Choosing the right Call Center Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by XenCALL and Aircall. The critical question remains: XenCALL versus Aircall - which is better? XenCALL offers robust features such as CRM integration, Quality Management and Call Routing while Aircall has features like Call Routing, Call Recording and Call Management.

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Plans and Pricing

Compare pricing of XenCALL vs Aircall with the following detailed pricing plan info. XenCALL has not provided information about its pricing. On the other hand, Aircall comes in 2 packages: Premium, Enterprise.

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Premium
$ 30

User/Month/Billed Annually

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Enterprise
$ 50

User/Month/Billed Annually

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Standard
$ 20

User/Month

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Pro
$ 30

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of XenCALL and Aircall for better insights.

XenCALL Screenshot
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1/5

XenCALL Screenshot XenCALL Screenshot XenCALL Screenshot XenCALL Screenshot
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XenCALL Screenshot
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1/5

XenCALL Screenshot XenCALL Screenshot XenCALL Screenshot XenCALL Screenshot
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XenCALL Screenshot
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1/3

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Awards

XenCALL and Aircall have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

XenCALL Award
XenCALL Award
XenCALL Award

Payment Type

Below is the comparison of the starting price and payment method of XenCALL and Aircall. Information related to the payment plans of XenCALL is unavailable. Whereas, Aircall provides User/Month/Billed Annually payment plans. XenCALL provides a free trial whereas, Aircall does not provide a free trial.

Free Trial

Monthly

Free Trial

Monthly

Free Trial

Monthly

Features

Compare between XenCALL and Aircall based on their key features and functionalities to pick the right one for your business.

CRM integration

Quality Management

Call Routing

Call Recording

Application Integration

Applications Management

Real Time Monitoring

Live chat system

Compliance Management

Real Time Reporting

Conferencing

Call Monitoring

IVR / Voice Recognition

Predictive Dialer

Campaign Management

Automatic Call Distribution

Computer Telephony

Blended Call Center

Call Logging

Call Scripting

Escalation Management

Inbound Call Center

Manual Dialer

Outbound Call Center

Progressive Dialer

Queue Manager

Virtual Call Center

Workforce Management

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Call Routing

Call Recording

Call Management

Call Monitoring

IVR / Voice Recognition

Blended Call Center

Call Logging

Inbound Call Center

Outbound Call Center

Virtual Call Center

Call Reporting

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Call Center

Contact Management

Call Routing

Call Recording

Real Time Reporting

Conferencing

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Predictive Dialer

Voice & Data Integration

Call Logging

Virtual Call Center

Mobile Access

Power Dialer

Audio / Video Conferencing

Chat / Messaging

Call Transfer

Virtual Extensions

Web Conferencing

Caller Identification

Multiple Scripts

Voice Mail

SIP Trunking

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Overall Ratings

Compare how XenCALL stacks up against Aircall in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

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Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by XenCALL and Aircall in Call Center Software category, we've provided an average user rating for each software below. XenCALL has received no reviews while Aircall has not received any reviews. Be the first one to write Aircall review

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Shah wali Mustafa

Review about gym insight

Pros

Dialpad has been praised for its user-friendly interface and seamless integration of communication tools like voice, video, and messaging. Its cloud-based platform, advanced AI features, and scalability are often highlighted as impressive aspects, pr

Cons

As of my last knowledge update in January 2022, specific details about Dialpad's features and potential areas for improvement may have changed. However, common areas for improvement in communication platforms often include refining AI-driven features

Read all 3 reviews

Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. XenCALL is available on Windows, MacOs desktop platforms. Aircall is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms.

Windows

MacOs

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing XenCALL with Aircall. XenCALL offers Email, Phone and Live Support to its customers, while Aircall provides Email, Phone and Training.

phone

email

live support

phone

email

training

phone

email

live support

tickets

training

Languages Supported

XenCALL and Aircall are supported in the following languages.

English

English

French

English

Japanese

Typical Customer

The target customer base of XenCALL vs Aircall is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMEs

Freelancer

Startups

SMEs

Enterprises

Startups

SMEs

Video

To gain a better understanding of how these XenCALL and Aircall work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details XenCALL and Aircall and learn how they operate. Explore the company name, its location, and more!

Company Name :

XenCALL

Headquarter :

Vancouver

Website :

Visit Website

Company Name :

Aircall

Headquarter :

Paris

Website :

Visit Website

Company Name :

Dialpad, Inc

Headquarter :

San Francisco

Website :

Visit Website

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