Are you struggling to find the perfect Business Phone System that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Vonage vs. OpenPhone all in one place to simplify your decision-making process. Vonage is rated 4.4 while OpenPhone is rated 4.4.

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements.

Plans and Pricing

Compare pricing of Vonage vs OpenPhone with the following detailed pricing plan info. Vonage comes in 3 packages: Mobile, Premium, Advanced. On the other hand, OpenPhone comes in 2 packages: Starter, Business.

Mobile
$ 20

Per Month

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Premium
$ 30

Per Month

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Advanced
$ 40

Per Month

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Starter
$ 19

User/Month

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Business
$ 33

User/Month

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$ --

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Vonage and OpenPhone for better insights.

Awards

Vonage and OpenPhone have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Business Phone System category.

Vonage Award
Vonage Award
Vonage Award
Payment Type

Below is the comparison of the starting price and payment method of Vonage and OpenPhone. You can purchase Vonage with Per Month payment plans. Whereas, OpenPhone provides User/Month payment plans. Vonage provides a free trial whereas, OpenPhone does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Vonage and OpenPhone based on their key features and functionalities to pick the right one for your business.

Performance Management

Survey Management

Call Routing

Call Recording

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Campaign Management

Blended Call Center

Call Logging

Call Scripting

Escalation Management

Inbound Call Center

Manual Dialer

Outbound Call Center

Progressive Dialer

Call Sharing

On-Demand Recording

Scheduled Recording

Video Call Recording

Data Management

Mobile Access

Auto-Dialing

Multi-Channel Collection

Text Analysis

Reporting/Analytics

Virtual Extensions

Employee Directory

Archiving

Real-time Chat

Queue Management

Multiple Scripts

Phone Key Input

Text to Speech

Voice Mail

Read More

Contact Management

Call Routing

API Integration

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

VoIP

Call Logging

Mobile Access

Chat / Messaging

Team Chat

CRM integration

SMS Messaging

Business Phone Number

Read More

CRM integration

Multiuser Login & Role-based access control

Contact Management

IVR and Dial Groups

Call Routing

Internal Call Transfer

Customisable Welcome Greeting

Call Recording

Call Logs

Multiple Simultaneous Calls

Toll Free Number

Real Time Reporting

Caller ID

Conferencing

Auto-Dialer

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Historical Reporting

Call Logging

Call Scripting

Call Queuing

Analytical Reports

Outgoing Call Tracking

Email Notifications

Call Disposition and Notes

Call Control

Unlimited Concurrent Calls

International Numbers

Outbound Caller ID

Personalized Greetings

IVR System

Skill Based Routing

Forward to Phone

Contact History

Built-In CRM

Enhanced Caller ID

Contact Tags and Custom Fields

Power Dialer

Web to Lead

Desktop Notifications

Data import and Synchronization

Email Support

Auto Dialer

Stand Alone Dialer

Call Hold

Call Barging

Call Conference

Warm Transfer

Blind Transfer

Multi Lingual IVR

Call Cascading

Incoming Call ID

Call Hold Music

Incoming SMS

Outgoing SMS

Voicemail Transcription

Country Blocking

Onboarding Coach

Phone Support

Call Mute

Call Duration

Call Volume

Conference calling

Call Whisper

Call Queue

Multi-level IVR Menus

VoIP/Wi-Fi Calling

Local presence

Smart DID Routing

Auto Rotate

Global Connect

Live Call Monitoring

Call Reminder

Forward to Device

Sticky Agent

After Call Work

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Overall Ratings

Compare how Vonage stacks up against OpenPhone in terms of ratings and user experience. Select the Business Phone software that perfectly aligns with your business requirements.

Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.1

Ease of use

Out of 5

Value for money Value for money 3.9

Value for money

Out of 5

Customer support Customer support 4.2

Customer support

Out of 5

Feature Feature 4.4

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.6

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.6

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Vonage and OpenPhone in Business Phone System category, we've provided an average user rating for each software below. Vonage has 10 reviews while OpenPhone has 8 reviews

Daniyal

Unleashing Communication Potential: A Comprehensive Review of Vonage

Pros

One standout feature of Vonage is its versatility, catering to businesses of all sizes and industries. Whether a small startup seeking scalable communication solutions or a multinational corporation requiring enterprise-grade infrastructure.

Cons

While Vonage boasts an extensive feature set, occasional technical glitches or service disruptions may occur, necessitating timely support and troubleshooting. Additionally, while Vonage's pricing remains competitive but can get better.

Read all 10 reviews
Emmanuel Sebastian

One of the best VoIP services that is affordable and simple to use

Pros

OpenPhone's text messaging services are on par with, if not better than, the standard text services I personally use. For someone like me who needs to communicate with my US clients on a regular basis, this is incredibly convenient.

Cons

Sometimes, when files are shared through text, it takes an unusually long time to receive them.

Read all 8 reviews
Salina Dayton

Virtual calling simplified.

Pros

No disappointments, love the features. I am happy to invest in this product.

Cons

I get everything that I need for my business. Great team.

Read all 17 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Business Phone System. Vonage is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms. OpenPhone is available on Web App desktop platforms.

Windows

MacOs

IOS

Android

Web App

Web App

Customer Support

The quality and timeliness of support are important parameters when comparing Vonage with OpenPhone. Vonage offers Email, Phone, Live Support, Training and Tickets to its customers, while OpenPhone provides Email, Phone, Live Support and Tickets.

phone

email

live support

tickets

training

phone

email

live support

tickets

phone

email

live support

tickets

Languages Supported

Vonage and OpenPhone are supported in the following languages.

Chinese

English

French

German

Japanese

Korean

Portuguese

Spanish

English

English

Typical Customer

The target customer base of Vonage vs OpenPhone is mentioned below. Check which software fits your business requirements perfectly.

Startups

Enterprises

SMBs

Freelancer

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Agencies

Enterprises

Integrations

Find out which tools Vonage and OpenPhone integrate with and make the right choice. Get the Business Phone software that connects with your preferred apps for best results!

(Not Provided by Vendor)

Gong

Google contacts

HubSpot

Salesforce

Slack

Webhooks

Zapier

PipeDrive

HubSpot

Zoho

Salesforce

Shopify

Slack

Video

To gain a better understanding of how these Vonage and OpenPhone work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Vonage and OpenPhone and learn how they operate. Explore the company name, its location, and more!

Company Name :

Vonage

Headquarter :

Holmdel

Website :

Visit Website

Company Name :

OpenPhone Technologies Inc

Headquarter :

San Francisco

Website :

Visit Website

Company Name :

Bueno Technologies Inc

Headquarter :

Delaware

Website :

Visit Website

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