As one of the most essential tools in the current market, Call Tracking Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Twilio and Nexmo. For a better product experience, Twilio offers customer support on Email, Phone, Live Support, Training and Tickets and Nexmo offers customer support on Email.

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Plans and Pricing

Compare pricing of Twilio vs Nexmo with the following detailed pricing plan info.

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Basic
$ 199

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Twilio and Nexmo for better insights.

Awards

Twilio and Nexmo have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Tracking Software category.

 Twilio Award
 Twilio Award

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Payment Type

Below is the comparison of the starting price and payment method of Twilio and Nexmo. Information related to the payment plans of Twilio is unavailable. Whereas, Information related to the payment plans of Nexmo is unavailable.

Features

Compare between Twilio and Nexmo based on their key features and functionalities to pick the right one for your business.

Customer Support

Contact Management

Call Recording

Analytics

Scheduling

Manage Contacts

Call Reporting

Keyword Tracking

Conversion Tracking

Call Routing

Call Recording

Caller ID

IVR / Voice Recognition

Campaign Management

Call Reporting

Keyword Tracking

Conversion Tracking

Call Routing

Call Management

Call Monitoring

Call Logging

Virtual Call Center

Mobile Access

Call List Management

Virtual Extensions

Employee Directory

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Overall Ratings

Compare how Twilio stacks up against Nexmo in terms of ratings and user experience. Select the Call Tracking software that perfectly aligns with your business requirements.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

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Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 3.5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3.5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Twilio and Nexmo in Call Tracking Software category, we've provided an average user rating for each software below. Twilio has 1 review while Nexmo has not received any reviews. Be the first one to write Nexmo review

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Laura De La Garza

Disappointed

Pros

The idea of it is great. Low cost phone service and was able to port my number, albeit for a fee.

Cons

Tech support should have been able to solve my issue without me creating and paying for a second account.

Read all 2 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Tracking Software. Twilio is available on Windows, MacOs desktop platforms. Nexmo is available on Web App desktop platforms.

Windows

MacOs

Web App

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Twilio with Nexmo. Twilio offers Email, Phone, Live Support, Training and Tickets to its customers, while Nexmo provides Email.

phone

email

live support

tickets

training

email

phone

email

live support

tickets

training

Languages Supported

Twilio and Nexmo are supported in the following languages.

English

Chinese

English

French

German

Japanese

Korean

English

Typical Customer

The target customer base of Twilio vs Nexmo is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMEs

Enterprises

Startups

SMEs

Agencies

Enterprises

Startups

Enterprises

SMEs

Video

To gain a better understanding of how these Twilio and Nexmo work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Twilio and Nexmo and learn how they operate. Explore the company name, its location, and more!

Company Name :

Twilio

Headquarter :

California

Website :

Visit Website

Company Name :

Nexmo

Headquarter :

San Francisco

Website :

Visit Website

Company Name :

Ooma, Inc

Headquarter :

Sunnyvale

Website :

Visit Website

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