As one of the most essential tools in the current market, Help Desk Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of TeamSupport and EcholoN. For a better product experience, TeamSupport offers customer support on Email, Phone, Live Support, Training and Tickets and EcholoN offers customer support on Email, Phone, Live Support, Training and Tickets.
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Plans and Pricing
Compare pricing of TeamSupport vs EcholoN with the following detailed pricing plan info. TeamSupport comes in 2 packages: Enterprise, Support Desk. On the other hand, EcholoN comes in 1 packages: EcholoN Express.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of TeamSupport and EcholoN for better insights.
Awards
TeamSupport and EcholoN have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
Payment Type
Below is the comparison of the starting price and payment method of TeamSupport and EcholoN. You can purchase TeamSupport with Agent/Month/Billed Annually payment plans. Whereas, EcholoN provides One Time payment plans. TeamSupport provides a free trial whereas, EcholoN does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Onetime(Perpetual license)
Transaction
Monthly
Yearly
Features
Compare between TeamSupport and EcholoN based on their key features and functionalities to pick the right one for your business.
Asset Management
Case Management
Contact Manager
Customer Management
Customer Support
Developer API
Email Integration
Email Templates
Inventory Management
Knowledge Management
Asset Management
Audit Trail
Case Management
CRM
Customer Management
Event Management
Help Desk
Inventory Management
Knowledge Management
Project Management
Email Integration
Customer DataBase
Online Activation
Social Media Integration
Self Service Portal
Live chat system
Billing & Invoicing
Surveys & Feedback
Knowledge Base
Alerts/Escalation
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Overall Ratings
Compare how TeamSupport stacks up against EcholoN in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by TeamSupport and EcholoN in Help Desk Software category, we've provided an average user rating for each software below. TeamSupport has received no reviews while EcholoN has 9 reviews
No reviews yet. Be the first to review
Write a reviewEcholoN in use as helpdesk system, CMDB and more
Pros
Thanks to its maximum flexibility, EcholoN can be optimally adapted to individual processes. Both the import and export of data can be easily managed via interfaces: from external systems (e.g. inventory) into EcholoN and from EcholoN to third-party systems. A web-based access to EcholoN is set up for external development and thus supports our change process.
Cons
We are always able to implement all requirements: Either alone or together with mIT solutions
Review for freshdesk
Pros
Features provided by freshdesk are satisfied and realiable. Can avail better ideas about resolving issues.
Cons
I have not know yet any product useless on this platform. You should try made your team more cooperative.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Help Desk Software. TeamSupport is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms. EcholoN is available on Web App, Windows, MacOs desktop platforms and IOS mobile platforms.
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
IOS
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing TeamSupport with EcholoN. TeamSupport offers Email, Phone, Live Support, Training and Tickets to its customers, while EcholoN provides Email, Phone, Live Support, Training and Tickets.
phone
live support
tickets
training
phone
live support
tickets
training
phone
live support
tickets
training
Languages Supported
TeamSupport and EcholoN are supported in the following languages.
English
English
French
German
Italian
Spanish
Arabic
Chinese
Czech
Danish
Dutch
English
Finnish
French
German
Italian
Japanese
Korean
Norwegian
Polish
Portuguese
Russian
Spanish
Swedish
Turkish
Typical Customer
The target customer base of TeamSupport vs EcholoN is mentioned below. Check which software fits your business requirements perfectly.
Startups
Enterprises
SMEs
Startups
SMEs
Agencies
Enterprises
Startups
Enterprises
SMEs
Freelancer
Integrations
Find out which tools TeamSupport and EcholoN integrate with and make the right choice. Get the Help Desk software that connects with your preferred apps for best results!
(Not Provided by Vendor)
Slack
Jira
Hubspot
(Not Provided by Vendor)
Video
To gain a better understanding of how these TeamSupport and EcholoN work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details TeamSupport and EcholoN and learn how they operate. Explore the company name, its location, and more!
TeamSupport
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