Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Tidio vs. Freshchat all in one place to simplify your decision-making process. Tidio is rated 5.0 while Freshchat is rated 5.0.
You May Also Like
Featured products that are similar to the ones you selected below.
All Live Chat Software Products ›››
Plans and Pricing
Compare pricing of Tidio vs Freshchat with the following detailed pricing plan info. Tidio comes in 3 packages: Free, Chatbots, Communicator. On the other hand, Freshchat comes in 4 packages: Sprout, Growth, Pro, Enterprise.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Tidio and Freshchat for better insights.
.png)
.png)
.png)
.png)
Awards
Tidio and Freshchat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
Payment Type
Below is the comparison of the starting price and payment method of Tidio and Freshchat. You can purchase Tidio with Per Month payment plans. Whereas, Freshchat provides Per Month payment plans. Tidio provides a free trial whereas, Freshchat does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
Compare between Tidio and Freshchat based on their key features and functionalities to pick the right one for your business.
Onboarding
Agent Scheduling
Knowledge Database
Offline Form
Persistent Chat
Proactive Invitations
Shortcut Messages
Visitor Targeting
Real Time Monitoring
Personal Greetings
Social Media Integration
Agent Scheduling
Assignment Management
Co-Browsing
Customizable Branding
Knowledge Database
Persistent Chat
Proactive Invitations
Shortcut Messages
Visitor Targeting
CRM
CRM integration
Performance Management
Appointment Management
Google Analytics
Webmaster & Sitemap
Lead Management
Call Routing
API Integration
Call Recording
Still Confused to find the best software?
Overall Ratings
Compare how Tidio stacks up against Freshchat in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Tidio and Freshchat in Live Chat Software category, we've provided an average user rating for each software below. Tidio has 3 reviews while Freshchat has 1 review
Consummate and superlative Help Desk Software.
Pros
It's simple to create tickets and also receive tickets response quickly with this tool.It increases customers satisfaction.It offers excellent customer support services.
Cons
For the moment that I have used Tidio,It has never failed hence I have nothing to dislike.
Freshchat User experience
Pros
Easy to use, Take a tour feature
Cons
The agent can not close the chat
24/7 Service at Your Fingertips: Zoho Sales IQ
Pros
Zoho SalesIQ is its ability to capture visitor details and allow you to retarget them for sales or business promotion. Additionally, the easy integration with WhatsApp chat bot and the ability to initiate chat with valuable customers are also impressive features. Overall, Zoho SalesIQ seems to be a versatile and user-friendly tool for businesses looking to engage with their website visitors and grow their sales.
Cons
Zoho could consider adding more advanced targeting and retargeting options, as well as additional integrations with other messaging platforms beyond WhatsApp. Additionally, they could focus on making the interface even more user-friendly and intuitive to help users navigate and utilize the tool more effectively.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Live Chat Software. Tidio is available on Web App desktop platforms and IOS, Android mobile platforms. Freshchat is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms.
Web App
IOS
Android
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Tidio with Freshchat. Tidio offers Email, Live Support and Tickets to its customers, while Freshchat provides Email, Phone, Live Support and Training.
live support
tickets
phone
live support
training
phone
live support
tickets
training
Languages Supported
Tidio and Freshchat are supported in the following languages.
English
French
German
Italian
Portuguese
Spanish
Catalan
Chinese
Dutch
English
Finnish
French
German
Polish
Spanish
Swedish
Turkish
Arabic
Bulgarian
Chinese
Czech
Danish
English
French
German
Greek
Hindi
Hungarian
Indonesian
Italian
Japanese
Korean
Polish
Portuguese
Russian
Slovenian
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese
Typical Customer
The target customer base of Tidio vs Freshchat is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Agencies
Startups
SMEs
Freelancer
Freelancer
Startups
SMEs
Agencies
Enterprises
Integrations
Find out which tools Tidio and Freshchat integrate with and make the right choice. Get the Live Chat software that connects with your preferred apps for best results!
Shopify
WordPress
Squarespace
Wix
PrestaShop
BigCommerce
Ecwid
Ecommerce
Messenger
External Email Inbox
(Not Provided by Vendor)
Zoho CRM
Zoho Sites
Zoho Desk
Zoho Campaigns
Zoho Mail
Zoho Assist
Zoho Flow
WordPress
Facebook Messenger
Telegram
Blogger
Unbounce
Wix
Shopify
Mailchimp
Clearbit
Salesforce
Google Analytics
Kissmetrics
Haptik
Video
To gain a better understanding of how these Tidio and Freshchat work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Tidio and Freshchat and learn how they operate. Explore the company name, its location, and more!
More Comparisons
.png){kind=logo}
Alternatives
.png){kind=logo}
