Identifying the ideal Call Tracking Software to suit your specific requirements can be challenging. Twilio is headquartered at California , while CallTrackingMetrics is headquartered at Severna Park. Choosing software like Twilio or CallTrackingMetrics requires thorough contemplation and comparing key factors. The question remains - Twilio vs. CallTrackingMetrics - which is the superior option? Check out the in-depth comparison now!

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Plans and Pricing

Compare pricing of Twilio vs CallTrackingMetrics with the following detailed pricing plan info. Twilio has not provided information about its pricing. On the other hand, CallTrackingMetrics comes in 3 packages: Business, Marketing, Contact Center.

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Business
$ 39

Per Month

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Marketing
$ 99

Per Month

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Contact Center
$ 299

Per Month

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Basic
$ 0

Per Month

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Bronze
$ 15

Per Month

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Silver
$ 25

Per Month

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Platinum
$ 40

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Twilio and CallTrackingMetrics for better insights.

 Twilio Screenshot
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Awards

Twilio and CallTrackingMetrics have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Tracking Software category.

 Twilio Award

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 Twilio Award

Payment Type

Below is the comparison of the starting price and payment method of Twilio and CallTrackingMetrics. Information related to the payment plans of Twilio is unavailable. Whereas, CallTrackingMetrics provides Per Month payment plans.

Transaction

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Twilio and CallTrackingMetrics based on their key features and functionalities to pick the right one for your business.

Customer Support

Contact Management

Call Recording

Analytics

Scheduling

Manage Contacts

Call Reporting

Keyword Tracking

Conversion Tracking

CRM

Call Routing

Call Recording

IVR / Voice Recognition

Campaign Management

Keyword Tracking

Conversion Tracking

Caller Identification

CRM integration

Multiuser Login & Role-based access control

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Customisable Welcome Greeting

Call Recording

Call Logs

Multiple Simultaneous Calls

Toll Free Number

Real Time Reporting

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Historical Reporting

Call Logging

Call Queuing

Analytical Reports

Outgoing Call Tracking

Email Notifications

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

Personalized Greetings

IVR System

Skill Based Routing

Forward to Phone

Contact History

Built-In CRM

Enhanced Caller ID

Contact Tags and Custom Fields

Power Dialer

Web to Lead

Desktop Notifications

Data import and Synchronization

Email Support

Auto Dialer

Stand Alone Dialer

Call Hold

Call Barging

Call Conference

Warm Transfer

Blind Transfer

Multi Lingual IVR

Call Cascading

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Country Blocking

Onboarding Coach

Phone Support

Call Mute

Call Duration

Call Volume

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Overall Ratings

Compare how Twilio stacks up against CallTrackingMetrics in terms of ratings and user experience. Select the Call Tracking software that perfectly aligns with your business requirements.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

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Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.6

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.6

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Twilio and CallTrackingMetrics in Call Tracking Software category, we've provided an average user rating for each software below. Twilio has 1 review while CallTrackingMetrics has not received any reviews. Be the first one to write CallTrackingMetrics review

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Write a review
Salina Dayton

Virtual calling simplified.

Pros

No disappointments, love the features. I am happy to invest in this product.

Cons

I get everything that I need for my business. Great team.

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Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Tracking Software. Twilio is available on Windows, MacOs desktop platforms. CallTrackingMetrics is available on Windows, MacOs desktop platforms and Android, IOS mobile platforms.

Windows

MacOs

Windows

MacOs

IOS

Android

Web App

Customer Support

The quality and timeliness of support are important parameters when comparing Twilio with CallTrackingMetrics. Twilio offers Email, Phone, Live Support, Training and Tickets to its customers, while CallTrackingMetrics provides Email, Phone, Live Support and Tickets.

phone

email

live support

tickets

training

phone

email

live support

tickets

phone

email

live support

tickets

Languages Supported

Twilio and CallTrackingMetrics are supported in the following languages.

English

English

English

Typical Customer

The target customer base of Twilio vs CallTrackingMetrics is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Enterprises

Startups

Enterprises

SMEs

Startups

SMEs

Agencies

Enterprises

Video

To gain a better understanding of how these Twilio and CallTrackingMetrics work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Twilio and CallTrackingMetrics and learn how they operate. Explore the company name, its location, and more!

Company Name :

Twilio

Headquarter :

California

Website :

Visit Website

Company Name :

CallTrackingMetrics

Headquarter :

Severna Park

Website :

Visit Website

Company Name :

Bueno Technologies Inc

Headquarter :

Delaware

Website :

Visit Website

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