Are you struggling to find the perfect Help Desk Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Web Help Desk vs. Support.cc by 500apps all in one place to simplify your decision-making process. Web Help Desk is rated 4.0 while Support.cc by 500apps is rated 5.0.
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List of All Help Desk Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Web Help Desk vs Support.cc by 500apps with the following detailed pricing plan info. Web Help Desk has not provided information about its pricing. On the other hand, Support.cc by 500apps comes in 1 packages: Monthly Plan.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Web Help Desk and Support.cc by 500apps based on their key features and functionalities to pick the right one for your business.
- Automated Workflows
- Change Management
- Service Catalog
- Sla Management
- Inbox Queue Management
- Survey And Feedback
- Customizable Dashboards
- Self Service Portal
- Service Level Management
- Role Based Access Control
- Problem Management
- Automated Routing
- Contract Management
- Knowledge Base
- Incident Management
- Automated Workflows
- Change Management
- Service Catalog
- Sla Management
- Inbox Queue Management
- Survey And Feedback
- Customizable Dashboards
- Self Service Portal
- Service Level Management
- Role Based Access Control
- Problem Management
- Automated Routing
- Contract Management
- Knowledge Base
- Incident Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Web Help Desk and Support.cc by 500apps for better insights.
Awards
Web Help Desk and Support.cc by 500apps have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by Web Help Desk and Support.cc by 500apps in Help Desk Software category, we've provided an average user rating for each software below. Web Help Desk has 1 review while Support.cc by 500apps has 33 reviews
Pros
The biggest advantage of this software is its ease of operation despite the complex module. Anyone, after a little training, can gain mastery over this software. It will automate all your basic to advanced functions.
Posted by - Izabela
Cons
Comes only with iOS mobile app support. All others will be disappointed. An Android version is highly recommended.
Posted by - Izabela
Pros
Support.cc is a top-notch customer support software offering tailored features, seamless integration, advanced reporting, and multichannel support across email, chat, and phone channels, making it a valuable asset for businesses.
Posted by - Muhammad Mukhtar
Cons
This solution has been flawless for me; its the best Ive ever had the pleasure of using.
Posted by - Muhammad Mukhtar
Specifications
Check out the specifications of Web Help Desk and Support.cc by 500apps. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Web Help Desk and Support.cc by 500apps. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Web Help Desk and Support.cc by 500apps work, you can check out the videos below. Browse through the videos and make the right choice.
(Not Provided by Vendor)
Company Details
Get insight into the company details Web Help Desk and Support.cc by 500apps and learn how they operate. Explore the company name, its location, and more!
SolarWinds Worldwide LLC.
Austin
500apps
Mukilteo
Alternatives
FAQs
Web Help Desk and Support.cc by 500apps cater to which types of businesses?
Web Help Desk is suitable for Startups, SMBs & Mid-Market, whereas Support.cc by 500apps is suitable for Startups, SMBs, Mid-Market & Enterprises.
What are the key features of Web Help Desk and Support.cc by 500apps?
Key features of Web Help Desk include ticket management, asset management, knowledge base, sla management, email integration, reporting and analytics, while Support.cc by 500apps offers features, such as ticket management, automations, sla management, multi channel support.
For what other purposes can Web Help Desk and Support.cc by 500apps be used?
Apart from being a Help Desk software, Web Help Desk can be used as a help desk software, complaint management system, change management tools and customer service software, while Support.cc by 500apps can be utilized as a ticketing management software and customer service software.
Do Web Help Desk and Support.cc by 500apps offer a free trial?
Yes, Web Help Desk and Support.cc by 500apps provide a free trial to its users.
Which is the better option between Web Help Desk and Support.cc by 500apps?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Support.cc by 500apps has an advantage over Web Help Desk.
Web Help Desk
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