorkHub Tasks does not provide a free trial.

Free Trial

Yearly

Free Trial

Monthly

Free Trial

Monthly

Yearly

Features

Compare between SysAid and WorkHub Tasks based on their key features and functionalities to pick the right one for your business.

Asset Management

Email Integration

Help Desk

Inventory Management

Task Management

Onboarding

Real Time Monitoring

Workflow Management

Collaboration

Inventory Tracking

Issue Management

Surveys & Feedback

Dashboard

Activity Tracking

Software Inventory

Analytics

Scheduling

Knowledge Base

Escalation Management

Automated Routing

Incident Management

Service Desk (ITIL ITSM)

Ticket Management

Help Desk Management

Problem Management

Service Level Management

Service Level Agreement (SLA) Management

Calendar Management

Client Portal

Routing

Event Logs

Asset Lifecycle Management

Workflow Automation

Configuration Management

Change Management

Incident Reporting

Multi-Channel Communication

Release Management

Service Catalog Management

Asset Tracking

Mobile Access

Service History Tracking

Remote Access

Approval Workflow

Completion Tracking

Whitelisting / Blacklisting

Email Distribution

Saas helpdesk software

Prioritization

Action Management

Multi-Channel Collection

Trend Analysis

Reporting/Analytics

Canned Responses

Change Planning

Knowledge Base Management

IT Asset Management

Mobile Notifications

Warranty Tracking

Pre-built Templates

GDPR Compliance

Archiving

Multi-Language

Cataloging/Categorization

Patch Management

Queue Management

Alerts / Escalation

Ticket/Issue Tracking

Barcode / Ticket Scanning

Activity Log

Release & Deployment Management

CMDB

SLA Management

Hardware Inventory

Service Reporting

Troubleshooting Reports

Scheduled Messaging

Service Catalog

SLA Monitoring

Notification Scheduling

Server Monitoring

Multi-Patch Deployments

Ticketing system

Task automation

Self-service automation

Service Automation

Ticket Automation

Read More

Customer Management

Help Desk

Task Management

Customer Feedback

Feedback Management

Customer Segmentation

Communication Management

Account Alerts

Action Management

Customer Complaint Tracking

CRM

CRM & Sales Dashboards

Customer Management

Customer Support

Knowledge Management

Social CRM

Opportunity Management

Lead Management

Contact Management

Sales Force Automation

Call Management

Social Media Integration

Self Service Portal

Document Storage

Call Center Management

Analytics

Knowledge Base

Call Logging

Sales Management

Sales Pipeline Tracking

Mobile Access

Service History Tracking

Sales pipeline management

Live Chat

Segmentation

Knowledge Base Management

Internal Chat Integration

Knowledge Library

Contact Import/Export

Ticket/Issue Tracking

Ticketing

Einstein Copilot

Prompt Builder

Automotive Data Bundle

Connected Vehicle Visualization

Actionable Telematics

Automotive Calculated Insights

Automotive Loan and Lease Console

Billing Inquiry Manager

Enterprise Sales Management Enhancements

TMF API Enhancements

Promotion Transfer

Time Planning

Clean Energy Program Management

Financial Engagement

Automation Templates Enhancements

Transaction Dispute Management Enhancements

Actionable Segmentation Enhancements

Assessment Generation

Home Health Enhancements

Interoperability Enhancements

Sales Agreement Enhancements

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Overall Ratings

Compare how SysAid stacks up against WorkHub Tasks in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.9

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by SysAid and WorkHub Tasks in Help Desk Software category, we've provided an average user rating for each software below. SysAid has 6 reviews while WorkHub Tasks has 11 reviews

Rajat Kala

Excellent Performance, Exceed Expectation.

Pros

Automation System, Time Taken For Processing Command, Easy To Understand Features.

Cons

No Such Part/ Problem Has Been Detected. Also depends upon company to company requirements.

Read all 6 reviews
Nouman Saleem

Reviewing WorkHub Tasks

Pros

Compared to similar tools, WorkHub Tasks boasts superior features. Overall good experience.

Cons

Occasionally, we need help with data uploads. The UI also needs to be improved.

Read all 11 reviews
Chukwuemeka Ogbonna

Experiences using Salesforce

Pros

Quick notification for the authenticator app and the fact that I can connect my biometrics to it for unlocking.

Cons

I have noticed anything yet, just using the authenticator seamlessly so it's a good app for security.

Read all 45 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Help Desk Software. SysAid is available on Windows, MacOs desktop platforms. WorkHub Tasks is available on Web App desktop platforms.

Windows

MacOs

Web App

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing SysAid with WorkHub Tasks. SysAid offers Email, Phone, Live Support, Training and Tickets to its customers, while WorkHub Tasks provides Email.

phone

email

live support

tickets

training

email

phone

email

live support

tickets

training

Languages Supported

SysAid and WorkHub Tasks are supported in the following languages.

Chinese

English

French

German

Hebrew

Italian

Japanese

Portuguese

Russian

Spanish

English

Chinese

Danish

Dutch

English

French

Italian

Japanese

Korean

Portuguese

Slovenian

Spanish

Swedish

Thai

Typical Customer

The target customer base of SysAid vs WorkHub Tasks is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMEs

Agencies

Enterprises

Freelancer

Startups

SMEs

Agencies

Enterprises

Freelancer

Startups

Integrations

Find out which tools SysAid and WorkHub Tasks integrate with and make the right choice. Get the Help Desk software that connects with your preferred apps for best results!

Slack

Sage 50

SAP

SalesForce

EasyRun

Asterisk

OTRS

Ping Identity

Visual Studio

QuickBooks

SSO Connector

Jira Software - Cloud Service

TeamViewer Embedded Service

SolarWinds

Google Apps

ADFS

Skype for Business

Okta

CAS

Trello

OneLogin

Office365

Nagios

OpenAM

IP Filter

Shibboleth

Bomgar

LogMeIn Rescue

Azure

Chromebook

POwer BI Extract

(Not Provided by Vendor)

(Not Provided by Vendor)

Video

To gain a better understanding of how these SysAid and WorkHub Tasks work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details SysAid and WorkHub Tasks and learn how they operate. Explore the company name, its location, and more!

Company Name :

SysAid Technologies Ltd.

Headquarter :

Tel Aviv

Website :

Visit Website

Company Name :

Coeus Solutions

Headquarter :

San Jose

Website :

Visit Website

Company Name :

Salesforce, Inc

Headquarter :

San Francisco

Website :

Visit Website

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