Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Zendesk Chat vs. Tawk.to all in one place to simplify your decision-making process. Zendesk Chat is rated 4.5 while Tawk.to is rated 4.5.
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Quick View
Compare the most important details of Zendesk Chat and Tawk.to at a glance
Pricing
Compare pricing of Zendesk Chat vs Tawk.to with the following detailed pricing plan info. Zendesk Chat comes in 3 packages: BASIC, ADVANCED, PREMIUM. On the other hand, Tawk.to has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Zendesk Chat and Tawk.to based on their key features and functionalities to pick the right one for your business.
- Chat Transfer
- Real Time Monitoring
- Chat Translation
- Chat History
- Shortcuts
- Chat Analytics
- Chatbot Integration
- Social Media
- Chat Tags
- Mobile Sdk
- Visitor List
- Chat Ratings
- Shortcut Messages
- Chat Routing
- Visitor Tracking
- Chat Transfer
- Real Time Monitoring
- Chat Translation
- Chat History
- Shortcuts
- Chat Analytics
- Chatbot Integration
- Social Media
- Chat Tags
- Mobile Sdk
- Visitor List
- Chat Ratings
- Shortcut Messages
- Chat Routing
- Visitor Tracking
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Media
Explore screenshots and videos of Zendesk Chat and Tawk.to to compare their interface and product experience.
Specifications
Check out the specifications of Zendesk Chat and Tawk.to. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Awards
Zendesk Chat and Tawk.to have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
Alternatives
Company Details
Get insight into the company details Zendesk Chat and Tawk.to and learn how they operate. Explore the company name, its location, and more!
Zopim Technologies Pte Ltd
Tawk.to Ltd.
London
FAQs
Do Zendesk Chat and Tawk.to offer a free trial?
Zendesk Chat provides a free trial, while Tawk.to doesn’t offer free trial.
What are the key features of Zendesk Chat and Tawk.to?
Key features of Zendesk Chat include real time chat, chat routing, chat history, chat analytics, chat triggers, pre chat form, while Tawk.to offers features, such as real time monitoring, customizable widgets, automated triggers, file transfer.
Zendesk Chat and Tawk.to cater to which types of businesses?
Zendesk Chat is suitable for SMBs, Mid-Market & Enterprises, whereas Tawk.to is suitable for Startups, Enterprises & SMBs.
Which is the better option between Zendesk Chat and Tawk.to?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Zendesk Chat has an advantage over Tawk.to.
Which mobile platforms do Zendesk Chat and Tawk.to support?
Zendesk Chat supports Android and IOS, while Tawk.to supports Android and IOS.
Zendesk Chat
good software for chat
It is the best software for chatting. I feel good using this software. Talk to your customers in real-time. Live chat is a faster and more personal way for you to engage with your customers. It has a 14-day trial, after which we can buy it. I am trying to buy it.
Read More— Jabiulla shaik