As one of the most essential tools in the current market, Help Desk Software solutions are in high demand. To assist you in selecting the optimal software, we've conducted a side-by-side comparison of Web Help Desk and HelpDeskZ. For a better product experience, Web Help Desk offers customer support on Email and HelpDeskZ offers customer support on Email.
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List of All Help Desk Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Web Help Desk vs HelpDeskZ with the following detailed pricing plan info.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Web Help Desk and HelpDeskZ based on their key features and functionalities to pick the right one for your business.
- Mobile Access
- Email Integration
- Change Management
- Customizable Dashboards
- Ldap/ad Integration
- Survey And Feedback
- Inbox Queue Management
- Service Desk (itil Itsm)
- Customer Database
- Contract Management
- Role Based Access Control
- Automated Workflows
- Automated Routing
- Problem Management
- Ticket Management
- Mobile Access
- Email Integration
- Change Management
- Customizable Dashboards
- Ldap/ad Integration
- Survey And Feedback
- Inbox Queue Management
- Service Desk (itil Itsm)
- Customer Database
- Contract Management
- Role Based Access Control
- Automated Workflows
- Automated Routing
- Problem Management
- Ticket Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Web Help Desk and HelpDeskZ for better insights.
Awards
Web Help Desk and HelpDeskZ have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by Web Help Desk and HelpDeskZ in Help Desk Software category, we've provided an average user rating for each software below. Web Help Desk has 1 review while HelpDeskZ has not received any reviews. Be the first one to write HelpDeskZ review
Pros
The biggest advantage of this software is its ease of operation despite the complex module. Anyone, after a little training, can gain mastery over this software. It will automate all your basic to advanced functions.
Posted by - Izabela
Cons
Comes only with iOS mobile app support. All others will be disappointed. An Android version is highly recommended.
Posted by - Izabela
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Web Help Desk and HelpDeskZ. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Web Help Desk and HelpDeskZ work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Web Help Desk and HelpDeskZ and learn how they operate. Explore the company name, its location, and more!
SolarWinds Worldwide LLC.
Austin
EvolutionScript
Alternatives
FAQs
What are the key features of Web Help Desk and HelpDeskZ?
Key features of Web Help Desk include ticket management, asset management, knowledge base, sla management, email integration, reporting and analytics, while HelpDeskZ offers features, such as ticket management, email piping, knowledge base, canned responses.
Web Help Desk and HelpDeskZ cater to which types of businesses?
Web Help Desk and HelpDeskZ both cater to Startups, SMBs & Mid-Market.
Do Web Help Desk and HelpDeskZ offer a free trial?
Yes, Web Help Desk and HelpDeskZ provide a free trial to its users.
What level of customer support can I expect from Web Help Desk and HelpDeskZ?
Web Help Desk provides customer support over various channels including email, and HelpDeskZ provides customer support over email and more.
Web Help Desk
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