In search of the ideal Call Center Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Talkdesk versus RingCentral. To get better insight, here’s how users have rated these products. Talkdesk is rated 5.0 while RingCentral is rated 4.0.
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Compare pricing of Talkdesk vs RingCentral with the following detailed pricing plan info. Talkdesk comes in 3 packages: Express, Professional, Enterprise. On the other hand, RingCentral comes in 3 packages: Core, Advanced, Ultra.
Take a look at the below screenshots and seamlessly compare the user interface of Talkdesk and RingCentral for better insights.
Talkdesk and RingCentral have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
Below is the comparison of the starting price and payment method of Talkdesk and RingCentral. You can purchase Talkdesk with Agent/Month payment plans. Whereas, RingCentral provides User/Month payment plans.
Monthly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Compare between Talkdesk and RingCentral based on their key features and functionalities to pick the right one for your business.
(Not Provided by Vendor)
Contact Management
Call Routing
Call Recording
Call Management
Archiving & Retention
Call Monitoring
IVR / Voice Recognition
Call Logging
Virtual Call Center
Calendar Management
Call Center
IVR and Dial Groups
Call Routing
Call Recording
Call Logs
Call Management
Real Time Monitoring
Workflow Management
Key Performance Indicators
Conferencing
Compare how Talkdesk stacks up against RingCentral in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by Talkdesk and RingCentral in Call Center Software category, we've provided an average user rating for each software below. Talkdesk has 1 review while RingCentral has 1 review
User friendly
Pros
Easy to use. Impressive UI. Seamless integration with other tools and software allows for a comprehensive and connected ecosystem within the business.
Cons
Mixed language STT transcription. It is important for Malaysia market because we usually speak multi language in single sentence
Descent product
Pros
Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.
Cons
The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.
No reviews yet. Be the first to review
Write a reviewDeployment is a crucial factor to consider while buying Call Center Software. Talkdesk is available on Windows, MacOs desktop platforms. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms.
Windows
MacOs
Windows
MacOs
IOS
Android
Windows
MacOs
IOS
Android
The quality and timeliness of support are important parameters when comparing Talkdesk with RingCentral. Talkdesk offers Email, Phone, Training and Tickets to its customers, while RingCentral provides Email, Phone, Live Support, Training and Tickets.
phone
tickets
training
phone
live support
tickets
training
phone
training
Talkdesk and RingCentral are supported in the following languages.
English
Chinese
Dutch
English
French
German
Italian
Portuguese
Spanish
English
The target customer base of Talkdesk vs RingCentral is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMBs
Enterprises
Freelancer
Startups
SMBs
Enterprises
Startups
SMBs
Enterprises
Find out which tools Talkdesk and RingCentral integrate with and make the right choice. Get the Call Center software that connects with your preferred apps for best results!
(Not Provided by Vendor)
Office 365
Slack
Salesforce
Zendesk
VMWare
Canvas
Smarsh
Freshdesk
Freshsales
To gain a better understanding of how these Talkdesk and RingCentral work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details Talkdesk and RingCentral and learn how they operate. Explore the company name, its location, and more!
Talkdesk
Freshworks
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