Identifying the ideal Help Desk Software to suit your specific requirements can be challenging. Zendesk is headquartered at San Francisco, while Asista is headquartered at Bangalore. Choosing software like Zendesk or Asista requires thorough contemplation and comparing key factors. The question remains - Zendesk vs. Asista - which is the superior option? Check out the in-depth comparison now!
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List of All Help Desk Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Zendesk vs Asista with the following detailed pricing plan info. Zendesk comes in 7 packages: Support Team, Support Professional, Support Enterprise, Suite Team, Suite Growth, Suite Professional, Suite Enterprise. On the other hand, Asista comes in 4 packages: LITE, STANDARD, PROFESSIONAL, ENTERPRISE.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Zendesk and Asista based on their key features and functionalities to pick the right one for your business.
- Integrations
- Ticketing System
- Self Service Portal
- Custom Fields
- Customizable Branding
- Assignment Management
- Customer Portal
- Email Integration
- Mobile App
- Api Integration
- Audit Trail
- Case Management
- Automations
- Task Management
- Customer Database
- Integrations
- Ticketing System
- Self Service Portal
- Custom Fields
- Customizable Branding
- Assignment Management
- Customer Portal
- Email Integration
- Mobile App
- Api Integration
- Audit Trail
- Case Management
- Automations
- Task Management
- Customer Database
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zendesk and Asista for better insights.
Awards
Zendesk and Asista have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by Zendesk and Asista in Help Desk Software category, we've provided an average user rating for each software below. Zendesk has 123 reviews while Asista has not received any reviews. Be the first one to write Asista review
Pros
Good user experience and, most importantly, sales triggers are very useful.
Posted by - Alagendran Ayyadurai
Pros
It helped load the inventory based on customer needs for proper sales management.
Posted by - VINITH PAITHARI
Cons
It is not an actual con or a downside; its just the way Zendesk operates - it requires a lot of setting up in order to process inquiries properly and give correct answers.
Posted by - Bosko Adzic
Cons
Consistently elegant and simple, yet with a touch of luxury. Always steady and timeless.
Posted by - Baduy DTZ
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Zendesk and Asista. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Zendesk and Asista. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zendesk and Asista work, you can check out the videos below. Browse through the videos and make the right choice.
(Not Provided by Vendor)
Company Details
Get insight into the company details Zendesk and Asista and learn how they operate. Explore the company name, its location, and more!
Asista Software Solutions Private Limited
Bangalore
Alternatives
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FAQs
Do Zendesk and Asista offer a free trial?
Zendesk provides a free trial, while Asista doesn’t offer free trial.
Zendesk and Asista cater to which types of businesses?
Zendesk is suitable for Freelancer, Startups, SMBs & Enterprises, whereas Asista is suitable for Startups, SMBs & Enterprises.
Which mobile platforms do Zendesk and Asista support?
Zendesk and Asista both support Android and IOS.
For what other purposes can Zendesk and Asista be used?
Apart from being a Help Desk software, Zendesk can be used as a crm software, quality management software, ticketing management software and help desk software, while Asista can be utilized as a help desk software, asset management software and field force automation software.
What level of customer support can I expect from Zendesk and Asista?
Zendesk provides customer support over various channels including phone, email, live support and tickets, and Asista provides customer support over phone, email, tickets and more.
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