Are you struggling to find the perfect Help Desk Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Web Help Desk vs. Raiseaticket all in one place to simplify your decision-making process. Web Help Desk is rated 4.0 while Raiseaticket is rated 4.9.
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List of All Help Desk Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Web Help Desk vs Raiseaticket with the following detailed pricing plan info.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Web Help Desk and Raiseaticket based on their key features and functionalities to pick the right one for your business.
- Mobile Access
- Multi Site Support
- Time Tracking
- Self Service Portal
- Asset Management
- Ticket Management
- Contract Management
- Incident Management
- Email Integration
- Ldap/ad Integration
- Customer Database
- Change Management
- Knowledge Base
- Task Management
- Problem Management
- Mobile Access
- Multi Site Support
- Time Tracking
- Self Service Portal
- Asset Management
- Ticket Management
- Contract Management
- Incident Management
- Email Integration
- Ldap/ad Integration
- Customer Database
- Change Management
- Knowledge Base
- Task Management
- Problem Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Web Help Desk and Raiseaticket for better insights.
Awards
Web Help Desk and Raiseaticket have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by Web Help Desk and Raiseaticket in Help Desk Software category, we've provided an average user rating for each software below. Web Help Desk has 1 review while Raiseaticket has 14 reviews
Pros
The biggest advantage of this software is its ease of operation despite the complex module. Anyone, after a little training, can gain mastery over this software. It will automate all your basic to advanced functions.
Posted by - Izabela
Cons
Comes only with iOS mobile app support. All others will be disappointed. An Android version is highly recommended.
Posted by - Izabela
Pros
Very user-friendly
Posted by - Vincent
Cons
Less info from YouTube, but not too hard for the student. Just cannot import the contact.
Posted by - Vincent
Specifications
Check out the specifications of Web Help Desk and Raiseaticket. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Web Help Desk and Raiseaticket work, you can check out the videos below. Browse through the videos and make the right choice.
(Not Provided by Vendor)
Company Details
Get insight into the company details Web Help Desk and Raiseaticket and learn how they operate. Explore the company name, its location, and more!
SolarWinds Worldwide LLC.
Austin
Raiseaticket
Alternatives
FAQs
What are the key features of Web Help Desk and Raiseaticket?
Key features of Web Help Desk include ticket management, asset management, knowledge base, sla management, email integration, reporting and analytics, while Raiseaticket offers features, such as ticket management, automated ticket routing, knowledge base, multi channel support.
Web Help Desk and Raiseaticket cater to which types of businesses?
Web Help Desk is suitable for Startups, SMBs & Mid-Market, whereas Raiseaticket is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises.
What level of customer support can I expect from Web Help Desk and Raiseaticket?
Web Help Desk provides customer support over various channels including email, and Raiseaticket provides customer support over email and more.
Which is the better option between Web Help Desk and Raiseaticket?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Raiseaticket has an advantage over Web Help Desk.
For what other purposes can Web Help Desk and Raiseaticket be used?
Apart from being a Help Desk software, Web Help Desk can be used as a help desk software, complaint management system, change management tools and customer service software, while Raiseaticket can be utilized as a ticketing management software, customer engagement software and complaint management system.
Web Help Desk
