In search of the ideal Help Desk Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Web Help Desk versus Faveo HelpDesk. To get better insight, here’s how users have rated these products. Web Help Desk is rated 4.0 while Faveo HelpDesk is rated 4.8.

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List of All Help Desk Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Help Desk

4.0

(1 Review)
Free Demo
Free Demo
Free Demo

Plans and Pricing

Compare pricing of Web Help Desk vs Faveo HelpDesk with the following detailed pricing plan info. Web Help Desk has not provided information about its pricing. On the other hand, Faveo HelpDesk comes in 3 packages: HELP DESK ENTERPRISE, SERVICE DESK ENTERPRISE, Help Desk Freelancer.

Starting Price
Why is pricing available upon request only?
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
Pricing on Request
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 5500
Onetime
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Web Help Desk and Faveo HelpDesk based on their key features and functionalities to pick the right one for your business.

  • Multi Site Support
  • Email Integration
  • Self Service Portal
  • Change Management
  • Alerts/escalation
  • Automated Routing
  • Contract Management
  • Mobile Access
  • Automated Workflows
  • Problem Management
  • Knowledge Base
  • Task Management
  • Ldap/ad Integration
  • Sla Management
  • Inbox Queue Management
View All Web Help Desk Features
  • Multi Site Support
  • Email Integration
  • Self Service Portal
  • Change Management
  • Alerts/escalation
  • Automated Routing
  • Contract Management
  • Mobile Access
  • Automated Workflows
  • Problem Management
  • Knowledge Base
  • Task Management
  • Ldap/ad Integration
  • Sla Management
  • Inbox Queue Management
View All Faveo HelpDesk Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Web Help Desk and Faveo HelpDesk for better insights.

Web Help Desk Screenshot
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1/4

Web Help Desk Screenshot Web Help Desk Screenshot Web Help Desk Screenshot
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Web Help Desk Screenshot
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1/3

Web Help Desk Screenshot Web Help Desk Screenshot
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Ratings

Compare how Web Help Desk stacks up against Faveo HelpDesk in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4
Feature
Feature 5
Ease of Use
Ease of Use 4
Value for Money
Value for Money 5
Customer Support
Customer Support 4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
100%
View All Web Help Desk Reviews
Overall Rating (out of 5)
Overall Rating 4.8
Feature
Feature 4.8
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.8
Customer Support
Customer Support 4.9
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
98%
View All Faveo HelpDesk Reviews

Awards

Web Help Desk and Faveo HelpDesk have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.

Web Help Desk Award
Web Help Desk Award

User Reviews

Based on all the user reviews and ratings received by Web Help Desk and Faveo HelpDesk in Help Desk Software category, we've provided an average user rating for each software below. Web Help Desk has 1 review while Faveo HelpDesk has 23 reviews

Pros

The biggest advantage of this software is its ease of operation despite the complex module. Anyone, after a little training, can gain mastery over this software. It will automate all your basic to advanced functions.

Posted by - Izabela

Cons

Comes only with iOS mobile app support. All others will be disappointed. An Android version is highly recommended.

Posted by - Izabela

View All Web Help Desk Reviews

Pros

Support methods and fine details.

Posted by - ahmet.y

Cons

LDAP Plugin

Posted by - ahmet.y

View All Faveo HelpDesk Reviews

Specifications

Check out the specifications of Web Help Desk and Faveo HelpDesk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Video

To gain a better understanding of how these Web Help Desk and Faveo HelpDesk work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Web Help Desk and Faveo HelpDesk and learn how they operate. Explore the company name, its location, and more!

Company Name

SolarWinds Worldwide LLC.

Headquarter

Austin

Company Name

Ladybird Web Solution Pvt ltd

Headquarter

Bangalore

FAQs

What level of customer support can I expect from Web Help Desk and Faveo HelpDesk?

Web Help Desk provides customer support over various channels including email, and Faveo HelpDesk provides customer support over email and more.

For what other purposes can Web Help Desk and Faveo HelpDesk be used?

Apart from being a Help Desk software, Web Help Desk can be used as a help desk software, complaint management system, change management tools and customer service software, while Faveo HelpDesk can be utilized as a ticketing management software, help desk software and service desk management software.

Do Web Help Desk and Faveo HelpDesk offer a free trial?

Yes, Web Help Desk and Faveo HelpDesk provide a free trial to its users.

Web Help Desk and Faveo HelpDesk cater to which types of businesses?

Web Help Desk is suitable for Startups, SMBs & Mid-Market, whereas Faveo HelpDesk is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.

What are the key features of Web Help Desk and Faveo HelpDesk?

Key features of Web Help Desk include ticket management, asset management, knowledge base, sla management, email integration, reporting and analytics, while Faveo HelpDesk offers features, such as ticket management, email integration, knowledge base, sla management.

Web Help Desk

Free Demo
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