Identifying the ideal Help Desk Software to suit your specific requirements can be challenging. Zendesk is headquartered at San Francisco , while BeyondTrust is headquartered at Atlanta. Choosing software like Zendesk or BeyondTrust requires thorough contemplation and comparing key factors. The question remains - Zendesk vs. BeyondTrust - which is the superior option? Check out the in-depth comparison now!
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All Help Desk Software Products ›››Compare pricing of Zendesk vs BeyondTrust with the following detailed pricing plan info. Zendesk comes in 7 packages: Support Team, Support Professional, Support Enterprise, Suite Team, Suite Growth, Suite Professional, Suite Enterprise. On the other hand, BeyondTrust has not provided information about its pricing.
Take a look at the below screenshots and seamlessly compare the user interface of Zendesk and BeyondTrust for better insights.
Zendesk and BeyondTrust have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
Below is the comparison of the starting price and payment method of Zendesk and BeyondTrust. You can purchase Zendesk with Agent/Month payment plans. Whereas, Information related to the payment plans of BeyondTrust is unavailable. Zendesk provides a free trial whereas, BeyondTrust does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Compare between Zendesk and BeyondTrust based on their key features and functionalities to pick the right one for your business.
Audit Trail
Case Management
Task Management
Appointment Management
API Integration
Customer DataBase
Performance Metrics
Social Media Integration
Self Service Portal
Assignment Management
Document Management
Customizable Branding
Surveys & Feedback
Alerts/Escalation
Ticket Management
Issue Tracking
Multi-Channel Communication
Screen Sharing
Document Storage
Dashboard
CRM
CRM & Sales Dashboards
Customer Management
Customer Support
Knowledge Management
Social CRM
Opportunity Management
Lead Management
Contact Management
Sales Force Automation
Compare how Zendesk stacks up against BeyondTrust in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by Zendesk and BeyondTrust in Help Desk Software category, we've provided an average user rating for each software below. Zendesk has 40 reviews while BeyondTrust has not received any reviews. Be the first one to write BeyondTrust review
web side is coustomer friendly
Pros
zendesk is very client friendly web side every step is very simple and easy to used for normal person
Cons
if you decrease the cost then more or more client come for visit the zendesk web side
No reviews yet. Be the first to review
Write a reviewMy Experience as user.
Pros
Salesforce application has helped me in managing and completing my workload on timely basis because of its software as a service(saas) interface.
Cons
No i didn't find any wrong with it as since i have been using it since a long time.
Deployment is a crucial factor to consider while buying Help Desk Software. Zendesk is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. BeyondTrust is available on Web App, Windows desktop platforms and IOS, Android mobile platforms.
Windows
MacOs
IOS
Android
Web App
Windows
IOS
Android
Web App
Windows
MacOs
IOS
Android
The quality and timeliness of support are important parameters when comparing Zendesk with BeyondTrust. Zendesk offers Email, Phone, Live Support, Training and Tickets to its customers, while BeyondTrust provides Email.
phone
live support
tickets
training
phone
live support
tickets
training
Zendesk and BeyondTrust are supported in the following languages.
Chinese
Danish
Dutch
English
French
German
Italian
Japanese
Korean
Polish
Portuguese
Russian
Slovenian
Spanish
Swedish
Thai
Turkish
English
French
German
Japanese
Korean
Portuguese
Spanish
Chinese
Danish
Dutch
English
French
Italian
Japanese
Korean
Portuguese
Slovenian
Spanish
Swedish
Thai
The target customer base of Zendesk vs BeyondTrust is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMBs
Enterprises
Startups
SMBs
Agencies
Enterprises
Freelancer
Startups
Find out which tools Zendesk and BeyondTrust integrate with and make the right choice. Get the Help Desk software that connects with your preferred apps for best results!
Trello
Mailchimp Activity
Shopify
Salesforce
Klaus
Proactive Campaigns
Tymeshift
TeamViewer
Unbabel
Narvar
(Not Provided by Vendor)
(Not Provided by Vendor)
To gain a better understanding of how these Zendesk and BeyondTrust work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details Zendesk and BeyondTrust and learn how they operate. Explore the company name, its location, and more!