In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Vtiger CRM versus Act!. To get better insight, here’s how users have rated these products. Vtiger CRM is rated 4.5 while Act! is rated 5.0.

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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

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Plans and Pricing

Compare pricing of Vtiger CRM vs Act! with the following detailed pricing plan info. Vtiger CRM comes in 3 packages: One Growth, One Professional, One Enterprise. On the other hand, Act! comes in 3 packages: Act! Growth Suite, Act! CRM, Act! 365.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 12
User/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 79
User/Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Vtiger CRM and Act! based on their key features and functionalities to pick the right one for your business.

  • Web Forms
  • Opportunity Management
  • Third Party Integrations
  • Document Management
  • Role Based Access Control
  • Contact Management
  • Quotes & Invoicing
  • CRM Analytics
  • Reporting & Analytics
  • Social Media Integration
  • Cloud Computing
  • Contact Manager
  • Workflow Automation
  • Inventory Management
  • Calendar & Task Management
View All Vtiger CRM Features
  • Web Forms
  • Opportunity Management
  • Third Party Integrations
  • Document Management
  • Role Based Access Control
  • Contact Management
  • Quotes & Invoicing
  • CRM Analytics
  • Reporting & Analytics
  • Social Media Integration
  • Cloud Computing
  • Contact Manager
  • Workflow Automation
  • Inventory Management
  • Calendar & Task Management
View All Act! Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Vtiger CRM and Act! for better insights.

Ratings

Compare how Vtiger CRM stacks up against Act! in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.5
Feature
Feature 4.4
Ease of Use
Ease of Use 4.8
Value for Money
Value for Money 4.8
Customer Support
Customer Support 4.4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
95%
View All Vtiger CRM Reviews
Overall Rating (out of 5)
Overall Rating 5
Feature
Feature 4.3
Ease of Use
Ease of Use 4
Value for Money
Value for Money 4.7
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
85%
View All Act! Reviews

Awards

Vtiger CRM and Act! have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Vtiger CRM Award
Vtiger CRM Award

User Reviews

Based on all the user reviews and ratings received by Vtiger CRM and Act! in CRM Software category, we've provided an average user rating for each software below. Vtiger CRM has 8 reviews while Act! has 3 reviews

Pros

Software flexibility, depth in configuration, and support. I am using annual maintenance information of my customer with auto-email functionalities.

Posted by - Jatin Desai

Pros

Everything is amazing. However, it is highly affordable, which makes it suitable for small businesses.

Posted by - Sophia Anah

Cons

Not provided new enhancement points as per their commitment - default sales and help desk reports should be prepared by the Vtiger team and available in the Reports module.

Posted by - Jay

Cons

There is not much to mention as a drawback. However, the installation is not as straightforward as possible.

Posted by - Sophia Anah

View All Vtiger CRM Reviews

Pros

Act-On software is extremely easy to use and starts providing working data quickly. Act-On has a quality product, a friendly UI, and amazing support when the occasional question comes up.

Posted by - M Altaf

Pros

Customer First is a great software and a blessing to me as a freelancer. It is very easy to navigate, giving you the best response to customer needs in a timely manner, which is imperative. The main asset provided is the email integration, which is very quick and easy to use. Customer need/complaint emails are compiled into an easy-to-use (albeit slightly old-fashioned) database, allowing employees to easily see trends and address needs promptly. Rapid resolution of bugs and other customer issues is the name of the game with software development. Thats why I love Customer First -- it enables me to keep track of such problems, identify platform inconsistencies, and stay in touch with customers until issues have been resolved. Customer First gives anyone the ability to be successful in whatever business they may be doing. You will definitely love Customer First. I suggest and recommend it to companies that are supporting internally developed software. Purchase the software and begin your positive business customer service journey today.

Posted by - syed shameel

Cons

Customer service was not very professional. Their late return suspended the business process. I was not satisfied with it.

Posted by - islam. Pakistan

Cons

Sometimes switching between databases causes the software to crash.

Posted by - M Altaf

View All Act! Reviews

Specifications

Check out the specifications of Vtiger CRM and Act!. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Vtiger CRM and Act!. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these Vtiger CRM and Act! work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Vtiger CRM and Act! and learn how they operate. Explore the company name, its location, and more!

Company Name

Vtiger

Headquarter

Bangalore

Company Name

Act! LLC

Headquarter

Scottsdale

FAQs

For what other purposes can Vtiger CRM and Act! be used?

Apart from being a CRM software, Vtiger CRM can be used as a crm software, sales management software, help desk software and any industry software, while Act! can be utilized as a contact management software, client management software and mac crm software.

Which mobile platforms do Vtiger CRM and Act! support?

Vtiger CRM and Act! both support Android and IOS.

Vtiger CRM and Act! cater to which types of businesses?

Vtiger CRM is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises, whereas Act! is suitable for Startups, SMBs, Mid-Market & Enterprises.

What are the key features of Vtiger CRM and Act!?

Key features of Vtiger CRM include contact management, sales automation, customer support, marketing automation, project management, inventory management, while Act! offers features, such as contact management, calendar & activity tracking, sales pipeline management, email marketing.

What level of customer support can I expect from Vtiger CRM and Act!?

Vtiger CRM provides customer support over various channels including phone, email, live support and tickets, and Act! provides customer support over phone, email, live support and more.

Vtiger CRM

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