Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Zendesk Chat vs. LiveChat all in one place to simplify your decision-making process. Zendesk Chat is rated 4.5 while LiveChat is rated 4.7.
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Quick View
Compare the most important details of Zendesk Chat and LiveChat at a glance
Pricing
Compare pricing of Zendesk Chat vs LiveChat with the following detailed pricing plan info. Zendesk Chat comes in 3 packages: BASIC, ADVANCED, PREMIUM. On the other hand, LiveChat comes in 3 packages: Starter, Team, Business.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Zendesk Chat and LiveChat based on their key features and functionalities to pick the right one for your business.
- Shortcut Messages
- Chat Analytics
- Chat Tags
- Proactive Chat
- Agent Scheduling
- Chat Routing
- Visitor List
- Custom Branding
- Google Analytics
- Chat Triggers
- Visitor Tracking
- Social Media
- Pre Chat Form
- Chat Translation
- Shortcuts
- Shortcut Messages
- Chat Analytics
- Chat Tags
- Proactive Chat
- Agent Scheduling
- Chat Routing
- Visitor List
- Custom Branding
- Google Analytics
- Chat Triggers
- Visitor Tracking
- Social Media
- Pre Chat Form
- Chat Translation
- Shortcuts
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Media
Explore screenshots and videos of Zendesk Chat and LiveChat to compare their interface and product experience.
Specifications
Check out the specifications of Zendesk Chat and LiveChat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Awards
Zendesk Chat and LiveChat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
Alternatives
Company Details
Get insight into the company details Zendesk Chat and LiveChat and learn how they operate. Explore the company name, its location, and more!
Zopim Technologies Pte Ltd
LiveChat Inc.
Boston
FAQs
What are the key features of Zendesk Chat and LiveChat?
Key features of Zendesk Chat include real time chat, chat routing, chat history, chat analytics, chat triggers, pre chat form, while LiveChat offers features, such as customizable chat widgets, canned responses, file sharing, chat transfer.
Do Zendesk Chat and LiveChat offer a free trial?
Yes, Zendesk Chat and LiveChat provide a free trial to its users.
Which mobile platforms do Zendesk Chat and LiveChat support?
Zendesk Chat and LiveChat both support Android and IOS.
What level of customer support can I expect from Zendesk Chat and LiveChat?
Zendesk Chat provides customer support over various channels including email, and LiveChat provides customer support over phone, email, live support and more.
Which is the better option between Zendesk Chat and LiveChat?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Zendesk Chat has an advantage over LiveChat.
Zendesk Chat
Really a good software for online chatting:)
You should have software for your business; it works smoothly and efficiently in real-time. Zopim is excellent software for chatting with customers in real-time.
Read More— Manju. P